-25
NPS
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Rexnord Corporation
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About Rexnord Corporation's Brand
Rexnord is a leading worldwide industrial company comprised of two strategic platforms: Process & Motion Control and Water Management. Among its major competitors, Rexnord Corporation is ranked in 8th place for NPS while Bosch Rexroth is 1st, and Motion Industries is 2nd.Their current market cap is $4.00B
Brand at a Glance
58%
Customer Loyalty
2.8/5
Product Quality
2.7/5
Pricing
2.3/5
Customer Service
Rexnord Corporation Ranking
- #4 / 4 of its competitors
Rexnord Corporation NPS
Rexnord Corporation's Net Promoter Score (NPS) is a -25 with 31% Promoters, 13% Passives, and 56% Detractors. Net Promoter Score tracks whether Rexnord Corporation's customers would recommend using the product based on a scale of -100 to 100.
Rexnord Corporation Overall NPS
| 31% | Promoters |
|---|---|
| 13% | Passives |
| 56% | Detractors |
Rexnord Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2021 0 | Jun 2021 | 0 |
Aug 2021 25 | Aug 2021 | 25 |
Sep 2021 -17 | Sep 2021 | -17 |
Apr 2022 13 | Apr 2022 | 13 |
Jul 2022 22 | Jul 2022 | 22 |
Sep 2022 10 | Sep 2022 | 10 |
Feb 2023 0 | Feb 2023 | 0 |
Oct 2023 -9 | Oct 2023 | -9 |
Nov 2023 -16 | Nov 2023 | -16 |
Apr 2024 -22 | Apr 2024 | -22 |
Jul 2024 -27 | Jul 2024 | -27 |
Mar 2025 -25 | Mar 2025 | -25 |
How Other Brands Compare
Rexnord Corporation is ranked #4 for NPS among its competitors. Motion Industries and Eaton come in first and second, with Honeywell coming in at third. Among those competitors, it is the lowest valued company behind Honeywell.
Rexnord Corporation |  Honeywell |  Eaton |  Motion Industries | |
| Global Ranking | #- | #179 | #960 | #- |
| NPS | -25 | 9 | 27 | 31 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | $4.00B | $141.58B | $50.94B | $22.84B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Rexnord Corporation NPS by Gender
Rexnord Corporation's NPS was rated -72 by Male customers on Comparably.
Male
-72
Rexnord Corporation's NPS was rated -72 by Male customers on Comparably.
14%
Promoters
0%
Passives
86%
Detractors
Female
N/A
Rexnord Corporation's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Rexnord Corporation NPS by Ethnicity
Rexnord Corporation's NPS was rated -100 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -100 | Caucasian | -100 |
Rexnord Corporation NPS by Age
Rexnord Corporation's NPS was rated -100 points by customers ages 51-55 on Comparably.
Rexnord Corporation NPS by Usage
Rexnord Corporation's NPS was rated the highest by customers who have used Rexnord Corporation's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years -100 | 2 to 5 Years | -100 |
Over 10 Years -50 | Over 10 Years | -50 |
Rexnord Corporation NPS vs. Competitors
Compared to its competitors, Rexnord Corporation's NPS is rated right below Renold.
| COMPANY | NPS Score | |
|---|---|---|
 | Bosch Rexroth | 43 |
| Motion Industries | 31 |
| Eaton | 27 |
 | ITT Corporation | 25 |
 | Skf | 21 |
| Honeywell | 9 |
 | Timken Company | 0 |
 | Renold | N/A |
| Rexnord Corporation | -25 |
Rexnord Corporation Customer Loyalty
58%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
58% of Rexnord Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Rexnord Corporation Customer Loyalty Score by Gender
Rexnord Corporation's Customer Loyalty score was rated 61 by Male customers on Comparably.
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Male
61%
Yes
Female
N/A
Yes
Rexnord Corporation Customer Loyalty Score by Ethnicity
Rexnord Corporation's Customer Loyalty score was rated 40% by Caucasian customers on Comparably.
% who answered "Yes"
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40
out of 100
Caucasian
Rexnord Corporation Customer Loyalty Score by Age
Rexnord Corporation's Customer Loyalty score was rated 55% by customers ages 51-55 on Comparably.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
51-55 55% | 51-55 | 55% |
Rexnord Corporation Customer Loyalty Score by Usage
Rexnord Corporation's Customer Loyalty score was rated the highest by customers who have used Rexnord Corporation's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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Rexnord Corporation Customer Loyalty Score by Industry
Rexnord Corporation's Customer Loyalty score was rated 70% by Manufacturing and Machinery industry customers.
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Rexnord Corporation Customer Loyalty vs. Competitors
Compared to its competitors, Rexnord Corporation's Customer Loyalty score is rated right above Renold, and is preceded by Timken Company .
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Eaton | 86% |
| Motion Industries | 84% |
| Bosch Rexroth | 79% |
| ITT Corporation | 77% |
| Skf | 77% |
| Honeywell | 73% |
| Timken Company | 66% |
| Rexnord Corporation | 58% |
| Renold | N/A |
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Rexnord Corporation Product Quality
2.8/5
Rexnord Corporation has an overall Product Quality score of 2.8 out of 5 stars rated by its users and customers.
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Rexnord Corporation Product Information
Rexnord Corporation’s product quality score is a 2.8 out of 5 as rated by its users and customers. Reviewers from the Manufacturing and Machinery industry rated Rexnord Corporation's product the highest.
- Company Size
- 10,000+ Employees
Industry
Tech
Manufacturing
Quick Insights into Rexnord Corporation Product Quality
Rexnord Corporation's Product Quality score was rated highest by customers from the Manufacturing and Machinery industry, and rated lowest by customers who have used Rexnord Corporation's products/services for Over 10 Years.
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Ranked Rexnord Corporation Product Quality the Highest
Ranked Rexnord Corporation Product Quality the Lowest
Rexnord Corporation Product Quality Score by Gender
Rexnord Corporation's Product Quality score was rated 2.8 by Male customers on Comparably.
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Male
2.8/5
Female
N/A
Rexnord Corporation Product Quality Score by Ethnicity
Rexnord Corporation's Product Quality score was rated 2.8 stars by Caucasian customers on Comparably.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.8 | Caucasian | 2.8 |
Rexnord Corporation Product Quality Score by Age
Rexnord Corporation's Product Quality score was rated 2.1 stars by customers ages 51-55 on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
51-55 2.1 | 51-55 | 2.1 |
Rexnord Corporation Product Quality Score by Usage
Rexnord Corporation's Product Quality score was rated the highest by customers who have used Rexnord Corporation's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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Rexnord Corporation Product Quality Score by Industry
Rexnord Corporation's Product Quality score was rated 3.1 stars by Manufacturing and Machinery industry customers.
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Rexnord Corporation Product Quality vs. Competitors
Compared to its competitors, Rexnord Corporation's Product Quality score is rated right above Renold, and is preceded by Timken Company .
| COMPANY | Product Quality Score | |
|---|---|---|
| Eaton | 4.1/5 |
| Bosch Rexroth | 4/5 |
| Skf | 4/5 |
| Motion Industries | 3.8/5 |
| ITT Corporation | 3.7/5 |
| Honeywell | 3.6/5 |
| Timken Company | 3/5 |
| Rexnord Corporation | 2.8/5 |
| Renold | N/A |
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Rexnord Corporation Pricing
Rexnord Corporation ROI & Value For Money
2.7/5
Rexnord Corporation has a value for money and ROI score of 2.7 out of 5 stars rated by its users and customers.
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Rexnord Corporation Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Manufacturing and Machinery industry.
Quick Insights into Rexnord Corporation ROI
Rexnord Corporation's ROI score was rated highest by customers ages 51-55, and rated lowest by customers who have used Rexnord Corporation's products/services for Over 10 Years.
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Ranked Rexnord Corporation ROI the Highest
Ranked Rexnord Corporation ROI the Lowest
Rexnord Corporation ROI Score by Gender
Rexnord Corporation's ROI score was rated 2.2 by Male customers on Comparably.
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Male
2.2/5
Female
N/A
Rexnord Corporation ROI Score by Ethnicity
Rexnord Corporation's ROI score was rated 1.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Rexnord Corporation.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Rexnord Corporation ROI Score by Age
Rexnord Corporation's ROI score was rated 2.7 stars by customers ages 51-55 on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
51-55 2.7 | 51-55 | 2.7 |
Rexnord Corporation ROI Score by Usage
Rexnord Corporation's ROI score was rated the highest by customers who have used Rexnord Corporation's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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Rexnord Corporation ROI Score by Industry
Rexnord Corporation's ROI score was rated 1.8 stars by Manufacturing and Machinery industry customers.
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Rexnord Corporation Pricing vs. Competitors
Compared to its competitors, Rexnord Corporation's ROI score is rated right above Renold, and is preceded by Timken Company .
| COMPANY | Pricing Score | |
|---|---|---|
| Bosch Rexroth | 3.9/5 |
| Eaton | 3.9/5 |
| Skf | 3.8/5 |
| ITT Corporation | 3.8/5 |
| Motion Industries | 3.6/5 |
| Honeywell | 3.5/5 |
| Timken Company | 3.5/5 |
| Rexnord Corporation | 2.7/5 |
| Renold | N/A |
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Rexnord Corporation Customer Satisfaction (CSAT)
Rexnord Corporation Customer Satisfaction (CSAT) Score
25 / 100
Rexnord Corporation has an overall Customer Satisfaction score of 25 rated by its users and customers.
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Very Satisfied
13%
Satisfied
12%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
50%
Very Dissatisfied
25%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Rexnord Corporation Customer Satisfaction
Rexnord Corporation's Customer Satisfaction score was rated highest by customers who have used Rexnord Corporation's products/services for Over 10 Years.
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Ranked Rexnord Corporation Customer Satisfaction the Highest
Rexnord Corporation Customer Satisfaction Score by Gender
Rexnord Corporation's Customer Satisfaction score was rated 20 by Male customers on Comparably.
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20 / 100
MaleVery Satisfied | 20% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 40% | |
Very Dissatisfied | 40% |
Rexnord Corporation Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Rexnord Corporation's Customer Satisfaction (CSAT) score was rated 0% according to Caucasian users and customers.
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0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
67%
Rexnord Corporation Customer Satisfaction Score by Age
Rexnord Corporation's Customer Satisfaction score was rated 0 points by customers ages 51-55 on Comparably.
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0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 51-55 | 0% |
Rexnord Corporation Customer Satisfaction Score by Usage
Rexnord Corporation's Customer Satisfaction score was rated 25 points by customers who have used Rexnord Corporation's products/services for Over 10 Years.
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Rexnord Corporation Customer Satisfaction vs. Competitors
Compared to its competitors, Rexnord Corporation's Customer Satisfaction score is rated right above Renold, and is preceded by Timken Company .
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Bosch Rexroth | 82% |
| ITT Corporation | 77% |
| Eaton | 76% |
| Motion Industries | 70% |
| Skf | 70% |
| Honeywell | 65% |
| Timken Company | 38% |
| Rexnord Corporation | 25% |
| Renold | 0% |
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Rexnord Corporation Customer Service
2.3/5
Rexnord Corporation has an overall Customer Service score of 2.3 out of 5 stars rated by its users and customers.
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About Rexnord Corporation's Customer Service
Address
4701 West Greenfield Avenue, Milwaukee, WI
Website
http://www.rexnord.com/pages/home.aspx
Phone Number
+1 414-643-3000
Quick Insights into Rexnord Corporation Customer Service
Rexnord Corporation's Customer Service score was rated highest by customers who have used Rexnord Corporation's products/services for 2 to 5 Years, and rated lowest by customers who have used Rexnord Corporation's products/services for Over 10 Years.
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Ranked Rexnord Corporation Customer Service the Highest
Ranked Rexnord Corporation Customer Service the Lowest
Rexnord Corporation Customer Service Score by Gender
Rexnord Corporation's Customer Service score was rated 1.5 by Male customers on Comparably.
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Male
1.5/5
Female
N/A
Rexnord Corporation Customer Service Score by Ethnicity
Rexnord Corporation's Customer Service score was rated 1.5 stars by Caucasian customers on Comparably.
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0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Rexnord Corporation Customer Service Score by Age
Rexnord Corporation's Customer Service score was rated 1.6 stars by customers ages 51-55 on Comparably.
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0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
51-55 1.6 | 51-55 | 1.6 |
Rexnord Corporation Customer Service Score by Usage
Rexnord Corporation's Customer Service score was rated the highest by customers who have used Rexnord Corporation's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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Rexnord Corporation Customer Service Score by Industry
Rexnord Corporation's Customer Service score was rated 1.5 stars by Manufacturing and Machinery industry customers.
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Rexnord Corporation Customer Service vs. Competitors
Compared to its competitors, Rexnord Corporation's Customer Service score is rated right above Renold, and is preceded by Timken Company .
| COMPANY | Customer Service Score | |
|---|---|---|
| Eaton | 3.9/5 |
| Bosch Rexroth | 3.9/5 |
| ITT Corporation | 3.8/5 |
| Skf | 3.8/5 |
| Motion Industries | 3.6/5 |
| Honeywell | 3.5/5 |
| Timken Company | 3.5/5 |
| Rexnord Corporation | 2.3/5 |
| Renold | N/A |
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Rexnord Corporation as an Employer
2.2/5
Rexnord Corporation has a 2.2/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Rexnord Corporation scored a -25 for Net Promoter Score and a -45 for Employee Net Promoter Score. NPS gauges how likely a customer of Rexnord Corporation would recommend the brand to a friend. ENPS measures how likely Rexnord Corporation employees would recommend working at Rexnord Corporation to a friend.
Net Promoter Score
-25
NPS Score
| 31% | Promoters |
|---|---|
| 13% | Passive |
| 56% | Detractors |
Employee Net Promoter Score
-45
eNPS Score
| 23% | Promoters |
|---|---|
| 9% | Passive |
| 68% | Detractors |
