100
NPS
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Paysa
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About Paysa's Brand
Paysa is the world's first platform to empower individuals to maximize their salary across the span of their career. Among its major competitors, Paysa is ranked in 2nd place for NPS while Recruiter.com is 1st, and PayScale is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Paysa Ranking
- #1 / 4 of its competitors
Paysa NPS
Paysa's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Paysa's customers would recommend using the product based on a scale of -100 to 100.
Paysa Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Paysa NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 100 | Sep 2022 | 100 |
How Other Brands Compare
Paysa is ranked first for NPS among its competitors. Stripe and PayPal come in second and third, with Indeed.com coming in at #4.
Paysa |  PayPal |  Stripe |  Indeed.com | |
| Global Ranking | #- | #109 | #133 | #253 |
| NPS | 100 | 9 | 26 | 3 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | - | $336.03B | $35.00B | $86.63B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Paysa NPS vs. Competitors
Compared to its competitors, Paysa's NPS is rated right above PayScale, and is preceded by Recruiter.com.
| COMPANY | NPS Score | |
|---|---|---|
 | Recruiter.com | 100 |
| Paysa | 100 |
 | PayScale | 48 |
| Stripe | 26 |
| PayPal | 9 |
| Indeed.com | 3 |
 | Glassdoor | -4 |
 | LevelUp | -43 |
 | Dwolla | -100 |
Paysa Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Paysa users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Paysa Customer Loyalty vs. Competitors
Compared to its competitors, Paysa's Customer Loyalty score is rated right above PayScale, and is preceded by Recruiter.com.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Recruiter.com | 100% |
| Paysa | 100% |
| PayScale | 81% |
| PayPal | 79% |
| Indeed.com | 78% |
| Stripe | 77% |
| Glassdoor | 72% |
| LevelUp | 72% |
| Dwolla | N/A |
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Paysa Product Quality
5/5
Paysa has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Paysa Product Information
Paysa’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.payza.com/
- Company Size
- 1-10 Employees
Industry
Tech
AI, Big Data and Analytics
Business Services
Consumer Services
SaaS
Paysa Product Quality vs. Competitors
Compared to its competitors, Paysa's Product Quality score is rated right above PayScale, and is preceded by Recruiter.com.
| COMPANY | Product Quality Score | |
|---|---|---|
| Recruiter.com | 5/5 |
| Paysa | 5/5 |
| PayScale | 4.2/5 |
| Stripe | 3.8/5 |
| PayPal | 3.5/5 |
| Glassdoor | 3.4/5 |
| Indeed.com | 3.3/5 |
| LevelUp | 2.5/5 |
| Dwolla | N/A |
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Paysa Pricing
Paysa ROI & Value For Money
5/5
Paysa has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Paysa Pricing vs. Competitors
Compared to its competitors, Paysa's ROI score is rated right above Recruiter.com.
| COMPANY | Pricing Score | |
|---|---|---|
| Paysa | 5/5 |
| Recruiter.com | 4.5/5 |
| PayScale | 4.1/5 |
| Stripe | 3.7/5 |
| PayPal | 3.4/5 |
| Indeed.com | 3.2/5 |
| Glassdoor | 3.1/5 |
| LevelUp | 2.6/5 |
| Dwolla | N/A |
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Paysa Customer Satisfaction (CSAT)
Paysa Customer Satisfaction (CSAT) Score
100 / 100
Paysa has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Paysa Customer Satisfaction vs. Competitors
Compared to its competitors, Paysa's Customer Satisfaction score is rated right above Stripe, and is preceded by Recruiter.com.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Recruiter.com | 100% |
| Paysa | 100% |
| Stripe | 68% |
| PayScale | 64% |
| PayPal | 64% |
| Glassdoor | 59% |
| Indeed.com | 58% |
| LevelUp | 0% |
| Dwolla | 0% |
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Paysa Customer Service
5/5
Paysa has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Paysa's Customer Service
Address
550 Hamilton Ave #226, Palo Alto, CA 94301 Canada
Website
https://www.payza.com/
Paysa Customer Service vs. Competitors
Compared to its competitors, Paysa's Customer Service score is rated right above PayScale, and is preceded by Recruiter.com.
| COMPANY | Customer Service Score | |
|---|---|---|
| Recruiter.com | 5/5 |
| Paysa | 5/5 |
| PayScale | 4.1/5 |
| Stripe | 3.6/5 |
| PayPal | 3.3/5 |
| Indeed.com | 3.1/5 |
| Glassdoor | 3.1/5 |
| LevelUp | 2.6/5 |
| Dwolla | N/A |
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