Talkdesk Claimed Company
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. read more
evolved from a talent acquisition role into a management role, But I feel this is just a name (manager), I have no budget to manage, can't do good management or solve many problems because I'm too dependent on the director's rules/ tasks. I feel that i need more autonomy
What makes you most happy at work?
my team, the team that I manage
What is most positive about the culture and environment at your company?
culture, spirit in the talent team
What are some of the best things about your team?
team spirit , team support
What does the leadership team need to get better at?
agility, support solving problems, transparency
Why do you feel undervalued and what would make you feel better about your compensation?
communication, transparency, more organization/ processes, more project management challenges, management needs to avoid having favorites with which they share more info and more interesting projects
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