Enshored Заявленная компания
Powerful outsourcing for disruptive start-ups.
Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions.
We design, resource, and drive:
+ Customer care
+ Back office
+ Sales and Marketing
+ Content Moderation.
We provide expert guidance for start-ups – from reactive service development to planned business expansion.
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I do not like the client and the management. They keep on lying that they are pro-employees, however, they even cancelled all of our vacation leave and won't consider our situations they just keep on handing out NTE's. Its the worst company/account when it comes to treating their employees.
В чем руководство должно стать лучше?
Compassion to their employees/agents. Think of the well-being of their agents
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
BECAUSE they have cancelled all of our vacation leave when it should have been one of the benefits that the company provide, especially my direct STM. Tedious sick leave process.
Каковы самые лучшие качества в вашей команде?
my team only. teamwork. my direct supervisor is very helpful and understanding and empathetic to his agents. He know our needs and this is reflecting to our team and to my coworkers
Что идёт не так, и как это можно улучшить?
I do not like what's currently happening in our account. The schedules and the process keeps on changing. Our well being and mental health are not being considered. RTA SHOULD BE DEPENDING ON THE OPERATIONS, NOT THE OTHER WAY AROUND!
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
none. As of the moment, there are no positivity. Everyone is on edge due to the constant changes with the schedules and the process and the management does not listen to their agents. Always pressuring the agents with numbers and results.
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