34
NPS
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Crescendo Global
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About Crescendo Global's Brand
Leveraging a decade of expertise in leadership hiring and executive search, Crescendo Global excels in senior to C-level niche recruitment, forging strong partnerships with Fortune 500 companies, unicorns, and startups to scout the industry's best talent. Empaneled with 100+ clients across more than 20 industries and 10+ functional domains, we've catalyzed 4100+ career transitions, offering pivotal roles in prime locations such as Mumbai, Delhi NCR, Bangalore, Hyderabad, Pune, and Chennai. Our dedicated consultants, deeply entrenched in their respective sectors, are proactively responding to the changing job landscape, especially during times of mass layoffs. Ready for a career shift that aligns with your aspirations? Explore opportunities with us at www.crescendo-global.com. Among its major competitors, Crescendo Global is ranked in 1st place for NPS while Kelly is 2nd, and Hudson is 3rd.
Brand at a Glance
83%
Customer Loyalty
3.5/5
Product Quality
3.4/5
Pricing
3.5/5
Customer Service
Crescendo Global Ranking
- #1 / 4 of its competitors
Crescendo Global NPS
Crescendo Global's Net Promoter Score (NPS) is a 34 with 67% Promoters, 0% Passives, and 33% Detractors. Net Promoter Score tracks whether Crescendo Global's customers would recommend using the product based on a scale of -100 to 100.
Crescendo Global Overall NPS
| 67% | Promoters |
|---|---|
| 0% | Passives |
| 33% | Detractors |
Crescendo Global NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 100 | Jul 2022 | 100 |
Apr 2025 100 | Apr 2025 | 100 |
Jul 2025 33 | Jul 2025 | 33 |
How Other Brands Compare
Crescendo Global is ranked first for NPS among its competitors. Kelly and Randstad come in second and third, with Korn Ferry coming in at #4.
Crescendo Global |  Randstad |  Korn Ferry |  Kelly | |
| Global Ranking | #- | #525 | #547 | #593 |
| NPS | 34 | 17 | 6 | 27 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | Neutral |
| Valuation Updated every 24 hours for public companies | - | $47.78M | $3.05B | $875.42M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Crescendo Global NPS vs. Competitors
Compared to its competitors, Crescendo Global's NPS is rated right above Kelly.
| COMPANY | NPS Score | |
|---|---|---|
| Crescendo Global | 34 |
| Kelly | 27 |
 | Hudson | 22 |
 | Spencer Stuart | 21 |
| Randstad | 17 |
| Korn Ferry | 6 |
 | Aon Hewitt | 4 |
 | Stanton Chase | 0 |
 | Egon Zehnder | 0 |
 | Accord | N/A |
| Russell Reynolds | N/A |
 | Page Personnel | N/A |
 | The Stanton Group | N/A |
Crescendo Global Customer Reviews
Out of the 2 Crescendo Global customer reviews 2 were positive and 0 were constructive. Crescendo Global customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Crescendo Global Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Crescendo Global users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Crescendo Global Customer Loyalty vs. Competitors
Compared to its competitors, Crescendo Global's Customer Loyalty score is rated right above Kelly, and is preceded by Egon Zehnder.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Stanton Chase | 100% |
| Egon Zehnder | 100% |
| Crescendo Global | 83% |
| Kelly | 81% |
| Aon Hewitt | 81% |
| Randstad | 78% |
| Hudson | 76% |
| Korn Ferry | 69% |
| Spencer Stuart | 64% |
| Accord | N/A |
| Russell Reynolds | N/A |
| Page Personnel | N/A |
| The Stanton Group | N/A |
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Crescendo Global Product Quality
3.5/5
Crescendo Global has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.
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Crescendo Global Product Information
Crescendo Global’s product quality score is a 3.5 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Industry
Staffing and Recruiting
Crescendo Global Product Quality vs. Competitors
Compared to its competitors, Crescendo Global's Product Quality score is rated right above Spencer Stuart, and is preceded by Randstad.
| COMPANY | Product Quality Score | |
|---|---|---|
| Hudson | 3.9/5 |
| Kelly | 3.8/5 |
| Randstad | 3.7/5 |
| Crescendo Global | 3.5/5 |
| Spencer Stuart | 3.5/5 |
| Korn Ferry | 3.5/5 |
| Aon Hewitt | 3.3/5 |
| Stanton Chase | 1.5/5 |
| Egon Zehnder | 1.5/5 |
| Accord | N/A |
| Russell Reynolds | N/A |
| Page Personnel | N/A |
| The Stanton Group | N/A |
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Crescendo Global Pricing
Crescendo Global ROI & Value For Money
3.4/5
Crescendo Global has a value for money and ROI score of 3.4 out of 5 stars rated by its users and customers.
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Crescendo Global Pricing vs. Competitors
Compared to its competitors, Crescendo Global's ROI score is rated right above Korn Ferry, and is preceded by Spencer Stuart.
| COMPANY | Pricing Score | |
|---|---|---|
| Hudson | 4/5 |
| Kelly | 3.8/5 |
| Randstad | 3.7/5 |
| Spencer Stuart | 3.6/5 |
| Crescendo Global | 3.4/5 |
| Korn Ferry | 3.3/5 |
| Aon Hewitt | 3.1/5 |
| Stanton Chase | 1.5/5 |
| Egon Zehnder | 1.5/5 |
| Accord | N/A |
| Russell Reynolds | N/A |
| Page Personnel | N/A |
| The Stanton Group | N/A |
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Crescendo Global Customer Satisfaction (CSAT)
Crescendo Global Customer Satisfaction (CSAT) Score
67 / 100
Crescendo Global has an overall Customer Satisfaction score of 67 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Crescendo Global Customer Satisfaction vs. Competitors
Compared to its competitors, Crescendo Global's Customer Satisfaction score is rated right above Korn Ferry, and is preceded by Randstad.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Hudson | 83% |
| Randstad | 69% |
| Crescendo Global | 67% |
| Korn Ferry | 67% |
| Spencer Stuart | 66% |
| Kelly | 63% |
| Aon Hewitt | 20% |
| Stanton Chase | 0% |
| Egon Zehnder | 0% |
| Accord | 0% |
| Russell Reynolds | 0% |
| Page Personnel | 0% |
| The Stanton Group | 0% |
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Crescendo Global Customer Service
3.5/5
Crescendo Global has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
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About Crescendo Global's Customer Service
Address
Level-1, WeWork, Blue One Square, 246, Phase IV, Udyog Vihar, Gurugram, Haryana, 122016 India
Website
http://www.crescendo-global.com
Phone Number
+91 83888-50000
Crescendo Global's Social Links
Crescendo Global Customer Service vs. Competitors
Compared to its competitors, Crescendo Global's Customer Service score is rated right above Korn Ferry, and is preceded by Randstad.
| COMPANY | Customer Service Score | |
|---|---|---|
| Spencer Stuart | 3.9/5 |
| Hudson | 3.9/5 |
| Kelly | 3.7/5 |
| Randstad | 3.7/5 |
| Crescendo Global | 3.5/5 |
| Korn Ferry | 3.4/5 |
| Aon Hewitt | 3.3/5 |
| Stanton Chase | 1.5/5 |
| Egon Zehnder | 1.5/5 |
| Accord | N/A |
| Russell Reynolds | N/A |
| Page Personnel | N/A |
| The Stanton Group | N/A |
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Crescendo Global as an Employer
4.9/5
Crescendo Global has a 4.9/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Crescendo Global scored a 34 for Net Promoter Score and a 82 for Employee Net Promoter Score. NPS gauges how likely a customer of Crescendo Global would recommend the brand to a friend. ENPS measures how likely Crescendo Global employees would recommend working at Crescendo Global to a friend.
Net Promoter Score
34
NPS Score
| 67% | Promoters |
|---|---|
| 0% | Passive |
| 33% | Detractors |
Employee Net Promoter Score
82
eNPS Score
| 87% | Promoters |
|---|---|
| 8% | Passive |
| 5% | Detractors |
