savers operates a chain of retail thrift stores offering used merchandise for men, women and children. читать еще
Managers need to stop blaming the lower staff when customers get mad about store policies. It's not my fault that you changed your minds every other day on the senior discount and I had people screaming in my face from following orders.
Что идёт не так, и как это можно улучшить?
Honestly, everyone at my store started quitting because of how badly we the workers were treated. I don't see it getting better unless management buckles down and listens to the workers, promotes from within, and works hard to show employees that they and their well-being are valued.
В чем руководство должно стать лучше?
Communication and understanding. The worst part of dealing with managers was that half of them didn't know whst they or their team members were doing. I once had a store manager who was closing who was never taught how to close. Not a floor manager. The store manager.
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
I was cross-trained in multiple parts of the store, and I was a Halloween Lead one year. My managers ignored my requests for help, treated me poorly, and often times I found myself running the front end with another seasoned co-worker. My compensation? One pin saying "I did a good job this week."
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