RX Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Accessible and personal. Invested in individual growth.
Review from Customer Support Dept
Approachable, invested, aware of what's going on with the company on a day to day/show to show basis.
Review from Customer Support Dept
The thing I most like about the team is the way they motivate us toward our goals, creating a trusting environment that makes it easier to share ideas and feel part of the team throughout the journey to the show.
Review from Customer Support Dept
My favorite parts of leading a team: fostering collaboration to create collective solutions, enabling members to grow and reach potential, and celebrating shared wins together.
Review from Customer Support Dept
Understanding and very qualified for their job, if there is an 11/10 rating i would give them
Review from Customer Support Dept
What does the leadership team need to get better at?
Allocating tasks. Appreciating people for their hard work.
Review from Customer Support Dept
Actually listening and coming up with solutions. Also, giving back as much as they expect to get and not just expecting everyone to work more/harder because we are going through "tough times". It is as tough (if not tougher) on the employees as it is for the company.
Review from Customer Support Dept
As a minority, there is nothing worse than being preached to about "equity/diversity/inclusion" from white leadership. Either resign, give your post to a minority and "walk the walk" or stop subjecting employees to these "woke on steroids" programs that are just window dressing.
Review from Customer Support Dept
What is the best part about your compensation package?
Life insurance, SGMM and grocery voucher card
Review from Customer Support Dept
The best part of my compensation package is that I can get the highest salary based on the probationary period standards.
Review from Customer Support Dept
For me its just the basics but i still appreciate it
Review from Customer Support Dept
work from home mode insurance
Review from Customer Support Dept
The salary of my basic position
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel like across the board, for the amount of work and time committed, and the quality of work produced by a relatively small team, the pay is on the low end and promotions are on the low end.
Review from Customer Support Dept
Pay is lower than comparable companies, but other parts of the company help to make up for it, such as work from home, vacation, travel to shows, etc.
Review from Customer Support Dept
Acredito que maior clareza nos mecanismos de promo
Review from Customer Support Dept
sinto que minha gerencia n?
Review from Customer Support Dept
El que se pueda considerar no solo los incrementos por calibración, sino que existiera un
Review from Customer Support Dept
What are some of the best things about your team?
Invested in the work, friendly, team focused.
Review from Customer Support Dept
Friendly, helpful, hard working, open to learning.
Review from Customer Support Dept
The way they’re always motivated to give their all and make sure every
Review from Customer Support Dept
Unity and mutual assistance?High collaboration eff
Review from Customer Support Dept
The best parts of my team: strong collaboration, a growth-focused culture, and genuine trust among members.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
acredito que precisamos ser mais unidos
Review from Customer Support Dept
none, I'm just introverted so I prefer less human interaction
Review from Customer Support Dept
My coworkers need to have unity with each of the members. From what I can see with them, they do not want to be intact as a team. The tenured people are competing with the newbie, in which they do not want the newbie to learn all the correct process, not just the limited infos
Review from Customer Support Dept
Be accepting and respectful of other people's differences
Review from Customer Support Dept
A less obsessive work environment would be better. I don't want my coworkers or my manager to call me for things that are not urgent by any means after work hours or expect me to work as usual on my annual leaves which I more than deserve and only have 14 days of in a year.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
People first. There is always an acknowledgement that you have a life outside of work and that is respected by management.
Review from Customer Support Dept
The culture is person-first in how it responds to employees and takes care of their staff.
Review from Customer Support Dept
One of the most positive aspects of our company culture is the strong sense of collaboration and mutual respect.
Review from Customer Support Dept
Respect and inclusiveness?Supportive growth envi
Review from Customer Support Dept
The most positive things about your company’s culture and environment are the supportive teamwork
Review from Customer Support Dept
What needs to change to make the company culture better?
Eliminate the Diversity, Inclusion & Equity initiatives. They are a farce and the only reason they are even being done is for optics. To a minority like myself, it comes off as white executives doing the best they can to assuage their white guilt. I prefer to just concentrate on my work.
Review from Customer Support Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Completion of a show. Seeing what we were able to create/accomplish.
Review from Customer Support Dept
I like the people, the culture, and the industry.
Review from Customer Support Dept
I love what I do, I'm passionate about organizing events, and that makes me happy.
Review from Customer Support Dept
Precisely help you solve practical problems?Explore and grow together with you
Review from Customer Support Dept
Being praised is what makes me happiest at work.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Way too many layers of management. Take a look at "doer's" and the "overseer's". Decisions take way too long. If there is a VP whose job it is to collect updates from those actually doing the work and report up, you have a problem. Take a hard look at the VP layer and their day to day.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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