
My overall experience at the company is positive because I’ve made great friends and gained a deeper appreciation for the value of wo
This is good for 1st time experience
Having a coaching time with the agents
My team is vrey helpful and caring.
When there’s an event for agents w
The workmates and other good officers
Increase the basic salary or give more incentives
What I like is being transparent.
They are helpful in terms of quality improvement
The wellness hour to each agent.
When having fun with my coworkers
When meeting my PMP score.
The basic salary is not enough as a content moderator
When we help each other during difficult times in the process of moderating
Would be nice if there is salary increase or addition to the onsite allowance
Be organized and have clarity on all the implementations and hear all the concerns of the agents not just focused on their performance score
I feel undervalued because the current night differential rate doesn't fairly reflect the added strain and inconvenience of working night shifts. Increasing the night differential would better recognize the challenges of working outside regular hours