43
NPS
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Huddle
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About Huddle's Brand
Share and view photos in your area anonymously! Among its major competitors, Huddle is ranked in 4th place for NPS while Kenesto Corp is 1st, and LiveRamp is 2nd.
Brand at a Glance
4.1/5
Product Quality
3.8/5
Pricing
5/5
Customer Service
Huddle Ranking
- #1 / 4 of its competitors
Huddle NPS
Huddle's Net Promoter Score (NPS) is a 43 with 60% Promoters, 23% Passives, and 17% Detractors. Net Promoter Score tracks whether Huddle's customers would recommend using the product based on a scale of -100 to 100.
Huddle Overall NPS
| 60% | Promoters |
|---|---|
| 23% | Passives |
| 17% | Detractors |
Huddle NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 44 | Aug 2020 | 44 |
How Other Brands Compare
Huddle is ranked first for NPS among its competitors. Atlassian and Dropbox come in second and third, with Sitetracker coming in at #4.
Huddle |  Atlassian |  Dropbox |  Sitetracker | |
| Global Ranking | #- | #204 | #314 | #994 |
| NPS | 43 | 35 | 21 | 16 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $55.32B | $7.41B | $150.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Huddle NPS by Usage
Huddle's NPS was rated the highest by customers who have used Huddle's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 58 | Less than 1 Year | 58 |
1 to 2 Years 37 | 1 to 2 Years | 37 |
Huddle NPS vs. Competitors
Compared to its competitors, Huddle's NPS is rated right above Workiva, and is preceded by Redbooth.
| COMPANY | NPS Score | |
|---|---|---|
 | Kenesto Corp | 100 |
 | LiveRamp | 43 |
 | Redbooth | 43 |
| Huddle | 43 |
 | Workiva | 38 |
| Atlassian | 35 |
| Dropbox | 21 |
| Sitetracker | 16 |
 | LiquidPlanner | 15 |
 | Choozle | 0 |
 | Mindjet | N/A |
Huddle Product Quality
4.1/5
Huddle has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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Huddle Product Information
Huddle serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, and Germany. Huddle supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Huddle’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Website
- http://www.huddle.com
- Company Size
- 1-10 Employees
Languages Supported
English
French
German
Portuguese
Spanish
Italian
Russian
Product Type
Proposal Management Software
Document Management Software
Project Collaboration Software
Productivity Software
Web Collaboration Software
Portal Software
Enterprise Social Networking Software
Board Management Software
Customer Engagement Software
File Sharing Software
Virtual Data Room Software
Huddle Product Quality vs. Competitors
Compared to its competitors, Huddle's Product Quality score is rated right above Atlassian, and is preceded by Redbooth.
| COMPANY | Product Quality Score | |
|---|---|---|
| Kenesto Corp | 5/5 |
| LiveRamp | 4.3/5 |
| LiquidPlanner | 4.3/5 |
| Workiva | 4.2/5 |
| Redbooth | 4.2/5 |
| Huddle | 4.1/5 |
| Atlassian | 3.9/5 |
| Sitetracker | 3.8/5 |
| Dropbox | 3.8/5 |
| Choozle | 3.7/5 |
| Mindjet | N/A |
Unlock Huddle Product Quality vs. Competitors Data
VS
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Huddle Pricing
Huddle ROI & Value For Money
3.8/5
Huddle has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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Huddle Pricing Plans
Huddle has a pricing structure that accommodates small, medium, and large businesses. Starting from $10/month, Huddle uses a subscription model and offers the following: Contact Huddle for detailed pricing information..
Who Uses Huddle?
Small Businesses
Medium Businesses
Large Enterprises
Huddle Pricing vs. Competitors
Compared to its competitors, Huddle's ROI score is rated right above Dropbox, and is preceded by Atlassian.
| COMPANY | Pricing Score | |
|---|---|---|
| Kenesto Corp | 5/5 |
| Choozle | 5/5 |
| Redbooth | 4.3/5 |
| Workiva | 4.1/5 |
| LiveRamp | 4/5 |
| Atlassian | 3.9/5 |
| Huddle | 3.8/5 |
| Dropbox | 3.8/5 |
| LiquidPlanner | 3.8/5 |
| Sitetracker | 3.5/5 |
| Mindjet | N/A |
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Huddle Customer Service
5/5
Huddle has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Huddle's Customer Service
Address
London United Kingdom
Website
http://www.huddle.com
Huddle Customer Service vs. Competitors
Compared to its competitors, Huddle's Customer Service score is rated right above Choozle.
| COMPANY | Customer Service Score | |
|---|---|---|
| Huddle | 5/5 |
| Choozle | 5/5 |
| Workiva | 4.1/5 |
| Atlassian | 4/5 |
| Kenesto Corp | 3.7/5 |
| Redbooth | 3.7/5 |
| LiquidPlanner | 3.7/5 |
| Sitetracker | 3.6/5 |
| Dropbox | 3.6/5 |
| LiveRamp | 3.1/5 |
| Mindjet | N/A |
Unlock Huddle Customer Service vs. Competitors Data
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Consumer vs. Employees
Huddle scored a 43 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Huddle would recommend the brand to a friend. ENPS measures how likely Huddle employees would recommend working at Huddle to a friend.
Net Promoter Score
43
NPS Score
| 60% | Promoters |
|---|---|
| 23% | Passive |
| 17% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
