-100
NPS
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Frederator Networks, Inc.
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About Frederator Networks, Inc. Brand
Frederator Networks is a pioneer in streaming video, and the leading independent producer of cartoons for television and video. Among its major competitors, Frederator Networks, Inc. is ranked in 8th place for NPS while Nickelodeon is 1st, and DreamWorks Animation is 2nd.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Frederator Networks, Inc. Ranking
- #4 / 4 of its competitors
Frederator Networks, Inc. NPS
Frederator Networks, Inc.'s Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Frederator Networks, Inc.'s customers would recommend using the product based on a scale of -100 to 100.
Frederator Networks, Inc. Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Frederator Networks, Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2022 -100 | Aug 2022 | -100 |
How Other Brands Compare
Frederator Networks, Inc. is ranked #4 for NPS among its competitors. Nickelodeon and YouTube come in first and second, with BuzzFeed coming in at third.
Frederator Networks, Inc. |  YouTube |  Nickelodeon |  BuzzFeed | |
| Global Ranking | #- | #75 | #417 | #598 |
| NPS | -100 | 12 | 44 | -4 |
| Valuation Updated every 24 hours for public companies | - | $1.44T | - | $1.70B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Frederator Networks, Inc. NPS vs. Competitors
Compared to its competitors, Frederator Networks, Inc.'s NPS is rated right below Fullscreen, Inc.
| COMPANY | NPS Score | |
|---|---|---|
| Nickelodeon | 44 |
 | DreamWorks Animation | 39 |
 | Vox Media, Inc. | 14 |
| YouTube | 12 |
 | Machinima | N/A |
 | Mondo Media | N/A |
 | Vrv | N/A |
 | Crunchyroll | -1 |
| BuzzFeed | -4 |
 | Fullscreen, Inc | -20 |
| Frederator Networks, Inc. | -100 |
Frederator Networks, Inc. Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Frederator Networks, Inc. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Frederator Networks, Inc. Customer Loyalty vs. Competitors
Compared to its competitors, Frederator Networks, Inc.'s Customer Loyalty score is rated right above Machinima, and is preceded by Fullscreen, Inc.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Vox Media, Inc. | 85% |
| YouTube | 80% |
| Nickelodeon | 79% |
| DreamWorks Animation | 76% |
| Crunchyroll | 73% |
| BuzzFeed | 60% |
| Fullscreen, Inc | 47% |
| Frederator Networks, Inc. | 10% |
| Machinima | N/A |
| Mondo Media | N/A |
| Vrv | N/A |
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Frederator Networks, Inc. Product Quality
1.5/5
Frederator Networks, Inc. has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Frederator Networks, Inc. Product Information
Frederator Networks, Inc.’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.frederator.com
- Company Size
- 11-50 Employees
Industry
Arts and Entertainment
Frederator Networks, Inc. Product Quality vs. Competitors
Compared to its competitors, Frederator Networks, Inc.'s Product Quality score is rated right above Machinima, and is preceded by Fullscreen, Inc.
| COMPANY | Product Quality Score | |
|---|---|---|
| Nickelodeon | 4.3/5 |
| DreamWorks Animation | 4.3/5 |
| Vox Media, Inc. | 3.8/5 |
| BuzzFeed | 3.7/5 |
| Crunchyroll | 3.6/5 |
| YouTube | 3.4/5 |
| Fullscreen, Inc | 2.9/5 |
| Frederator Networks, Inc. | 1.5/5 |
| Machinima | N/A |
| Mondo Media | N/A |
| Vrv | N/A |
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Frederator Networks, Inc. Pricing
Frederator Networks, Inc. ROI & Value For Money
1.5/5
Frederator Networks, Inc. has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Frederator Networks, Inc. Pricing vs. Competitors
Compared to its competitors, Frederator Networks, Inc.'s ROI score is rated right above Machinima, and is preceded by YouTube.
| COMPANY | Pricing Score | |
|---|---|---|
| Nickelodeon | 4.2/5 |
| DreamWorks Animation | 4/5 |
| Vox Media, Inc. | 3.7/5 |
| Crunchyroll | 3.5/5 |
| Fullscreen, Inc | 3.4/5 |
| BuzzFeed | 3.4/5 |
| YouTube | 3.1/5 |
| Frederator Networks, Inc. | 1.5/5 |
| Machinima | N/A |
| Mondo Media | N/A |
| Vrv | N/A |
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Frederator Networks, Inc. Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Frederator Networks, Inc. Customer Satisfaction vs. Competitors
Compared to its competitors, Frederator Networks, Inc.'s Customer Satisfaction score is rated right above Machinima, and is preceded by Fullscreen, Inc.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Nickelodeon | 82% |
| DreamWorks Animation | 78% |
| Vox Media, Inc. | 74% |
| Crunchyroll | 67% |
| YouTube | 60% |
| BuzzFeed | 52% |
| Fullscreen, Inc | 50% |
| Frederator Networks, Inc. | 0% |
| Machinima | 0% |
| Mondo Media | 0% |
| Vrv | 0% |
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Frederator Networks, Inc. Customer Service
1.5/5
Frederator Networks, Inc. has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Frederator Networks, Inc.'s Customer Service
Address
22 West 21st Street, New York City, NY 10010
Website
http://www.frederator.com
Frederator Networks, Inc.'s Social Links
Frederator Networks, Inc. Customer Service vs. Competitors
Compared to its competitors, Frederator Networks, Inc.'s Customer Service score is rated right above Machinima, and is preceded by YouTube.
| COMPANY | Customer Service Score | |
|---|---|---|
| Nickelodeon | 4.2/5 |
| DreamWorks Animation | 4/5 |
| Vox Media, Inc. | 3.7/5 |
| Crunchyroll | 3.6/5 |
| Fullscreen, Inc | 3.4/5 |
| BuzzFeed | 3.3/5 |
| YouTube | 3/5 |
| Frederator Networks, Inc. | 1.5/5 |
| Machinima | N/A |
| Mondo Media | N/A |
| Vrv | N/A |
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Frederator Networks, Inc. as an Employer
3.0/5
Frederator Networks, Inc. has a 3.0/5 stars for its overall company culture rated by their employees
top
25%
CEO of Frederator Networks, Inc.
In the Top 25% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Frederator Networks, Inc. scored a -100 for Net Promoter Score and a 20 for Employee Net Promoter Score. NPS gauges how likely a customer of Frederator Networks, Inc. would recommend the brand to a friend. ENPS measures how likely Frederator Networks, Inc. employees would recommend working at Frederator Networks, Inc. to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
20
eNPS Score
| 40% | Promoters |
|---|---|
| 40% | Passive |
| 20% | Detractors |
