10
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Stack Overflow
Marketing or Exec? Claim Your Free Account
About Stack Overflow's Brand
Stack Overflow helps developers and technologists write the script of the future. Over 100 million people visit Stack Overflow every month, making it one of the 50 most popular websites in the world. Our asynchronous knowledge management and collaboration offering, Stack Overflow for Teams, is transforming how people work. Among its major competitors, Stack Overflow is ranked in 6th place for NPS while Codility is 1st, and GitHub is 2nd. Overall, Stack Overflow has a neutral social sentiment, when analyzing social media channels and online mentions.
Brand at a Glance
85%
Customer Loyalty
3.5/5
Product Quality
3.3/5
Pricing
3.6/5
Customer Service
Stack Overflow Ranking
- #3 / 4 of its competitors
Stack Overflow NPS
Stack Overflow's Net Promoter Score (NPS) is a 10 with 49% Promoters, 12% Passives, and 39% Detractors. Net Promoter Score tracks whether Stack Overflow's customers would recommend using the product based on a scale of -100 to 100.
Stack Overflow Overall NPS
| 49% | Promoters |
|---|---|
| 12% | Passives |
| 39% | Detractors |
Stack Overflow NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2023 13 | Jun 2023 | 13 |
Jul 2023 11 | Jul 2023 | 11 |
Sep 2023 12 | Sep 2023 | 12 |
Nov 2023 12 | Nov 2023 | 12 |
Mar 2024 13 | Mar 2024 | 13 |
Jul 2024 14 | Jul 2024 | 14 |
Oct 2024 11 | Oct 2024 | 11 |
Nov 2024 13 | Nov 2024 | 13 |
Dec 2024 13 | Dec 2024 | 13 |
Jan 2025 11 | Jan 2025 | 11 |
Mar 2025 8 | Mar 2025 | 8 |
Apr 2025 10 | Apr 2025 | 10 |
How Other Brands Compare
Stack Overflow is ranked third for NPS among its competitors. GitHub and LinkedIn come in first and second, with reddit coming in at #4.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Stack Overflow NPS by Gender
Female customers rated Stack Overflow's NPS 44 points higher than Male customers.
Male
-10
Stack Overflow's NPS was rated -10 by Male customers on Comparably.
40%
Promoters
10%
Passives
50%
Detractors
Female
34
Stack Overflow's NPS was rated 34 by Female customers on Comparably.
56%
Promoters
22%
Passives
22%
Detractors
Stack Overflow NPS by Ethnicity
Stack Overflow's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Asian or Pacific Islander customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 25 | Caucasian | 25 |
Hispanic or Latino 34 | Hispanic or Latino | 34 |
African American/Black -25 | African American/Black | -25 |
Asian or Pacific Islander -28 | Asian or Pacific Islander | -28 |
Other 0 | Other | 0 |
Stack Overflow NPS by Age
Stack Overflow's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.
Stack Overflow NPS by Usage
Stack Overflow's NPS was rated the highest by customers who have used Stack Overflow's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 28 | Less than 1 Year | 28 |
1 to 2 Years 28 | 1 to 2 Years | 28 |
2 to 5 Years 0 | 2 to 5 Years | 0 |
5 to 10 Years 0 | 5 to 10 Years | 0 |
Over 10 Years -40 | Over 10 Years | -40 |
Stack Overflow NPS vs. Competitors
Compared to its competitors, Stack Overflow's NPS is rated right above reddit, and is preceded by HackerRank.
| COMPANY | NPS Score | |
|---|---|---|
 | Codility | 66 |
 | GitHub | 50 |
 | Udemy | 42 |
 | 33 | |
 | HackerRank | 18 |
| Stack Overflow | 10 |
 | 6 | |
 | Quora | -14 |
Stack Overflow Customer Reviews
Out of the 2 Stack Overflow customer reviews 2 were positive and 0 were constructive. Stack Overflow customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Stack Overflow Customer Loyalty
85%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
85% of Stack Overflow users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Stack Overflow Customer Loyalty Score by Gender
Male customers rated Stack Overflow's Customer Loyalty score 1% higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Stack Overflow.
Male
91%
Yes
Female
90%
Yes
Stack Overflow Customer Loyalty Score by Ethnicity
Stack Overflow's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Stack Overflow.
100
out of 100
Caucasian
100
out of 100
Hispanic or Latino
78
out of 100
African American/Black
100
out of 100
Asian or Pacific Islander
85
out of 100
Other
Stack Overflow Customer Loyalty Score by Age
Stack Overflow's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 41-45.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Stack Overflow.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 85% | 18-25 | 85% |
26-30 91% | 26-30 | 91% |
31-35 100% | 31-35 | 100% |
36-40 100% | 36-40 | 100% |
41-45 70% | 41-45 | 70% |
Stack Overflow Customer Loyalty Score by Usage
Stack Overflow's Customer Loyalty score was rated the highest by customers who have used Stack Overflow's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Stack Overflow Customer Loyalty Score by Industry
Stack Overflow's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Stack Overflow Customer Loyalty vs. Competitors
Compared to its competitors, Stack Overflow's Customer Loyalty score is rated right above GitHub, and is preceded by LinkedIn.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| 85% | |
| Stack Overflow | 85% |
| GitHub | 83% |
| Udemy | 81% |
| 75% | |
| Quora | 72% |
| HackerRank | 68% |
| Codility | 55% |
Unlock Stack Overflow Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Stack Overflow Customer Loyalty vs. Competitors data and gain insights into your customers today.
Stack Overflow Product Quality
3.5/5
Stack Overflow has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Stack Overflow's overall Product Quality score rated by its users and customers.
Stack Overflow Product Information
Stack Overflow’s product quality score is a 3.5 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated Stack Overflow's product the highest. Reviewers from the Aerospace and Aviation industry rated Stack Overflow the lowest at 3.
- Company Size
- 201-500 Employees
Industry
Tech
AdTech
Productivity
SaaS
Quick Insights into Stack Overflow Product Quality
Stack Overflow's Product Quality score was rated highest by customers ages 31-35, and rated lowest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Stack Overflow's Product Quality.
Ranked Stack Overflow Product Quality the Highest
Ranked Stack Overflow Product Quality the Lowest
Stack Overflow Product Quality Score by Gender
Female customers rated Stack Overflow's Product Quality score 0.2 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Stack Overflow.
Male
3.4/5
Female
3.6/5
Stack Overflow Product Quality Score by Ethnicity
Stack Overflow's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Stack Overflow.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.6 | Caucasian | 2.6 |
Hispanic or Latino 4.3 | Hispanic or Latino | 4.3 |
African American/Black 3.1 | African American/Black | 3.1 |
Asian or Pacific Islander 3.7 | Asian or Pacific Islander | 3.7 |
Other 3.1 | Other | 3.1 |
Stack Overflow Product Quality Score by Age
Stack Overflow's Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Stack Overflow.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.8 | 18-25 | 3.8 |
26-30 3.3 | 26-30 | 3.3 |
31-35 4.5 | 31-35 | 4.5 |
36-40 3 | 36-40 | 3 |
41-45 3.5 | 41-45 | 3.5 |
Stack Overflow Product Quality Score by Usage
Stack Overflow's Product Quality score was rated the highest by customers who have used Stack Overflow's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Stack Overflow Product Quality Score by Industry
Stack Overflow's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Stack Overflow Product Quality vs. Competitors
Compared to its competitors, Stack Overflow's Product Quality score is rated right above Quora, and is preceded by reddit.
| COMPANY | Product Quality Score | |
|---|---|---|
| GitHub | 4.3/5 |
| Udemy | 4.1/5 |
| Codility | 4.1/5 |
| 4/5 | |
| HackerRank | 3.7/5 |
| 3.5/5 | |
| Stack Overflow | 3.5/5 |
| Quora | 3.3/5 |
Unlock Stack Overflow Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Stack Overflow Product Quality vs. Competitors data and gain insights into your customers today.
Stack Overflow Pricing
Stack Overflow ROI & Value For Money
3.3/5
Stack Overflow has a value for money and ROI score of 3.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Stack Overflow's overall ROI score rated by its users and customers.
Stack Overflow Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry. The users from the Aerospace and Aviation industry think that they had the lowest ROI from Stack Overflow.
Quick Insights into Stack Overflow ROI
Stack Overflow's ROI score was rated highest by Caucasian customers, and rated lowest by African American/Black customers.
Sign Up to unlock insights into how customers have ranked Stack Overflow's ROI score.
Ranked Stack Overflow ROI the Highest
Ranked Stack Overflow ROI the Lowest
Stack Overflow ROI Score by Gender
Female customers rated Stack Overflow's ROI score 1.1 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Stack Overflow.
Male
3.3/5
Female
4.4/5
Stack Overflow ROI Score by Ethnicity
Stack Overflow's ROI score was rated the highest by Caucasian customers, and the lowest by African American/Black customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Stack Overflow.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.7 | Caucasian | 4.7 |
Hispanic or Latino 4.3 | Hispanic or Latino | 4.3 |
African American/Black 2.4 | African American/Black | 2.4 |
Asian or Pacific Islander 4 | Asian or Pacific Islander | 4 |
Other 2.8 | Other | 2.8 |
Stack Overflow ROI Score by Age
Stack Overflow's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Stack Overflow.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4.3 | 18-25 | 4.3 |
26-30 2.7 | 26-30 | 2.7 |
31-35 4.1 | 31-35 | 4.1 |
36-40 4.3 | 36-40 | 4.3 |
41-45 4.3 | 41-45 | 4.3 |
Stack Overflow ROI Score by Usage
Stack Overflow's ROI score was rated the highest by customers who have used Stack Overflow's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Stack Overflow ROI Score by Industry
Stack Overflow's ROI score was rated the highest by Accounting industry customers, and the lowest by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Stack Overflow Pricing vs. Competitors
Compared to its competitors, Stack Overflow's ROI score is rated right above reddit, and is preceded by HackerRank.
| COMPANY | Pricing Score | |
|---|---|---|
| GitHub | 4.2/5 |
| Codility | 4.1/5 |
| Udemy | 4/5 |
| 3.7/5 | |
| HackerRank | 3.7/5 |
| Stack Overflow | 3.3/5 |
| 3.3/5 | |
| Quora | 3/5 |
Unlock Stack Overflow ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Stack Overflow ROI vs. Competitors data and gain insights into your customers today.
Stack Overflow Customer Satisfaction (CSAT)
Stack Overflow Customer Satisfaction (CSAT) Score
69 / 100
Stack Overflow has an overall Customer Satisfaction score of 69 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
44%
Satisfied
25%
Neither Satisfied nor Dissatisfied
15%
Dissatisfied
9%
Very Dissatisfied
7%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Stack Overflow Customer Satisfaction
Stack Overflow's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by customers who have used Stack Overflow's products/services for Less than 1 Year.
Sign Up to unlock insights into how customers have ranked Stack Overflow's Customer Satisfaction.
Ranked Stack Overflow Customer Satisfaction the Highest
Ranked Stack Overflow Customer Satisfaction the Lowest
Stack Overflow Customer Satisfaction Score by Gender
Male customers rated Stack Overflow's Customer Satisfaction score 7 points higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Stack Overflow.
74 / 100
MaleVery Satisfied | 32% | |
|---|---|---|
Satisfied | 42% | |
Neither Satisfied nor Dissatisfied | 5% | |
Dissatisfied | 10% | |
Very Dissatisfied | 11% |
67 / 100
FemaleVery Satisfied | 50% | |
|---|---|---|
Satisfied | 17% | |
Neither Satisfied nor Dissatisfied | 17% | |
Dissatisfied | 16% | |
Very Dissatisfied | 0% |
Stack Overflow Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Stack Overflow's Customer Satisfaction (CSAT) score was rated 50% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Stack Overflow.
50 / 100
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
25%
Very Dissatisfied
0%
CSAT according to Hispanic or Latino
Stack Overflow's Customer Satisfaction (CSAT) score was rated 67% according to Hispanic or Latino users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Stack Overflow.
67 / 100
Very Satisfied
33%
Satisfied
34%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
0%
CSAT according to African American/Black
Stack Overflow's Customer Satisfaction (CSAT) score was rated 50% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Stack Overflow.
50 / 100
Very Satisfied
0%
Satisfied
50%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
25%
CSAT according to Asian or Pacific Islander
Stack Overflow's Customer Satisfaction (CSAT) score was rated 86% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Stack Overflow.
86 / 100
Very Satisfied
29%
Satisfied
57%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
14%
Very Dissatisfied
0%
CSAT according to Other
Stack Overflow's Customer Satisfaction (CSAT) score was rated 84% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Stack Overflow.
84 / 100
Very Satisfied
67%
Satisfied
17%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
16%
Stack Overflow Customer Satisfaction Score by Age
Stack Overflow's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Stack Overflow.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 100% | |||||||||||||||
| 26-30 | 67% | |||||||||||||||
| 31-35 | 67% | |||||||||||||||
| 36-40 | 67% | |||||||||||||||
| 41-45 | 100% |
Stack Overflow Customer Satisfaction Score by Usage
Stack Overflow's Customer Satisfaction score was rated the highest by customers who have used Stack Overflow's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Stack Overflow Customer Satisfaction Score by Industry
Stack Overflow's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Stack Overflow Customer Satisfaction Score by Industry",
"text": "Stack Overflow's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Stack Overflow's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
},
{
"label": "Accounting",
"groupId": 495,
"score": 50,
"stars": 0,
"csatScore": 50,
"text": "Stack Overflow's Customer Satisfaction score is rated by Accounting customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 50
},
{
"label": "Aerospace and Aviation",
"groupId": 496,
"score": 67,
"stars": 0,
"csatScore": 67,
"text": "Stack Overflow's Customer Satisfaction score is rated by Aerospace and Aviation customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 67
}
]
}Stack Overflow Customer Satisfaction vs. Competitors
Compared to its competitors, Stack Overflow's Customer Satisfaction score is rated right above reddit, and is preceded by HackerRank.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Udemy | 82% |
| GitHub | 80% |
| 76% | |
| HackerRank | 70% |
| Stack Overflow | 69% |
| 58% | |
| Quora | 58% |
| Codility | 0% |
Unlock Stack Overflow Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Stack Overflow Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Stack Overflow Customer Service
3.6/5
Stack Overflow has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Stack Overflow's overall Customer Service score rated by its users and customers.
About Stack Overflow's Customer Service
Address
New York City, NY 10038
Website
https://www.stackoverflow.com/
Phone Number
212-232-8294
Stack Overflow's Social Links
Quick Insights into Stack Overflow Customer Service
Stack Overflow's Customer Service score was rated highest by customers ages 41-45, and rated lowest by African American/Black customers.
Sign Up to unlock insights into how customers have ranked Stack Overflow's Customer Service score.
Ranked Stack Overflow Customer Service the Highest
Ranked Stack Overflow Customer Service the Lowest
Stack Overflow Customer Service Score by Gender
Female customers rated Stack Overflow's Customer Service score 0.8 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Stack Overflow.
Male
3.5/5
Female
4.3/5
Stack Overflow Customer Service Score by Ethnicity
Stack Overflow's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by African American/Black customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Stack Overflow.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.1 | Caucasian | 4.1 |
Hispanic or Latino 4.6 | Hispanic or Latino | 4.6 |
African American/Black 2.2 | African American/Black | 2.2 |
Asian or Pacific Islander 4 | Asian or Pacific Islander | 4 |
Other 3.4 | Other | 3.4 |
Stack Overflow Customer Service Score by Age
Stack Overflow's Customer Service score was rated the highest by customers ages 41-45, and the lowest by customers ages 26-30.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Stack Overflow.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4.4 | 18-25 | 4.4 |
26-30 2.6 | 26-30 | 2.6 |
31-35 4.7 | 31-35 | 4.7 |
36-40 4.4 | 36-40 | 4.4 |
41-45 5 | 41-45 | 5 |
Stack Overflow Customer Service Score by Usage
Stack Overflow's Customer Service score was rated the highest by customers who have used Stack Overflow's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Stack Overflow Customer Service Score by Industry
Stack Overflow's Customer Service score was rated the highest by Accounting industry customers, and the lowest by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Stack Overflow Customer Service vs. Competitors
Compared to its competitors, Stack Overflow's Customer Service score is rated right above Codility, and is preceded by HackerRank.
| COMPANY | Customer Service Score | |
|---|---|---|
| GitHub | 4/5 |
| Udemy | 4/5 |
| 3.7/5 | |
| HackerRank | 3.6/5 |
| Stack Overflow | 3.6/5 |
| Codility | 3.4/5 |
| 3.1/5 | |
| Quora | 2.9/5 |
Unlock Stack Overflow Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Stack Overflow Customer Service vs. Competitors data and gain insights into your customers today.
Stack Overflow as an Employer
4.7/5
Stack Overflow has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Stack Overflow scored a 10 for Net Promoter Score and a 53 for Employee Net Promoter Score. NPS gauges how likely a customer of Stack Overflow would recommend the brand to a friend. ENPS measures how likely Stack Overflow employees would recommend working at Stack Overflow to a friend.
Net Promoter Score
10
NPS Score
| 49% | Promoters |
|---|---|
| 12% | Passive |
| 39% | Detractors |
Employee Net Promoter Score
53
eNPS Score
| 64% | Promoters |
|---|---|
| 25% | Passive |
| 11% | Detractors |
