UnitedHealth Group – Optum could be a great place to work, but senior management here can't get out of its own way. All of the talented Senior-level staff either gets promoted into management or gets tired of the lack of support and direction and leaves. | Comparably

UnitedHealth Group – Optum could be a great place to work, but senior management here can't get out of its own way. All of the talented Senior-level staff either gets promoted into management or gets tired of the lack of support and direction and leaves.

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Our mission is to help people live healthier lives and to help make the health system work better for everyone. read more
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Optum could be a great place to work, but senior management here can't get out of its own way. All of the talented Senior-level staff either gets promoted into management or gets tired of the lack of support and direction and leaves.

What is most positive about the culture and environment at your company?

I work for Optum mostly because I can work from home with talented colleagues. If they stopped allowing telecommuting I would leave.

What did you like most about the interview process?

They didn't rely very heavily on the interview process, which is easy to fake. Instead, they considered body of work, experience, and mutual acquaintances.

What are some of the best things about your team?

Optum has drawn some top talent among the rank and file, and we have a lot of people who are truly experts in their areas of expertise.

What does the leadership team need to get better at?

Everything. It's unclear what their strategic direction is, if there is one, and they say the exact same thing at every Town Hall: "you guys need to get it together, because competition is coming." They're like a boring Ned Stark.

What's going wrong and how can it be improved?

Our senior management doesn't seem to know the difference between activity and progress. For example, they have over invested in brick and mortar offices at the expense of employee bonuses and rentention, and then compounded the problem by pretending it's a strategy.

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