Providing better pay to its employees
I'm not paid as much as others in my field
That we do our best to make our customers happy
They'll put their neck on the line for anyone else on the team
Be more willing to do necessary unpleasant tasks.
Just being at work in general
Our manager continually berates our 3rd party manager. It is not perceived by our employees as a positive working relationship though the rest of us feel as they are part of our team. Management style needs to change.