Amtrak Senior Customer Service Manager Salary | Comparably
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We are not just a railroad; we are a company that moves people. With 21,000 route miles in the US running 300+ trains a day to 500 destinations. read more
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Amtrak Senior Customer Service Manager Salary

The average Amtrak Senior Customer Service Manager earns an estimated $128,956 annually, which includes an estimated base salary of $114,623 with a $14,333 bonus. Amtrak's Senior Customer Service Manager compensation is $58,662 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Amtrak can range from $104,800 - $150,000.

The Customer Support Department at Amtrak earns $2,508 more on average than the Marketing Department.

Last updated 3 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$128,956
Average Compensation
$114,623
avg. base
$14,333
avg. bonus

Senior Customer Service Manager Salaries at Amtrak

Senior Customer Service Managers earn $7,337 more than Customer Service Managers.

Customer Service Manager
$122k*
CS Rep
$58k*
Technical Support
$58k*
* estimated salary

Compensation at Amtrak by Department

The Customer Support Department averages $2,508 more than the Marketing Department, and $4,322 less than the Legal Department

Legal
$131,903 Avg. total comp.
+$4k
Customer Support
$127,581 Avg. total comp.
Marketing
$125,073 Avg. total comp.
-$3k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Amtrak reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to Amtrak reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at Amtrak Rate Their Compensation

The majority of Senior Customer Service Managers at Amtrak believe they're compensated fairly. 100% of Senior Customer Service Managers at Amtrak say they receive annual bonuses, and the vast majority (71%) are satisfied with their benefits. See more compensation ratings at Amtrak

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