100
NPS
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Radiance Technologies
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About Radiance Technologies' Brand
Radiance provides systems engineering, technology and prototype development, production, and fielding for the DoD, armed services, and other Government organizations. Among its major competitors, Radiance Technologies is ranked in 2nd place for NPS while Torch Technologies is 1st, and Parsons Corporation is 3rd.
Brand at a Glance
100%
Customer Loyalty
3.2/5
Product Quality
4.2/5
Pricing
4.5/5
Customer Service
Radiance Technologies Ranking
- #1 / 4 of its competitors
Radiance Technologies NPS
Radiance Technologies's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Radiance Technologies's customers would recommend using the product based on a scale of -100 to 100.
Radiance Technologies Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Radiance Technologies NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2020 100 | Oct 2020 | 100 |
Feb 2021 100 | Feb 2021 | 100 |
How Other Brands Compare
Radiance Technologies is ranked first for NPS among its competitors. Parsons Corporation and SAIC come in second and third, with Leidos coming in at #4.
Radiance Technologies |  SAIC |  Leidos |  Parsons Corporation | |
| Global Ranking | #- | #666 | #- | #- |
| NPS | 100 | 31 | 11 | 51 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $4.85B | $13.70B | $4.14B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Radiance Technologies NPS vs. Competitors
Compared to its competitors, Radiance Technologies's NPS is rated right above Parsons Corporation, and is preceded by Torch Technologies.
| COMPANY | NPS Score | |
|---|---|---|
 | Torch Technologies | 100 |
| Radiance Technologies | 100 |
| Parsons Corporation | 51 |
 | Dynetics | 34 |
| SAIC | 31 |
| Leidos | 11 |
 | Modern Technolgy Solutions, Inc (MTSI) | N/A |
| COLSA | N/A |
 | Riverside Research | -51 |
Radiance Technologies Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Radiance Technologies users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Radiance Technologies Customer Loyalty vs. Competitors
Compared to its competitors, Radiance Technologies's Customer Loyalty score is rated right above Dynetics.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Radiance Technologies | 100% |
| Dynetics | 100% |
| Parsons Corporation | 85% |
| Torch Technologies | 83% |
| Leidos | 78% |
| SAIC | 72% |
| Riverside Research | 53% |
| Modern Technolgy Solutions, Inc (MTSI) | N/A |
| COLSA | N/A |
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Radiance Technologies Product Quality
3.2/5
Radiance Technologies has an overall Product Quality score of 3.2 out of 5 stars rated by its users and customers.
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Radiance Technologies Product Information
Radiance Technologies’s product quality score is a 3.2 out of 5 as rated by its users and customers.
- Company Size
- 501-1,000 Employees
Industry
Military and Defense
Radiance Technologies Product Quality vs. Competitors
Compared to its competitors, Radiance Technologies's Product Quality score is rated right above Dynetics, and is preceded by Leidos.
| COMPANY | Product Quality Score | |
|---|---|---|
| SAIC | 4.2/5 |
| Torch Technologies | 4.1/5 |
| Parsons Corporation | 4/5 |
| Leidos | 3.6/5 |
| Radiance Technologies | 3.2/5 |
| Dynetics | 3.2/5 |
| Riverside Research | 1.8/5 |
| Modern Technolgy Solutions, Inc (MTSI) | N/A |
| COLSA | N/A |
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Radiance Technologies Pricing
Radiance Technologies ROI & Value For Money
4.2/5
Radiance Technologies has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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Radiance Technologies Pricing vs. Competitors
Compared to its competitors, Radiance Technologies's ROI score is rated right above Torch Technologies.
| COMPANY | Pricing Score | |
|---|---|---|
| Radiance Technologies | 4.2/5 |
| Torch Technologies | 4.1/5 |
| SAIC | 3.9/5 |
| Parsons Corporation | 3.8/5 |
| Leidos | 3.5/5 |
| Dynetics | 2.5/5 |
| Riverside Research | 2.3/5 |
| Modern Technolgy Solutions, Inc (MTSI) | N/A |
| COLSA | N/A |
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Radiance Technologies Customer Service
4.5/5
Radiance Technologies has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
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About Radiance Technologies's Customer Service
Address
310 Bob Heath Dr, Huntsville, AL 35806
Website
https://www.radiancetech.com/
Radiance Technologies's Social Links
Radiance Technologies Customer Service vs. Competitors
Compared to its competitors, Radiance Technologies's Customer Service score is rated right above Torch Technologies.
| COMPANY | Customer Service Score | |
|---|---|---|
| Radiance Technologies | 4.5/5 |
| Torch Technologies | 4.1/5 |
| SAIC | 4.1/5 |
| Parsons Corporation | 3.9/5 |
| Leidos | 3.6/5 |
| Riverside Research | 2.5/5 |
| Dynetics | 2.5/5 |
| Modern Technolgy Solutions, Inc (MTSI) | N/A |
| COLSA | N/A |
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Radiance Technologies as an Employer
4.7/5
Radiance Technologies has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
CEO of Radiance Technologies
In the Top 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Radiance Technologies scored a 100 for Net Promoter Score and a 63 for Employee Net Promoter Score. NPS gauges how likely a customer of Radiance Technologies would recommend the brand to a friend. ENPS measures how likely Radiance Technologies employees would recommend working at Radiance Technologies to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
63
eNPS Score
| 71% | Promoters |
|---|---|
| 21% | Passive |
| 8% | Detractors |
