RX Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
What I like most is how supportive and empowering they are. They always encourage us to take initiative and try new ideas, and even when we make mistakes, they focus on guiding us to learn rather than blaming. Last month, my project hit a bottleneck, and the team lead took time to listen to my conce
Review from Customer Success Dept
They're proactive in keeping morale high as far as I can see, and they seem to care about morale more than just a metric to achieve, but rather as opportunities to improve.
Review from Customer Success Dept
I value the leadership team’s proximity and availability, but sometimes challenges like having five events in one month for central teams are not f
Review from Customer Success Dept
Neste momento na minha equipe de liderança direta não vejo adjetivos positvo
Review from Customer Success Dept
Easy access to them. Often, they voice their concerns clearly
Review from Customer Success Dept
What does the leadership team need to get better at?
connect, communicate, and value employees better.
Review from Customer Success Dept
salaries, work-life balance, respect for personal space and time, career management
Review from Customer Success Dept
Transparent communication Quick decision making Giving more feedback
Review from Customer Success Dept
What is the best part about your compensation package?
Maximum social security and housing fund ratio
Review from Customer Success Dept
nothing. very minimal allowance. why are there no allowances given.
Review from Customer Success Dept
I believe the best part of the reward is that you earn more by working harder.
Review from Customer Success Dept
I am financially able to cover certain things.
Review from Customer Success Dept
medical insurance and proper incentives
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
To feel better, I’d like a transparent salary review that considers my current workload and market rates. A modest base salary increase, plus clarity on how future contributions will be rewarded (like bonuses or promot
Review from Customer Success Dept
ever so slightly higher pay for temporary employees
Review from Customer Success Dept
The feeling of being undervalued comes from the gap between the effort required and the return received. Salary adjustments aligned with new responsibilities usually happen years later, long after the extra work is taken on.
Review from Customer Success Dept
Adquiri mais tarefas e responsabilidades com a promessa de um cargo de gerencia, inclusive foi anunciado para os colegas de departamento e a promo
Review from Customer Success Dept
I would like to get paid more for the work we do.
Review from Customer Success Dept
What are some of the best things about your team?
I appreciate how open and inclusive our team’s communication is. We have regular check-ins where everyone feels comfortable sharing ideas, raising concerns, or even admitting when they need help
Review from Customer Success Dept
They're efficient in keeping us busy and focused on goals
Review from Customer Success Dept
The best thing about our team is the collaboration and strong sense of responsibility. Even with the high number of events and tight deadlines, everyone supports each other and delivers with quality and commitment.
Review from Customer Success Dept
We support each other in tough situations and are happy for our co-worker's success.
Review from Customer Success Dept
O trabalho em equipe, meu time tem um sintonia natural onde trabalham pelo mesmo objetivo e se ajudam e se apoiam de forma genu?
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
By coworkers, if you mean others that do the same job as me, I think they are good but a bit too formal, almost machiney. If you mean the people I have to collaborate, I often find them either to act slow or to be clueless.
Review from Customer Success Dept
ISGs are good, they are usually go-getters but most people in the showteams are extremely incompetent. It takes asking multiple times in different ways to get the answer I need. It also takes forever for them to answer emails. Issues barely get resolved because they rarely offer actual solutions.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
The most positive thing is the company’s culture of inclusivity and mutu
Review from Customer Success Dept
The opportunity to share and be a part of it
Review from Customer Success Dept
Our environment is collaborative, with a culture that emphasizes teamwork, achieving results, and fostering continuous learning.
Review from Customer Success Dept
We can work remote and are flexible with our working time which is very comfortable for commuters.
Review from Customer Success Dept
Mais positivo referente à cultura: aprendizado e ferramentas e programas/ações de desenvolvimento profissional e as ações para ajudar e incluir. O ambiente mais positivo é
Review from Customer Success Dept
What needs to change to make the company culture better?
The sense of community and activities where people can showcase their strengths (in work and out). I would like to feel closer to my colleagues and the work they do.
Review from Customer Success Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
I get the most joy from learning new things and overcoming challenges that push me out of my comfort zone. This job constantly gives me opportunities to develop new skills — whether it’s mastering a new tool, navigating a complex client conve
Review from Customer Success Dept
Air conditioning and the booths with the big screens
Review from Customer Success Dept
Meu time e a entrega dos eventos
Review from Customer Success Dept
Seeing my colleagues makes me most happy at work.
Review from Customer Success Dept
Quando todos unem forças para alcançar o mesmo objetivo, independente de departamento e cargo. Quando todos se respeitam e respeitam o espaço do colega sem que um colaborador tente prejudicar ou desmerecer o trabalho do outro como a Pamela
Review from Customer Success Dept
What's going wrong and how can it be improved?
Showteams need to have more people and qualified people. IT related issues get extremely long to be resolved, we need a faster and again, more qualified IT team. Some features of GBS are only time-consuming without any benefit so GBS needs to be a bit more user-friendly and faster.
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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