Ardent Health Services IT Department Employee Reviews
Briefly describe your overall experience at your company
I work with a great group of people and wouldnt trade them for anything.
Review from IT Dept
Review from IT Dept
What do you like best about the leadership team?
Support for Growth: developing team members ensures everyone has the opportunity to succeed
Review from IT Dept · Posted 3 days ago
My leadership team continually provides feedback on my performance and truly cares about me as a person.
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Their openness and willingness to share information with the staff about the company and initiatives.
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The leadership team provides communication and awareness on current concerns and questions from the team. They have created a level of trust. They are also good at keep morale high.
Review from IT Dept
My leadership team is exceptional at leading by inspiration. They go above and beyond to provide us the tools to be successful. I have never felt so supported and appreciated by a leadership team. They encourage healthy work life balance and encourage us to speak up when we are overwhelmed.
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What does the leadership team need to get better at?
Need better support and tools for managing remote employees. Need a clear remote policy that includes minimum technology standards that a remote employee must have to work at Ardent. Need to make it easier/faster to acquire access and tools to do our jobs.
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The IT team are the first boots on the ground when there is an aquisition or go live of a new department or building. Not one administrator or executive team member has ever complimented or acknowledged the hard work that is always put in by the IT team.
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One of the 1st community meetings that covered covid the leadership openly discussed punishment for employees who contracted covid. I lost all respect for leadership. They showed they do not care about the employees.
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Unity. Unity. Unity. Ardent is still a company of small companies. Lets shed our dissention and become one enterprise.
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Standing up for employees and looking at medical evidence that supports natural immunity and survivability when it comes to vaccine mandates rather than political pressure.
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What is the best part about your compensation package?
I am part time (semi-retired) so currently do not have benefits, but feel I am compensated fairly with my salary.
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The amount that I am paid
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I enjoy the salary and I do wish we would get more pto.
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I choose not to get benefits through the company. Therefore, my monetary compensation is the best part for me.
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Its competitive and aligned with the market
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Why do you feel undervalued and what would make you feel better about your compensation?
Market Alignment: Receiving a salary that matches or exceeds the current market rate for the role and location.
Review from IT Dept · Posted 3 days ago
Ardent salaries are not in line with the market. I would have expected that a health care company would have offered exceptional health benefits. Benefits are good but could be much better.
Review from IT Dept
People that have been working for our hospital for the past 20 years are being let go or their position has been disolved to save money. We are treated like a number or treated like we are expendable and treated like a valued team member.
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PTO is fair; for the knowledge level I would like to make more money.
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I was hired at an entry level with 15 years of experience because it was the only position available, at that time. I am EPIC certified in 8 applications and have years of experience.
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What are some of the best things about your team?
team work all of way.
Review from IT Dept · Posted 3 days ago
From my perspective there doesn't appear to be any intra departmental drama or conflict between team members. Everyone seems to work together and support each other pitching in when and where needed.
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the willingness to work together and teach eachother.
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I work with a group of caring and kind individuals who are always willing to help in order to make sure our team is successful.
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Many of the individuals on the team are skilled, hardworking and a pleasure to work with.
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What do your coworkers need to improve and how could you work together better?
Using teamwork instead of the passing game
Review from IT Dept
Transparency in the workload amongst team members and across applications
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What is most positive about the culture and environment at your company?
Collaboration Over Competition: Team members support one another and celebrate collective wins rather than competing internally.
Review from IT Dept · Posted 3 days ago
Open communication; support for one another
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It's very inclusive and caring
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The ability to work remote is a big plus for me. Most of the people I work with (direct reports, co-workers, stakeholders, users) are engaging, helpful, and a terrific team-players.
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The most positive thing is the comradery of our team. The culture and morale outside our team is very low because of the executives and administration.
Review from IT Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Being able to assist and support others with their needs.
Review from IT Dept
my work keeps me occupied
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The comradery with my team that helps with our ability to flesh out issues and solve our customers issues.
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I enjoy working to overcome the challenges.
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Team collaboration makes me most happy
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What's going wrong and how can it be improved?
It is like walking on egg shells coming to work. We are not guaranteed we'll have a job tomorrow.
Review from IT Dept
Im not getting paid. We have been saying this for every survey for 2 years. No one reads these things. No real changes are made.
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Need to take the vision and taylor it to each department. I understand we are a hospital company, but different departments need to be communicated with differently. Not every department is clinical.
Review from IT Dept
Organizationally, there is no leadership ownsership. Leaders will respond to the squeaky wheel but there is no requirement to keep things consistent. So the loudest end user gets the most assistance or recognition from leadership. Workflows should not be defined by IT but instead supported
Review from IT Dept
We have no standards. We need more staff. We need people to follow our processes. We spend more time correcting things that were not submitted properly. Staff requesting more access than they need. Incomplete or vague requests. Cerecore not triaging tickets properly.
Review from IT Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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