-1
NPS
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Visteon Corporation
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About Visteon Corporation's Brand
Visteon is a leading global automotive supplier that designs, engineers and manufactures innovative climate, electronics and interior Among its major competitors, Visteon Corporation is ranked in 8th place for NPS while Methode Electronics is 1st, and DENSO is 2nd.Their current market cap is $3.92B
Brand at a Glance
64%
Customer Loyalty
3.3/5
Product Quality
3.1/5
Pricing
3.4/5
Customer Service
Visteon Corporation Ranking
- #4 / 4 of its competitors
Visteon Corporation NPS
Visteon Corporation's Net Promoter Score (NPS) is a -1 with 37% Promoters, 25% Passives, and 38% Detractors. Net Promoter Score tracks whether Visteon Corporation's customers would recommend using the product based on a scale of -100 to 100.
Visteon Corporation Overall NPS
| 37% | Promoters |
|---|---|
| 25% | Passives |
| 38% | Detractors |
Visteon Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2021 -66 | Sep 2021 | -66 |
Jun 2022 -25 | Jun 2022 | -25 |
Nov 2022 -40 | Nov 2022 | -40 |
Dec 2022 -17 | Dec 2022 | -17 |
Feb 2023 -1 | Feb 2023 | -1 |
Jun 2023 0 | Jun 2023 | 0 |
Jan 2024 0 | Jan 2024 | 0 |
Feb 2024 -9 | Feb 2024 | -9 |
Mar 2024 -1 | Mar 2024 | -1 |
May 2024 8 | May 2024 | 8 |
Sep 2024 0 | Sep 2024 | 0 |
Oct 2025 0 | Oct 2025 | 0 |
How Other Brands Compare
Visteon Corporation is ranked #4 for NPS among its competitors. DENSO and Snap-on Tools come in first and second, with Ford Motor Company coming in at third. Among those competitors, it is the lowest valued company behind DENSO.
Visteon Corporation |  Ford Motor Company |  Snap-on Tools |  DENSO | |
| Global Ranking | #- | #120 | #340 | #- |
| NPS | -1 | 13 | 19 | 25 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $3.92B | $45.25B | $13.75B | $49.70B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Visteon Corporation NPS vs. Competitors
Compared to its competitors, Visteon Corporation's NPS is rated right above Johnson Controls, and is preceded by ADIENT FRANCE.
Visteon Corporation Customer Loyalty
64%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
64% of Visteon Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Visteon Corporation Customer Loyalty vs. Competitors
Compared to its competitors, Visteon Corporation's Customer Loyalty score is rated right above ADIENT FRANCE, and is preceded by Johnson Controls.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
 | Delphi Technologies | 100% |
 | DURA Automotive Systems | 100% |
| Snap-on Tools | 84% |
| DENSO | 82% |
| Ford Motor Company | 80% |
 | Methode Electronics | 72% |
 | Aptiv | 72% |
 | Johnson Controls | 71% |
| Visteon Corporation | 64% |
 | ADIENT FRANCE | N/A |
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Visteon Corporation Product Quality
3.3/5
Visteon Corporation has an overall Product Quality score of 3.3 out of 5 stars rated by its users and customers.
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Visteon Corporation Product Information
Visteon Corporation’s product quality score is a 3.3 out of 5 as rated by its users and customers.
- Website
- http://www.visteon.com
- Company Size
- 10,000+ Employees
Industry
Travel
Visteon Corporation Product Quality vs. Competitors
Compared to its competitors, Visteon Corporation's Product Quality score is rated right above Johnson Controls, and is preceded by Delphi Technologies.
| COMPANY | Product Quality Score | |
|---|---|---|
| DURA Automotive Systems | 4.5/5 |
| Snap-on Tools | 4.2/5 |
| DENSO | 4/5 |
| Aptiv | 3.9/5 |
| Methode Electronics | 3.6/5 |
| Ford Motor Company | 3.5/5 |
| Delphi Technologies | 3.4/5 |
| Visteon Corporation | 3.3/5 |
| Johnson Controls | 3.1/5 |
| ADIENT FRANCE | N/A |
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Visteon Corporation Pricing
Visteon Corporation ROI & Value For Money
3.1/5
Visteon Corporation has a value for money and ROI score of 3.1 out of 5 stars rated by its users and customers.
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Visteon Corporation Pricing vs. Competitors
Compared to its competitors, Visteon Corporation's ROI score is rated right above Johnson Controls, and is preceded by Ford Motor Company.
| COMPANY | Pricing Score | |
|---|---|---|
| DENSO | 4.1/5 |
| Aptiv | 4/5 |
| Methode Electronics | 3.5/5 |
| DURA Automotive Systems | 3.5/5 |
| Snap-on Tools | 3.4/5 |
| Ford Motor Company | 3.4/5 |
| Visteon Corporation | 3.1/5 |
| Johnson Controls | 3/5 |
| Delphi Technologies | 2.7/5 |
| ADIENT FRANCE | N/A |
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Visteon Corporation Customer Satisfaction (CSAT)
Visteon Corporation Customer Satisfaction (CSAT) Score
54 / 100
Visteon Corporation has an overall Customer Satisfaction score of 54 rated by its users and customers.
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Very Satisfied
36%
Satisfied
18%
Neither Satisfied nor Dissatisfied
19%
Dissatisfied
18%
Very Dissatisfied
9%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Visteon Corporation Customer Satisfaction vs. Competitors
Compared to its competitors, Visteon Corporation's Customer Satisfaction score is rated right above Johnson Controls, and is preceded by Ford Motor Company.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| DURA Automotive Systems | 100% |
| DENSO | 82% |
| Methode Electronics | 78% |
| Snap-on Tools | 72% |
| Aptiv | 70% |
| Ford Motor Company | 61% |
| Visteon Corporation | 54% |
| Johnson Controls | 52% |
| Delphi Technologies | 33% |
| ADIENT FRANCE | 0% |
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Visteon Corporation Customer Service
3.4/5
Visteon Corporation has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
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About Visteon Corporation's Customer Service
Address
One Village Center Drive, Belleville, MI
Website
http://www.visteon.com
Phone Number
734-710-5000
Visteon Corporation Customer Service vs. Competitors
Compared to its competitors, Visteon Corporation's Customer Service score is rated right above Johnson Controls, and is preceded by Ford Motor Company.
| COMPANY | Customer Service Score | |
|---|---|---|
| DENSO | 4.1/5 |
| Aptiv | 4/5 |
| Snap-on Tools | 3.6/5 |
| Methode Electronics | 3.5/5 |
| DURA Automotive Systems | 3.5/5 |
| Ford Motor Company | 3.4/5 |
| Visteon Corporation | 3.4/5 |
| Johnson Controls | 3/5 |
| Delphi Technologies | 2.7/5 |
| ADIENT FRANCE | N/A |
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Visteon Corporation as an Employer
3.0/5
Visteon Corporation has a 3.0/5 stars for its overall company culture rated by their employees
top
40%
Consumer vs. Employees
Visteon Corporation scored a -1 for Net Promoter Score and a -10 for Employee Net Promoter Score. NPS gauges how likely a customer of Visteon Corporation would recommend the brand to a friend. ENPS measures how likely Visteon Corporation employees would recommend working at Visteon Corporation to a friend.
Net Promoter Score
-1
NPS Score
| 37% | Promoters |
|---|---|
| 25% | Passive |
| 38% | Detractors |
Employee Net Promoter Score
-10
eNPS Score
| 31% | Promoters |
|---|---|
| 28% | Passive |
| 41% | Detractors |
