Ardent Health Services IT Department Employee Reviews
Briefly describe your overall experience at your company
I work with a great group of people and wouldnt trade them for anything.
Review from IT Dept
What do you like best about the leadership team?
It's a Great Team to work
Review from IT Dept · Posted 24 days ago
Everyone seems kind and wants better themselves.
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The collaboration between the departments, caring and dedication to the job
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My leadership team continually provides feedback on my performance and truly cares about me as a person.
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Support for Growth: developing team members ensures everyone has the opportunity to succeed
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What does the leadership team need to get better at?
Need better support and tools for managing remote employees. Need a clear remote policy that includes minimum technology standards that a remote employee must have to work at Ardent. Need to make it easier/faster to acquire access and tools to do our jobs.
Review from IT Dept
The IT team are the first boots on the ground when there is an aquisition or go live of a new department or building. Not one administrator or executive team member has ever complimented or acknowledged the hard work that is always put in by the IT team.
Review from IT Dept
One of the 1st community meetings that covered covid the leadership openly discussed punishment for employees who contracted covid. I lost all respect for leadership. They showed they do not care about the employees.
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Standing up for employees and looking at medical evidence that supports natural immunity and survivability when it comes to vaccine mandates rather than political pressure.
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Unity. Unity. Unity. Ardent is still a company of small companies. Lets shed our dissention and become one enterprise.
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What is the best part about your compensation package?
I love the Flexibility in work hours
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I am part time (semi-retired) so currently do not have benefits, but feel I am compensated fairly with my salary.
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The amount that I am paid
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I choose not to get benefits through the company. Therefore, my monetary compensation is the best part for me.
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I enjoy the salary and I do wish we would get more pto.
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Why do you feel undervalued and what would make you feel better about your compensation?
I pay a lot for health insurance each month/year and then I have to spend more when I need surgery and other medical things like diagnostics. Everything is expensive.
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Market Alignment: Receiving a salary that matches or exceeds the current market rate for the role and location.
Review from IT Dept
Ardent salaries are not in line with the market. I would have expected that a health care company would have offered exceptional health benefits. Benefits are good but could be much better.
Review from IT Dept
People that have been working for our hospital for the past 20 years are being let go or their position has been disolved to save money. We are treated like a number or treated like we are expendable and treated like a valued team member.
Review from IT Dept
PTO is fair; for the knowledge level I would like to make more money.
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What are some of the best things about your team?
Everyone is willing to knowledge share and help each other out. It's amazing.
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My team's Open communication and shared ownership
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team work all of way.
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From my perspective there doesn't appear to be any intra departmental drama or conflict between team members. Everyone seems to work together and support each other pitching in when and where needed.
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the willingness to work together and teach eachother.
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What do your coworkers need to improve and how could you work together better?
Using teamwork instead of the passing game
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Transparency in the workload amongst team members and across applications
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What is most positive about the culture and environment at your company?
I'm able to develop leadership skills and be creative in solving problems.
Review from IT Dept
it prioritizes the safety of everyone, most of them are empathetic and the teamwork is the best out of all.
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Open communication; support for one another
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It's very inclusive and caring
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Collaboration Over Competition: Team members support one another and celebrate collective wins rather than competing internally.
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What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
I'm able to help fix issues that arise and get individuals back on track for their day.
Review from IT Dept
The busy schedule and the opportunity to help others.
Review from IT Dept
Being able to assist and support others with their needs.
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my work keeps me occupied
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The comradery with my team that helps with our ability to flesh out issues and solve our customers issues.
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What's going wrong and how can it be improved?
It is like walking on egg shells coming to work. We are not guaranteed we'll have a job tomorrow.
Review from IT Dept
Im not getting paid. We have been saying this for every survey for 2 years. No one reads these things. No real changes are made.
Review from IT Dept
Need to take the vision and taylor it to each department. I understand we are a hospital company, but different departments need to be communicated with differently. Not every department is clinical.
Review from IT Dept
Organizationally, there is no leadership ownsership. Leaders will respond to the squeaky wheel but there is no requirement to keep things consistent. So the loudest end user gets the most assistance or recognition from leadership. Workflows should not be defined by IT but instead supported
Review from IT Dept
We have no standards. We need more staff. We need people to follow our processes. We spend more time correcting things that were not submitted properly. Staff requesting more access than they need. Incomplete or vague requests. Cerecore not triaging tickets properly.
Review from IT Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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