RX – The company uses outdated metrics to measure performance in sales (call volume, call duration) and fails to encourage account managers to achieve targets outside of fiscal incentives. Training could be improved by targeting real issues (not just sales techniques) | Comparably

RX – The company uses outdated metrics to measure performance in sales (call volume, call duration) and fails to encourage account managers to achieve targets outside of fiscal incentives. Training could be improved by targeting real issues (not just sales techniques)

RX SIGNS PLEDGE FOR ‘NET ZERO CARBON EVENTS’ AS FOUNDING MEMBER
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EMPLOYEE
PARTICIPANTS
1211
TOTAL
RATINGS
35050

The company uses outdated metrics to measure performance in sales (call volume, call duration) and fails to encourage account managers to achieve targets outside of fiscal incentives. Training could be improved by targeting real issues (not just sales techniques)

What is the best part about your compensation package?

The ability to work remotely

What makes you most happy at work?

When I am genuinely encouraged and receive recognition for my efforts that are not in any way fiscally related.

What do you like best about the leadership team?

I believe some of the leadership team are driving innovation and change with regards to the overall company strategies to achieve our goals however, I still believe there needs to be an evaluation and cultural shift towards our sales methodologies and metrics used to grade performance.

What needs to change to make the company culture better?

Inclusion and diversity in approach to sales strategies. There is not a racial issue but definitely an ableist mindset that is an obstruction to progression and growth. Neurodivergence was mocked and looked down on. New ideas from junior staff are ignored or not given serious consideration

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