Ardent Health Services Customer Success Department Employee Reviews | Comparably
Ardent Health Services Claimed Company
Ardent Health is a leading provider of healthcare in communities across the country. With a focus on consumer-friendly processes and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. We are driven by our purpose of caring for people: our patients, our communities and one another. Located in Brentwood, Tennessee, Ardent has earned a reputation as one of the industry’s strongest and most innovative healthcare systems. Our facilities and clinics are consistently recognized among healthcare’s best employers. We recognize each hospital and clinic is as unique as the community it serves. We strive to maintain strong community ties through advisory boards, contributions, charitable care, education and outreach. Ardent includes: 30 hospitals 280 sites of care 4,281 beds 24,000+ team members 8,200+ nurses 1,800+ aligned providers 5.8M annual provider encounters 421 medical residents read more
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EMPLOYEE
PARTICIPANTS
315
TOTAL
RATINGS
8972

Ardent Health Services Customer Success Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

They are invested in my work

Review from Customer Success Dept

They are Awesome caring individuals

Review from Customer Success Dept

At this time I'm not sure what I like about the team.

Review from Customer Success Dept

That they are open to suggestions and sometimes even implement those into our processes.

Review from Customer Success Dept

What does the leadership team need to get better at?

Leadership Reviews

communication, consistency, team moral, better expectations

Review from Customer Success Dept

Actually caring and making real changes that would improve patient outcomes.

Review from Customer Success Dept

What is the best part about your compensation package?

Compensation Reviews

The way we earn PTO

Review from Customer Success Dept

The whole packaged is great

Review from Customer Success Dept

That our professional organizational fees are reimbursed by the company. Not all companies do that for their employees.

Review from Customer Success Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I put in 10 to 11 hour days, 5 to sometimes 6 days a week, sometimes overnight. Myself and our team are one of the lowest paid groups based on industry standards. We are also taken for granted and not ever recognized for our efforts. It is very discouraging.

Review from Customer Success Dept

As long as there is still a willingness to pay travel nurses at least 2 times what loyal fulltime nurses are making, full time staff will feel undervalued. at this time, still making about 5 dollars an hour less than other nurses with the same amount of experience in the same city.

Review from Customer Success Dept

Stock options would be nice. Better financial retention for nurses. Covid pay differential.

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

They care about each other as people.

Review from Customer Success Dept

all the different personalities and the carness

Review from Customer Success Dept

Very compassionate and very caring as it pertains to our patients. Always willing to work as a team and there to cover a team member when there are issues or that team member is overwhelmed.

Review from Customer Success Dept

We work together, help each other and encourage each other

Review from Customer Success Dept

The collaboration that we have and the willingness to have discussions even with different opinions.

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Ardent Health Services yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

They promote work/life balance and remote working.

Review from Customer Success Dept

Everyone is so festive, and no one is ever left out.

Review from Customer Success Dept

How people care about our patients.

Review from Customer Success Dept

I have the opportunity to closely interact with patients and have the time to let them express their concerns and then help address those concerns. This is mainly because of the specific job that I have rather than the overall company environment.

Review from Customer Success Dept

Teamwork and non-management staff are very effective.

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Ardent Health Services yet.
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What did you like most about the interview process?

Interviews Reviews

The instant job offer was nice.

Review from Customer Success Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Ardent Health Services yet.
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What makes you most happy at work?

Outlook Reviews

The flexibility I have and that my work makes a difference

Review from Customer Success Dept

This is the first job that I have had that I wasn't on my feet all day or picking up heavy pt. , so I am very grateful for my job. It makes me excited to come in and learn something new even though it may be challenging at times, but I always get through it.

Review from Customer Success Dept

Seeing patients lifted up in time of crisis.

Review from Customer Success Dept

Being able to help patients with their concerns and questions. I love being an advocate for my patients.

Review from Customer Success Dept

Performing my job and interacting with my co-workers.

Review from Customer Success Dept

What's going wrong and how can it be improved?

Outlook Reviews

Safer staffing ratios and fair covid compensation.

Review from Customer Success Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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