Ardent Health Services – When I came I was very hopeful and saw so much potential to help grow our department, build our team, and make a difference. The politics and toxicity have dashed those hopes. I don't think they see the forest for the trees. People first means everyone, not just shareholders | Comparably

Ardent Health Services – When I came I was very hopeful and saw so much potential to help grow our department, build our team, and make a difference. The politics and toxicity have dashed those hopes. I don't think they see the forest for the trees. People first means everyone, not just shareholders

Ardent Health Services Claimed Company
Ardent Health is a leading provider of healthcare in communities across the country. With a focus on consumer-friendly processes and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. We are driven by our purpose of caring for people: our patients, our communities and one another. Located in Brentwood, Tennessee, Ardent has earned a reputation as one of the industry’s strongest and most innovative healthcare systems. Our facilities and clinics are consistently recognized among healthcare’s best employers. We recognize each hospital and clinic is as unique as the community it serves. We strive to maintain strong community ties through advisory boards, contributions, charitable care, education and outreach. Ardent includes: 30 hospitals 280 sites of care 4,281 beds 24,000+ team members 8,200+ nurses 1,800+ aligned providers 5.8M annual provider encounters 421 medical residents read more
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EMPLOYEE
PARTICIPANTS
324
TOTAL
RATINGS
9233

When I came I was very hopeful and saw so much potential to help grow our department, build our team, and make a difference. The politics and toxicity have dashed those hopes. I don't think they see the forest for the trees. People first means everyone, not just shareholders

Briefly describe your overall experience at your company

Up to this point it has not been at all what I expected. The lack of connection and professionalism from high level leaders to the constant reprioritization of responsibilities to the lack of communication or direction has been very frustrating and disconcerting. I want to remain hopeful but can't

What are some of the best things about your team?

We are in the same boat and can empathize with each other on the dynamics we are experiencing.

What is the best part about your compensation package?

I would like to say our bonus but I have not had the opportunity to receive a full bonus since I started here.

What is most positive about the culture and environment at your company?

I can see that there are some that are trying to do the best they can and make positive impactful changes, but it remains to be seen in a practical way

What are some of the best things about your team?

They have good hearts and really want to do the best for the company. They have not been given a fair opportunity to do the exceptional job I know they can

What does the leadership team need to get better at?

As a "people first" company I have yet to see the people be put first in my department. They would do well to address the systemic toxicity and instead of bottom line numbers listen to what the employees are actually saying.

What's going wrong and how can it be improved?

The lack of accountability and oversight with vendors and consultants creates more work, causes reputational harm, and makes our jobs more difficult. The treatment of employees and failure to listen to their years of experience in the industry pushes away top talent as evident by the exodus experie

What does the leadership team need to get better at?

After two years there is little to no connection with my Executive Leader. We have lost several leaders and while that can be a typical business casualty there has been no change management and no effort on the part of the leaders, outside my direct manager, to get to know me or the team at all.

What's going wrong and how can it be improved?

There are active law suits outlining issues with leadership and many of the items cited so far are things that we have directly spoken up about. We were not listened to nor do we feel heard. When speaking up is met with warnings not to speak ill it can be hard to feel connected or that you matter.

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