-100
NPS
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Newchip
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About Newchip's Brand
The Newchip Accelerator Program was developed to operate like an Executive MBA program, running after work hours each week, and with all of the assignments designed to be done at your own pace. Traditional classroom-style accelerator programs spend virtually no time teaching founders how to quickly and effectively raise capital. The average fundraising round for startups takes 12 months or more, with only 4% of companies being successful. The Newchip Accelerator, on average, cuts fundraising time in half and 70% of our graduates are able to successfully raise capital. Among its major competitors, Newchip is ranked in 9th place for NPS while WP Engine is 1st, and Amazon is 2nd.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Newchip Ranking
- #4 / 4 of its competitors
Newchip NPS
Newchip's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Newchip's customers would recommend using the product based on a scale of -100 to 100.
Newchip Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Newchip NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2023 -100 | Dec 2023 | -100 |
How Other Brands Compare
Newchip is ranked #4 for NPS among its competitors. WP Engine and Amazon come in first and second, with Google coming in at third.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Newchip Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Newchip users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Newchip Customer Loyalty vs. Competitors
Compared to its competitors, Newchip's Customer Loyalty score is rated right above inKind, and is preceded by ClearDATA.
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Newchip Product Quality
1.5/5
Newchip has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Newchip Product Information
Newchip’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- https://launch.newchip.com/
- Company Size
- 51-200 Employees
Industry
Venture Capital and Private Equity
Newchip Product Quality vs. Competitors
Compared to its competitors, Newchip's Product Quality score is rated right above inKind, and is preceded by ClearDATA.
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Newchip Pricing
Newchip ROI & Value For Money
1.5/5
Newchip has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Newchip Pricing vs. Competitors
Compared to its competitors, Newchip's ROI score is rated right above inKind, and is preceded by Capital Factory.
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Newchip Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Newchip Customer Satisfaction vs. Competitors
Compared to its competitors, Newchip's Customer Satisfaction score is rated right above inKind, and is preceded by ClearDATA.
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Newchip Customer Service
1.5/5
Newchip has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Newchip's Customer Service
Address
979 Springdale Rd Suite #123, Austin, TX 78702
Website
https://launch.newchip.com/
Newchip's Social Links
Newchip Customer Service vs. Competitors
Compared to its competitors, Newchip's Customer Service score is rated right above inKind, and is preceded by ClearDATA.
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