American Apparel Competitors | Comparably
American Apparel Claimed Company
Effortless basics and iconic fashion favorites for women, men and kids. read more
EMPLOYEE
PARTICIPANTS
24
TOTAL
RATINGS
414
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American Apparel Competitors

American Apparel competitors include H&M, Gap Inc. and Forever 21. American Apparel ranks 3rd in CEO Score on Comparably vs its competitors. See below how American Apparel compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
4th
Gender Rank
3rd
Diversity Rank
3rd
Product Quality
3rd
NPS Rank
3rd
Pricing Rank
3rd
Customer Service
3rd

See American Apparel Culture vs Competitors:

American Apparel Competitors
RankCompanyScore
1H&M70
2Gap Inc.64
3American Apparel63
4Forever 2154

American Apparel Competitors at a Glance

Product Quality Score Comparison

American Apparel Ranks 3rd in Product Quality Score

31 Customers rate American Apparel's Product Quality Score a 3.7/5, which ranks it 3rd against its competitors, below Gap Inc..

  1. 1st
    H&M
    3.9 / 5
  2. 2nd
    Gap Inc.
    3.7 / 5
  3. 3rd
    American Apparel
    3.7 / 5
  4. 4th
    Forever 21
    3.3 / 5
Product Quality Score Comparison
RankCompany Score
1H&M78
2Gap Inc.74
3American Apparel74
4Forever 2166
NPS Comparison

American Apparel Ranks 3rd in Net Promoter Score

41 Customers rate American Apparel's Net Promoter Score a -10, which ranks it 3rd against its competitors, below Gap Inc.. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend American Apparel to a friend?”.

  1. 1st
    H&M
    19
  2. 2nd
    Gap Inc.
    7
  3. 3rd
    American Apparel
    -10
  4. 4th
    Forever 21
    -11
NPS Comparison
RankCompany Score
1H&M19
2Gap Inc.7
3American Apparel-10
4Forever 21-11
Pricing Score Comparison

American Apparel Ranks 3rd in Pricing Score

27 Customers rate American Apparel's Pricing Score a 3.2/5, which ranks it 3rd against its competitors, below Gap Inc..

  1. 1st
    H&M
    3.7 / 5
  2. 2nd
    Gap Inc.
    3.5 / 5
  3. 3rd
    American Apparel
    3.2 / 5
  4. 4th
    Forever 21
    3.2 / 5
Pricing Score Comparison
RankCompany Score
1H&M75
2Gap Inc.70
3American Apparel65
4Forever 2164
Customer Service Comparison

American Apparel Ranks 3rd in Customer Service

23 Customers rate American Apparel's Customer Service a 3.6/5, which ranks it 3rd against its competitors, below Gap Inc..

  1. 1st
    H&M
    3.8 / 5
  2. 2nd
    Gap Inc.
    3.6 / 5
  3. 3rd
    American Apparel
    3.6 / 5
  4. 4th
    Forever 21
    3.1 / 5
Customer Service Comparison
RankCompany Score
1H&M77
2Gap Inc.72
3American Apparel72
4Forever 2163
Overall Culture Score Comparison

American Apparel Ranks 3rd in Overall Culture Score

24 Employees rate American Apparel's Overall Culture a 63/100, which ranks it 3rd against its competitors, below Gap Inc.. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    H&M
    70 / 100
  2. 2nd
    Gap Inc.
    64 / 100
  3. 3rd
    American Apparel
    63 / 100
  4. 4th
    Forever 21
    54 / 100
Overall Culture Score Comparison
RankCompany Score
1H&M70
2Gap Inc.64
3American Apparel63
4Forever 2154
eNPS Comparison

American Apparel Ranks 4th in Employee Net Promoter Score

19 Employees rate American Apparel's Employee Net Promoter Score a -64, which ranks it 4th against its competitors, below Forever 21. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at American Apparel to a friend?”.

  1. 1st
    H&M
    -1
  2. 2nd
    Gap Inc.
    -8
  3. 3rd
    Forever 21
    -50
  4. 4th
    American Apparel
    -64
eNPS Comparison
RankCompany eNPS
1H&M-1
2Gap Inc.-8
3Forever 21-50
4American Apparel-64
Gender Score Comparison

American Apparel Ranks 3rd in Gender Score

11 Employees rate American Apparel's Gender Score a 64/100, which ranks it 3rd against its competitors, below Gap Inc.. The Gender Score tracks how positively women rate their experience at American Apparel.

  1. 1st
    H&M
    70 / 100
  2. 2nd
    Gap Inc.
    68 / 100
  3. 3rd
    American Apparel
    64 / 100
  4. 4th
    Forever 21
    58 / 100
Gender Score Comparison
RankCompany Score
1H&M70
2Gap Inc.68
3American Apparel64
4Forever 2158
Diversity Score Comparison

American Apparel Ranks 3rd in Diversity Score

9 Employees rate American Apparel's Diversity Score a 60/100, which ranks it 3rd against its competitors, below Gap Inc.. The Diversity Score tracks how positively diverse employees rate their experience at American Apparel.

  1. 1st
    H&M
    72 / 100
  2. 2nd
    Gap Inc.
    61 / 100
  3. 3rd
    American Apparel
    60 / 100
  4. 4th
    Forever 21
    58 / 100
Diversity Score Comparison
RankCompany Score
1H&M72
2Gap Inc.61
3American Apparel60
4Forever 2158
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