
The company is great the management is super toxic and only sees the agents as numbers. They don't really care about a person's well-being and not care about agent's who have family matter to attend to. It is a hassle to be a working parent in the company who never gives us value
Company is okay and nothing special
I am paid by the company fairly
They listen and they care about the employees
Teamwork and they are all hardworking and respectful
Free lunch, but so far, no other activites
Being able to see my coworkers
agents should be more team and goal oriented
team is quite okay and the leader is okay
Very open and very welcoming
Fellow agents are great acquaintances
The salary that it provides though not compensated enough
Salary increase, no growth and toxic leadership needs to be addressed
The management team are power trippers, and they don't listen to agents
approachable though at times they tend to have favorites and favor their close friends more
Additional allowance for additional workload . More incentive program. Perks in having no attendance issues to encourage discipline
Workload is too much and there are no extra allowances for the extra workload. No salary increases. It's been year and still getting the same old salary and they do not even give much incentive
Team Manager is great however, Senior Team Managers and the rest of the management team don't care about agents' well-being. Vacation Leaves and Sick Leaves feel like forever to get approved. It is a complete hassle having to go through senior Team Manager before getting sick leave approved
Salary alignment. Chat agents deserve enough compensation perhaps a skill allowance. A lot of my colleagues who have less workload are getting better compensation compared to most of us chat agents. Attendance Bonus since there is no recognition in the efforts of coming very early to work