Macy's – I was contacted by Laura Shean to resolve t customer service issue. She stated that it would be taken care of in a few days. It was not taken care of and she now will not respond to my emails or my calls. I'm very surprised because when we spoke, she sounded very interested in helping me.

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TOTAL RATINGS: 25085

CEO: Jeff Gennette

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I was contacted by Laura Shean to resolve t customer service issue. She stated that it would be taken care of in a few days. It was not taken care of and she now will not respond to my emails or my calls. I'm very surprised because when we spoke, she sounded very interested in helping me.

Other Employee Reviews for Macy's

What would you most like to see improved at your company?

Sometimes leadership doesn't have a clear direction.

What do you like best about the leadership team?

great encouragement to be grow as individual leaders

Briefly describe your overall experience at your company

Could have been much better but their approach seems to have some merit.

What's going wrong and how can it be improved?

Everyone has a gripe that needs to come out and nothing seems to be changing.

What are some of the best things about your team?

Even though it's a small team we get the job done.

Rate your company

Macy's – I was contacted by Laura Shean to resolve t customer service issue. She stated that it would be taken care of in a few days. It was not taken care of and she now will not respond to my emails or my calls. I'm very surprised because when we spoke, she sounded very interested in helping me.

I was contacted by Laura Shean to resolve t customer service issue. She stated that it would be taken care of in a few days. It was not taken care of and she now will not respond to my emails or my calls. I'm very surprised because when we spoke, she sounded very interested in helping me.

Other Employee Reviews for Macy's

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