86
NPS
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Himax Technologies
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About Himax Technologies' Brand
Himax Technologies, Inc. (NASDAQ: HIMX) is a fabless semiconductor solution provider dedicated to display imagine processing technologies. Among its major competitors, Himax Technologies is ranked in 1st place for NPS while Qualcomm is 2nd, and TSMC is 3rd.Their current market cap is $2.59B
Brand at a Glance
83%
Customer Loyalty
3.8/5
Product Quality
3.5/5
Pricing
3.7/5
Customer Service
Himax Technologies Ranking
- #1 / 4 of its competitors
Himax Technologies NPS
Himax Technologies's Net Promoter Score (NPS) is a 86 with 86% Promoters, 14% Passives, and 0% Detractors. Net Promoter Score tracks whether Himax Technologies's customers would recommend using the product based on a scale of -100 to 100.
Himax Technologies Overall NPS
| 86% | Promoters |
|---|---|
| 14% | Passives |
| 0% | Detractors |
Himax Technologies NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2022 100 | Jan 2022 | 100 |
Feb 2022 100 | Feb 2022 | 100 |
Apr 2022 100 | Apr 2022 | 100 |
Jul 2022 75 | Jul 2022 | 75 |
Sep 2022 83 | Sep 2022 | 83 |
Dec 2025 85 | Dec 2025 | 85 |
How Other Brands Compare
Himax Technologies is ranked first for NPS among its competitors. Qualcomm and TSMC come in second and third, with Applied Materials coming in at #4. Among those competitors, it is the lowest valued company behind TSMC.
Himax Technologies |  Qualcomm |  Applied Materials |  TSMC | |
| Global Ranking | #- | #202 | #485 | #- |
| NPS | 86 | 32 | 27 | 30 |
| Valuation Updated every 24 hours for public companies | $2.59B | $156.84B | $109.62B | $633.69B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Himax Technologies NPS vs. Competitors
Compared to its competitors, Himax Technologies's NPS is rated right above Qualcomm.
| COMPANY | NPS Score | |
|---|---|---|
| Himax Technologies | 86 |
| Qualcomm | 32 |
| TSMC | 30 |
| Applied Materials | 27 |
 | MediaTek | 27 |
 | Marvell Semiconductor | 22 |
 | Microvision | -100 |
 | STMICROELECTRONICS TOURS SAS | -100 |
Himax Technologies Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Himax Technologies users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Himax Technologies Customer Loyalty vs. Competitors
Compared to its competitors, Himax Technologies's Customer Loyalty score is rated right above TSMC, and is preceded by STMICROELECTRONICS TOURS SAS.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Microvision | 100% |
| STMICROELECTRONICS TOURS SAS | 100% |
| Himax Technologies | 83% |
| TSMC | 82% |
| Qualcomm | 79% |
| Marvell Semiconductor | 79% |
| Applied Materials | 74% |
| MediaTek | 72% |
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Himax Technologies Product Quality
3.8/5
Himax Technologies has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
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Himax Technologies Product Information
Himax Technologies’s product quality score is a 3.8 out of 5 as rated by its users and customers.
- Website
- http://www.himax.com.tw
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Business Services
Government & Legal
Hardware and Devices
Himax Technologies Product Quality vs. Competitors
Compared to its competitors, Himax Technologies's Product Quality score is rated right above STMICROELECTRONICS TOURS SAS, and is preceded by Applied Materials.
| COMPANY | Product Quality Score | |
|---|---|---|
| Qualcomm | 4/5 |
| Microvision | 4/5 |
| TSMC | 3.9/5 |
| Marvell Semiconductor | 3.9/5 |
| MediaTek | 3.9/5 |
| Applied Materials | 3.8/5 |
| Himax Technologies | 3.8/5 |
| STMICROELECTRONICS TOURS SAS | 1.5/5 |
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Himax Technologies Pricing
Himax Technologies ROI & Value For Money
3.5/5
Himax Technologies has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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Himax Technologies Pricing vs. Competitors
Compared to its competitors, Himax Technologies's ROI score is rated right above Microvision, and is preceded by Applied Materials.
| COMPANY | Pricing Score | |
|---|---|---|
| TSMC | 4.1/5 |
| MediaTek | 4.1/5 |
| Qualcomm | 3.9/5 |
| Marvell Semiconductor | 3.8/5 |
| Applied Materials | 3.7/5 |
| Himax Technologies | 3.5/5 |
| Microvision | 2.5/5 |
| STMICROELECTRONICS TOURS SAS | 1.5/5 |
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Himax Technologies Customer Satisfaction (CSAT)
Himax Technologies Customer Satisfaction (CSAT) Score
100 / 100
Himax Technologies has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
40%
Satisfied
60%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Himax Technologies Customer Satisfaction vs. Competitors
Compared to its competitors, Himax Technologies's Customer Satisfaction score is rated right above TSMC.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Himax Technologies | 100% |
| TSMC | 79% |
| Qualcomm | 78% |
| Applied Materials | 75% |
| Marvell Semiconductor | 73% |
| MediaTek | 72% |
| Microvision | 0% |
| STMICROELECTRONICS TOURS SAS | 0% |
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Himax Technologies Customer Service
3.7/5
Himax Technologies has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Himax Technologies's Customer Service
Address
No.26, Zih Lian Road, District Heights, MD
Website
http://www.himax.com.tw
Phone Number
+886 6 505 0880
Himax Technologies Customer Service vs. Competitors
Compared to its competitors, Himax Technologies's Customer Service score is rated right above Applied Materials, and is preceded by Marvell Semiconductor.
| COMPANY | Customer Service Score | |
|---|---|---|
| MediaTek | 4.1/5 |
| TSMC | 4/5 |
| Qualcomm | 4/5 |
| Marvell Semiconductor | 4/5 |
| Himax Technologies | 3.7/5 |
| Applied Materials | 3.7/5 |
| Microvision | 2.5/5 |
| STMICROELECTRONICS TOURS SAS | 1.5/5 |
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Himax Technologies as an Employer
3.4/5
Himax Technologies has a 3.4/5 stars for its overall company culture rated by their employees
top
50%
Consumer vs. Employees
Himax Technologies scored a 86 for Net Promoter Score and a -20 for Employee Net Promoter Score. NPS gauges how likely a customer of Himax Technologies would recommend the brand to a friend. ENPS measures how likely Himax Technologies employees would recommend working at Himax Technologies to a friend.
Net Promoter Score
86
NPS Score
| 86% | Promoters |
|---|---|
| 14% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-20
eNPS Score
| 20% | Promoters |
|---|---|
| 40% | Passive |
| 40% | Detractors |
