Avenue Code NPS & Customer Reviews

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About Avenue Code's Brand

Avenue Code is the leading software consulting agency focused on delivering end-to-end development solutions for digital transformation across every vertical. Among its major competitors, Avenue Code is ranked in 4th place for NPS while DTI is 1st, and Tata is 2nd. Overall, Avenue Code has a neutral social sentiment, when analyzing social media channels and online mentions.

Brand at a Glance

59%

Customer Loyalty

3.7/5

Product Quality

3.3/5

Pricing

3.5/5

Customer Service

Avenue Code Ranking

^#1 / 4 of its competitors

Avenue Code NPS

Avenue Code's Net Promoter Score (NPS) is a 43 with 64% Promoters, 15% Passives, and 21% Detractors. Net Promoter Score tracks whether Avenue Code's customers would recommend using the product based on a scale of -100 to 100.

Avenue Code Overall NPS

NPS

64%	Promoters
15%	Passives
21%	Detractors

Avenue Code NPS Trend

-100

-50

100

Summary	Date	Score
Jul 2021 0	Jul 2021	0
Sep 2021 33	Sep 2021	33
Jan 2022 50	Jan 2022	50
Mar 2022 60	Mar 2022	60
Jun 2022 67	Jun 2022	67
Mar 2023 71	Mar 2023	71
Jun 2023 75	Jun 2023	75
Jul 2023 55	Jul 2023	55
Nov 2023 45	Nov 2023	45
Nov 2024 49	Nov 2024	49
Feb 2025 54	Feb 2025	54
Aug 2025 43	Aug 2025	43

How Other Brands Compare

Avenue Code is ranked first for NPS among its competitors. Google and ThoughtWorks come in second and third, with Meta coming in at #4.

	Avenue Code	Google	Meta	ThoughtWorks
Global Ranking	#-	#8	#102	#806
NPS	43	42	9	14
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	Neutral	Neutral	Neutral
Valuation Updated every 24 hours for public companies	-	$1.42T	$746.49B	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Avenue Code NPS vs. Competitors

Compared to its competitors, Avenue Code's NPS is rated right above Google, and is preceded by Assembla.

COMPANY		NPS Score
	DTI	100
	Tata	82
	Assembla	60
	Avenue Code	43
	Google	42
	Salesforce	36
	Avasant	35
	ThoughtWorks	14
	Insight	14
	Meta	9
	LeanDog	N/A
	Lily Gulik	N/A

Avenue Code Customer Loyalty

59%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

59% of Avenue Code users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

59%

41%

Avenue Code Customer Loyalty vs. Competitors

Compared to its competitors, Avenue Code's Customer Loyalty score is rated right above Assembla, and is preceded by ThoughtWorks.

COMPANY		Customer Loyalty Score
	DTI	100%
	Tata	87%
	Google	87%
	Avasant	79%
	Insight	79%
	Salesforce	75%
	Meta	75%
	ThoughtWorks	69%
	Avenue Code	59%
	Assembla	N/A
	LeanDog	N/A
	Lily Gulik	N/A

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Avenue Code Product Quality

3.7/5

Avenue Code has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.

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Avenue Code Product Information

Avenue Code’s product quality score is a 3.7 out of 5 as rated by its users and customers.

Website: http://www.avenuecode.com

Company Size: 501-1,000 Employees

Industry

Tech

Business Services

Ecommerce and Marketplaces

Enterprise

Avenue Code Product Quality vs. Competitors

Compared to its competitors, Avenue Code's Product Quality score is rated right above ThoughtWorks, and is preceded by Avasant.

COMPANY		Product Quality Score
	DTI	5/5
	Tata	4.5/5
	Assembla	4.2/5
	Google	4.1/5
	Salesforce	4/5
	Avasant	3.8/5
	Avenue Code	3.7/5
	ThoughtWorks	3.6/5
	Meta	3.6/5
	Insight	3.5/5
	LeanDog	N/A
	Lily Gulik	N/A

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Avenue Code Pricing

Avenue Code ROI & Value For Money

3.3/5

Avenue Code has a value for money and ROI score of 3.3 out of 5 stars rated by its users and customers.

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Avenue Code Pricing vs. Competitors

Compared to its competitors, Avenue Code's ROI score is rated right above LeanDog, and is preceded by ThoughtWorks.

COMPANY		Pricing Score
	DTI	5/5
	Tata	4.6/5
	Assembla	4.1/5
	Avasant	4.1/5
	Google	4/5
	Salesforce	4/5
	Meta	3.6/5
	Insight	3.6/5
	ThoughtWorks	3.5/5
	Avenue Code	3.3/5
	LeanDog	N/A
	Lily Gulik	N/A

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Avenue Code Customer Satisfaction (CSAT)

Avenue Code Customer Satisfaction (CSAT) Score

86 / 100

Avenue Code has an overall Customer Satisfaction score of 86 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied	71%
Satisfied	15%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	14%

Very Satisfied

71%

Satisfied

15%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

14%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Avenue Code Customer Satisfaction vs. Competitors

Compared to its competitors, Avenue Code's Customer Satisfaction score is rated right above Google, and is preceded by Tata.

COMPANY		Customer Satisfaction (CSAT) Score
	Tata	100%
	Avenue Code	86%
	Google	81%
	Salesforce	79%
	Insight	68%
	Meta	65%
	Avasant	61%
	ThoughtWorks	56%
	DTI	0%
	Assembla	0%
	LeanDog	0%
	Lily Gulik	0%

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Avenue Code Customer Service

3.5/5

Avenue Code has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.

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About Avenue Code's Customer Service

Address

26 O'Farrell St., Suite 600, San Francisco, CA 94107

Website

http://www.avenuecode.com

Phone Number

4157664178

Avenue Code's Social Links

Avenue Code Customer Service vs. Competitors

Compared to its competitors, Avenue Code's Customer Service score is rated right above Meta, and is preceded by Insight.

COMPANY		Customer Service Score
	DTI	5/5
	Tata	4.3/5
	Avasant	4.1/5
	Google	4/5
	Salesforce	4/5
	Assembla	3.7/5
	ThoughtWorks	3.7/5
	Insight	3.6/5
	Avenue Code	3.5/5
	Meta	3.5/5
	LeanDog	N/A
	Lily Gulik	N/A

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Avenue Code as an Employer

4.9/5

Avenue Code has a 4.9/5 stars for its overall company culture rated by their employees

top

CEO of Avenue Code

Ulyana Zilbermints

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Avenue Code scored a 43 for Net Promoter Score and a 84 for Employee Net Promoter Score. NPS gauges how likely a customer of Avenue Code would recommend the brand to a friend. ENPS measures how likely Avenue Code employees would recommend working at Avenue Code to a friend.

Net Promoter Score

NPS Score

64%	Promoters
15%	Passive
21%	Detractors

Employee Net Promoter Score

eNPS Score

87%	Promoters
10%	Passive
3%	Detractors

Global Ranking Snapshot

RANK			INDUSTRY
1	Costco	W. Craig Jelinek	Retail
2	Peloton	Barry McCarthy	Health and Wellness
3	Chick-fil-A	Dan Cathy	Food and Beverages
4	Netflix	Ted Sarandos	Media and Entertainment
5	Apple	Timothy Cook	Tech
6	Nike	John Donahoe	Fashion and Beauty
7	Target	Brian Cornell	Retail