-100
NPS
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Ando
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About Ando's Brand
a new project from momofuku. food made for delivery, coming soon to nyc. Among its major competitors, Ando is ranked in 8th place for NPS while Darden Restaurants is 1st, and Chipotle is 2nd.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Ando Ranking
- #4 / 4 of its competitors
Ando NPS
Ando's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Ando's customers would recommend using the product based on a scale of -100 to 100.
Ando Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Ando NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2021 -100 | Oct 2021 | -100 |
How Other Brands Compare
Ando is ranked #4 for NPS among its competitors. Darden Restaurants and Chipotle come in first and second, with DoorDash coming in at third.
Ando |  Chipotle |  DoorDash |  Darden Restaurants | |
| Global Ranking | #- | #45 | #155 | #342 |
| NPS | -100 | 16 | -28 | 20 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | - | $41.46B | $13.00B | $18.85B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Ando NPS vs. Competitors
Compared to its competitors, Ando's NPS is rated right below Bite Squad.
| COMPANY | NPS Score | |
|---|---|---|
| Darden Restaurants | 20 |
| Chipotle | 16 |
 | Caviar | 11 |
 | BurgerFi | 6 |
 | Zoes Kitchen | -4 |
| DoorDash | -28 |
 | Bite Squad | -86 |
| Ando | -100 |
Ando Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Ando users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Ando Customer Loyalty vs. Competitors
Compared to its competitors, Ando's Customer Loyalty score is rated right below Caviar.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Chipotle | 76% |
| Zoes Kitchen | 72% |
| DoorDash | 71% |
| BurgerFi | 69% |
| Bite Squad | 64% |
| Darden Restaurants | 63% |
| Caviar | 54% |
| Ando | 10% |
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Ando Product Quality
1.5/5
Ando has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Ando Product Information
Ando’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://andofood.com
- Company Size
- 1-10 Employees
Industry
Tech
Food and Beverages
Travel
Ando Product Quality vs. Competitors
Compared to its competitors, Ando's Product Quality score is rated right below Bite Squad.
| COMPANY | Product Quality Score | |
|---|---|---|
| Darden Restaurants | 3.8/5 |
| Chipotle | 3.8/5 |
| BurgerFi | 3.4/5 |
| Zoes Kitchen | 3.1/5 |
| DoorDash | 2.4/5 |
| Caviar | 2.3/5 |
| Bite Squad | 1.5/5 |
| Ando | 1.5/5 |
Unlock Ando Product Quality vs. Competitors Data
VS
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Ando Pricing
Ando ROI & Value For Money
1.5/5
Ando has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Ando Pricing vs. Competitors
Compared to its competitors, Ando's ROI score is rated right below Bite Squad.
| COMPANY | Pricing Score | |
|---|---|---|
| Darden Restaurants | 3.7/5 |
| Chipotle | 3.5/5 |
| BurgerFi | 3.2/5 |
| Caviar | 2.8/5 |
| Zoes Kitchen | 2.8/5 |
| DoorDash | 2.3/5 |
| Bite Squad | 1.5/5 |
| Ando | 1.5/5 |
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Ando Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Ando Customer Satisfaction vs. Competitors
Compared to its competitors, Ando's Customer Satisfaction score is rated right below Bite Squad.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Darden Restaurants | 71% |
| Chipotle | 62% |
| BurgerFi | 62% |
| Zoes Kitchen | 60% |
| Caviar | 50% |
| DoorDash | 37% |
| Bite Squad | 14% |
| Ando | 0% |
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Ando Customer Service
1.5/5
Ando has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Ando's overall Customer Service score rated by its users and customers.
About Ando's Customer Service
Address
New York City, NY
Website
http://andofood.com
Phone Number
(844)426-3643
Ando Customer Service vs. Competitors
Compared to its competitors, Ando's Customer Service score is rated right below Bite Squad.
| COMPANY | Customer Service Score | |
|---|---|---|
| Darden Restaurants | 3.7/5 |
| Chipotle | 3.6/5 |
| BurgerFi | 3.5/5 |
| Zoes Kitchen | 2.8/5 |
| Caviar | 2.7/5 |
| DoorDash | 2.3/5 |
| Bite Squad | 1.5/5 |
| Ando | 1.5/5 |
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Consumer vs. Employees
Ando scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Ando would recommend the brand to a friend. ENPS measures how likely Ando employees would recommend working at Ando to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
