-1
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
BlackBerry
Marketing or Exec? Claim Your Free Account
About BlackBerry's Brand
BlackBerry provides wireless devices and solutions for the worldwide mobile communications market. Among its major competitors, BlackBerry is ranked in 10th place for NPS while SPECTRALINK CORPORATION is 1st, and Motorola Solutions is 2nd.Their current market cap is $4.77B
Brand at a Glance
69%
Customer Loyalty
3.4/5
Product Quality
3.3/5
Pricing
3.4/5
Customer Service
BlackBerry CMO
BlackBerry Ranking
- #4 / 4 of its competitors
BlackBerry NPS
BlackBerry's Net Promoter Score (NPS) is a -1 with 36% Promoters, 27% Passives, and 37% Detractors. Net Promoter Score tracks whether BlackBerry's customers would recommend using the product based on a scale of -100 to 100.
BlackBerry Overall NPS
| 36% | Promoters |
|---|---|
| 27% | Passives |
| 37% | Detractors |
BlackBerry NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2023 -3 | Oct 2023 | -3 |
Dec 2023 -2 | Dec 2023 | -2 |
Jan 2024 -2 | Jan 2024 | -2 |
Feb 2024 -3 | Feb 2024 | -3 |
Mar 2024 -3 | Mar 2024 | -3 |
May 2024 -4 | May 2024 | -4 |
Jun 2024 -4 | Jun 2024 | -4 |
Feb 2025 -4 | Feb 2025 | -4 |
Apr 2025 -4 | Apr 2025 | -4 |
Jun 2025 -2 | Jun 2025 | -2 |
Aug 2025 -2 | Aug 2025 | -2 |
Dec 2025 -3 | Dec 2025 | -3 |
How Other Brands Compare
BlackBerry is ranked #4 for NPS among its competitors. Apple and Microsoft come in first and second, with Samsung coming in at third. Among those competitors, it is the lowest valued company behind Apple.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
BlackBerry NPS by Gender
Male customers rated BlackBerry's NPS 7 points higher than Female customers.
Male
6
BlackBerry's NPS was rated 6 by Male customers on Comparably.
41%
Promoters
24%
Passives
35%
Detractors
Female
-1
BlackBerry's NPS was rated -1 by Female customers on Comparably.
37%
Promoters
25%
Passives
38%
Detractors
BlackBerry NPS by Ethnicity
BlackBerry's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
African American/Black -25 | African American/Black | -25 |
Asian or Pacific Islander 0 | Asian or Pacific Islander | 0 |
Other -34 | Other | -34 |
BlackBerry NPS by Age
BlackBerry's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.
BlackBerry NPS by Usage
BlackBerry's NPS was rated the highest by customers who have used BlackBerry's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -67 | Less than 1 Year | -67 |
1 to 2 Years -17 | 1 to 2 Years | -17 |
2 to 5 Years 53 | 2 to 5 Years | 53 |
5 to 10 Years -33 | 5 to 10 Years | -33 |
Over 10 Years 20 | Over 10 Years | 20 |
BlackBerry NPS vs. Competitors
Compared to its competitors, BlackBerry's NPS is rated right below Everbridge.
| COMPANY | NPS Score | |
|---|---|---|
 | SPECTRALINK CORPORATION | 100 |
 | Motorola Solutions | 50 |
 | Apple | 48 |
 | Microsoft | 38 |
 | Huawei | 37 |
 | Nokia | 17 |
 | Samsung | 14 |
 | HP Inc. | 0 |
 | Everbridge | 0 |
| BlackBerry | -1 |
BlackBerry Customer Reviews
Out of the 2 BlackBerry customer reviews 2 were positive and 0 were constructive. BlackBerry customer reviews reflect that all customers have a favorable experience using the products/services of the company.
BlackBerry Customer Loyalty
69%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
69% of BlackBerry users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
BlackBerry Customer Loyalty Score by Gender
Female customers rated BlackBerry's Customer Loyalty score 10% higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of BlackBerry.
Male
79%
Yes
Female
89%
Yes
BlackBerry Customer Loyalty Score by Ethnicity
BlackBerry's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of BlackBerry.
100
out of 100
African American/Black
87
out of 100
Asian or Pacific Islander
100
out of 100
Other
BlackBerry Customer Loyalty Score by Age
BlackBerry's Customer Loyalty score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of BlackBerry.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 93% | 18-25 | 93% |
26-30 100% | 26-30 | 100% |
31-35 55% | 31-35 | 55% |
36-40 70% | 36-40 | 70% |
46-50 100% | 46-50 | 100% |
BlackBerry Customer Loyalty Score by Usage
BlackBerry's Customer Loyalty score was rated the highest by customers who have used BlackBerry's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
BlackBerry Customer Loyalty Score by Industry
BlackBerry's Customer Loyalty score was rated the highest by Tech industry customers, and the lowest by Fashion and Beauty industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
BlackBerry Customer Loyalty vs. Competitors
Compared to its competitors, BlackBerry's Customer Loyalty score is rated right below HP Inc..
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| SPECTRALINK CORPORATION | 100% |
| Apple | 86% |
| Microsoft | 84% |
| Motorola Solutions | 82% |
| Samsung | 82% |
| Huawei | 81% |
| Everbridge | 78% |
| Nokia | 77% |
| HP Inc. | 73% |
| BlackBerry | 69% |
Unlock BlackBerry Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full BlackBerry Customer Loyalty vs. Competitors data and gain insights into your customers today.
BlackBerry Product Quality
3.4/5
BlackBerry has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock BlackBerry's overall Product Quality score rated by its users and customers.
BlackBerry Product Information
BlackBerry’s product quality score is a 3.4 out of 5 as rated by its users and customers. Reviewers from the Education industry rated BlackBerry's product the highest. Reviewers from the Tech industry rated BlackBerry the lowest at 3.8.
- Company Size
- 5,001-10,000 Employees
Industry
Business Services
Hardware and Devices
Mobile App
SaaS
Quick Insights into BlackBerry Product Quality
BlackBerry's Product Quality score was rated highest by customers who have used BlackBerry's products/services for 2 to 5 Years, and rated lowest by customers ages 46-50.
Sign Up to unlock insights into how customers have ranked BlackBerry's Product Quality.
Ranked BlackBerry Product Quality the Highest
Ranked BlackBerry Product Quality the Lowest
BlackBerry Product Quality Score by Gender
Female customers rated BlackBerry's Product Quality score 0.5 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of BlackBerry.
Male
3.5/5
Female
4/5
BlackBerry Product Quality Score by Ethnicity
BlackBerry's Product Quality score was rated the highest by African American/Black customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of BlackBerry.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
African American/Black 3.9 | African American/Black | 3.9 |
Asian or Pacific Islander 3.8 | Asian or Pacific Islander | 3.8 |
Other 3.5 | Other | 3.5 |
BlackBerry Product Quality Score by Age
BlackBerry's Product Quality score was rated the highest by customers ages 26-30, and the lowest by customers ages 46-50.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of BlackBerry.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4 | 18-25 | 4 |
26-30 4.3 | 26-30 | 4.3 |
31-35 3.9 | 31-35 | 3.9 |
36-40 3.5 | 36-40 | 3.5 |
46-50 2.5 | 46-50 | 2.5 |
BlackBerry Product Quality Score by Usage
BlackBerry's Product Quality score was rated the highest by customers who have used BlackBerry's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
BlackBerry Product Quality Score by Industry
BlackBerry's Product Quality score was rated the highest by Education industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
BlackBerry Product Quality vs. Competitors
Compared to its competitors, BlackBerry's Product Quality score is rated right above HP Inc., and is preceded by Everbridge.
| COMPANY | Product Quality Score | |
|---|---|---|
| SPECTRALINK CORPORATION | 5/5 |
| Apple | 4.3/5 |
| Huawei | 4.2/5 |
| Microsoft | 4.1/5 |
| Nokia | 3.9/5 |
| Motorola Solutions | 3.9/5 |
| Samsung | 3.6/5 |
| Everbridge | 3.4/5 |
| BlackBerry | 3.4/5 |
| HP Inc. | 3.2/5 |
Unlock BlackBerry Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full BlackBerry Product Quality vs. Competitors data and gain insights into your customers today.
BlackBerry Pricing
BlackBerry ROI & Value For Money
3.3/5
BlackBerry has a value for money and ROI score of 3.3 out of 5 stars rated by its users and customers.
Sign Up to unlock BlackBerry's overall ROI score rated by its users and customers.
BlackBerry Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Education industry. The users from the Accounting industry think that they had the lowest ROI from BlackBerry.
Quick Insights into BlackBerry ROI
BlackBerry's ROI score was rated highest by customers from the Education industry, and rated lowest by customers ages 31-35.
Sign Up to unlock insights into how customers have ranked BlackBerry's ROI score.
Ranked BlackBerry ROI the Highest
Ranked BlackBerry ROI the Lowest
BlackBerry ROI Score by Gender
Male customers rated BlackBerry's ROI score 0.2 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of BlackBerry.
Male
3.7/5
Female
3.5/5
BlackBerry ROI Score by Ethnicity
BlackBerry's ROI score was rated the highest by African American/Black customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of BlackBerry.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
African American/Black 3.5 | African American/Black | 3.5 |
Asian or Pacific Islander 3.5 | Asian or Pacific Islander | 3.5 |
Other 3 | Other | 3 |
BlackBerry ROI Score by Age
BlackBerry's ROI score was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full ROI by Age data of BlackBerry.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.9 | 18-25 | 3.9 |
26-30 4.1 | 26-30 | 4.1 |
31-35 2.6 | 31-35 | 2.6 |
36-40 4.3 | 36-40 | 4.3 |
46-50 3.1 | 46-50 | 3.1 |
BlackBerry ROI Score by Usage
BlackBerry's ROI score was rated the highest by customers who have used BlackBerry's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
BlackBerry ROI Score by Industry
BlackBerry's ROI score was rated the highest by Education industry customers, and the lowest by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
BlackBerry Pricing vs. Competitors
Compared to its competitors, BlackBerry's ROI score is rated right above Everbridge, and is preceded by Samsung.
| COMPANY | Pricing Score | |
|---|---|---|
| SPECTRALINK CORPORATION | 5/5 |
| Huawei | 4/5 |
| Apple | 4/5 |
| Microsoft | 4/5 |
| Motorola Solutions | 3.9/5 |
| Nokia | 3.8/5 |
| Samsung | 3.5/5 |
| BlackBerry | 3.3/5 |
| Everbridge | 3.1/5 |
| HP Inc. | 3.1/5 |
Unlock BlackBerry ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full BlackBerry ROI vs. Competitors data and gain insights into your customers today.
BlackBerry Customer Satisfaction (CSAT)
BlackBerry Customer Satisfaction (CSAT) Score
66 / 100
BlackBerry has an overall Customer Satisfaction score of 66 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
34%
Satisfied
32%
Neither Satisfied nor Dissatisfied
22%
Dissatisfied
7%
Very Dissatisfied
5%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into BlackBerry Customer Satisfaction
BlackBerry's Customer Satisfaction score was rated highest by customers who have used BlackBerry's products/services for 2 to 5 Years, and rated lowest by customers who have used BlackBerry's products/services for Less than 1 Year.
Sign Up to unlock insights into how customers have ranked BlackBerry's Customer Satisfaction.
Ranked BlackBerry Customer Satisfaction the Highest
Ranked BlackBerry Customer Satisfaction the Lowest
BlackBerry Customer Satisfaction Score by Gender
Male customers rated BlackBerry's Customer Satisfaction score 22 points higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of BlackBerry.
89 / 100
MaleVery Satisfied | 33% | |
|---|---|---|
Satisfied | 56% | |
Neither Satisfied nor Dissatisfied | 11% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
67 / 100
FemaleVery Satisfied | 33% | |
|---|---|---|
Satisfied | 34% | |
Neither Satisfied nor Dissatisfied | 33% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
BlackBerry Customer Satisfaction Score by Ethnicity
CSAT according to African American/Black
BlackBerry's Customer Satisfaction (CSAT) score was rated 75% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of BlackBerry.
75 / 100
Very Satisfied
50%
Satisfied
25%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Asian or Pacific Islander
BlackBerry's Customer Satisfaction (CSAT) score was rated 72% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of BlackBerry.
72 / 100
Very Satisfied
29%
Satisfied
43%
Neither Satisfied nor Dissatisfied
28%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Other
BlackBerry's Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of BlackBerry.
100 / 100
Very Satisfied
33%
Satisfied
67%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
BlackBerry Customer Satisfaction Score by Age
BlackBerry's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of BlackBerry.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 86% | |||||||||||||||
| 26-30 | 100% |
BlackBerry Customer Satisfaction Score by Usage
BlackBerry's Customer Satisfaction score was rated the highest by customers who have used BlackBerry's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
BlackBerry Customer Satisfaction Score by Industry
BlackBerry's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Education industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "BlackBerry Customer Satisfaction Score by Industry",
"text": "BlackBerry's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Education industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 75,
"stars": 0,
"csatScore": 75,
"text": "BlackBerry's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 75
},
{
"label": "Accounting",
"groupId": 495,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "BlackBerry's Customer Satisfaction score is rated by Accounting customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
},
{
"label": "Aerospace and Aviation",
"groupId": 496,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "BlackBerry's Customer Satisfaction score is rated by Aerospace and Aviation customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
},
{
"label": "Education",
"groupId": 515,
"score": 67,
"stars": 0,
"csatScore": 67,
"text": "BlackBerry's Customer Satisfaction score is rated by Education customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 67
}
]
}BlackBerry Customer Satisfaction vs. Competitors
Compared to its competitors, BlackBerry's Customer Satisfaction score is rated right above HP Inc., and is preceded by Samsung.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| SPECTRALINK CORPORATION | 100% |
| Apple | 85% |
| Huawei | 85% |
| Microsoft | 80% |
| Nokia | 78% |
| Motorola Solutions | 70% |
| Samsung | 69% |
| BlackBerry | 66% |
| HP Inc. | 53% |
| Everbridge | 33% |
Unlock BlackBerry Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full BlackBerry Customer Satisfaction vs. Competitors data and gain insights into your customers today.
BlackBerry Customer Service
3.4/5
BlackBerry has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock BlackBerry's overall Customer Service score rated by its users and customers.
About BlackBerry's Customer Service
Address
295 Phillip Street, Waterloo, IA Canada
Website
https://global.blackberry.com/en/index
Quick Insights into BlackBerry Customer Service
BlackBerry's Customer Service score was rated highest by customers from the Education industry, and rated lowest by customers who have used BlackBerry's products/services for Over 10 Years.
Sign Up to unlock insights into how customers have ranked BlackBerry's Customer Service score.
Ranked BlackBerry Customer Service the Highest
Ranked BlackBerry Customer Service the Lowest
BlackBerry Customer Service Score by Gender
Female customers rated BlackBerry's Customer Service score 0.1 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of BlackBerry.
Male
3.8/5
Female
3.9/5
BlackBerry Customer Service Score by Ethnicity
BlackBerry's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of BlackBerry.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
African American/Black 3.4 | African American/Black | 3.4 |
Asian or Pacific Islander 4.1 | Asian or Pacific Islander | 4.1 |
Other 3.5 | Other | 3.5 |
BlackBerry Customer Service Score by Age
BlackBerry's Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 46-50.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of BlackBerry.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4 | 18-25 | 4 |
26-30 4.1 | 26-30 | 4.1 |
31-35 3.1 | 31-35 | 3.1 |
36-40 4 | 36-40 | 4 |
46-50 3.1 | 46-50 | 3.1 |
BlackBerry Customer Service Score by Usage
BlackBerry's Customer Service score was rated the highest by customers who have used BlackBerry's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
BlackBerry Customer Service Score by Industry
BlackBerry's Customer Service score was rated the highest by Education industry customers, and the lowest by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
BlackBerry Customer Service vs. Competitors
Compared to its competitors, BlackBerry's Customer Service score is rated right above Everbridge, and is preceded by Samsung.
| COMPANY | Customer Service Score | |
|---|---|---|
| SPECTRALINK CORPORATION | 5/5 |
| Apple | 4.2/5 |
| Motorola Solutions | 4.1/5 |
| Huawei | 4/5 |
| Microsoft | 4/5 |
| Nokia | 3.8/5 |
| Samsung | 3.5/5 |
| BlackBerry | 3.4/5 |
| Everbridge | 3/5 |
| HP Inc. | 3/5 |
Unlock BlackBerry Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full BlackBerry Customer Service vs. Competitors data and gain insights into your customers today.
BlackBerry as an Employer
3.4/5
BlackBerry has a 3.4/5 stars for its overall company culture rated by their employees
bottom
45%
Consumer vs. Employees
BlackBerry scored a -1 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of BlackBerry would recommend the brand to a friend. ENPS measures how likely BlackBerry employees would recommend working at BlackBerry to a friend.
Net Promoter Score
-1
NPS Score
| 36% | Promoters |
|---|---|
| 27% | Passive |
| 37% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 43% | Promoters |
|---|---|
| 14% | Passive |
| 43% | Detractors |
