Bank of America – Tele customer service Calling in is poor but it’s the system not the sta

Comparably Awards

Bank of America Claimed Company

Helping to make financial lives better, through the power of every connection. read more

EMPLOYEE PARTICIPANTS: 738

TOTAL RATINGS: 10490

CEO: Brian Moynihan

HR or Marketing? Claim Your Free Employer Account

Tele customer service Calling in is poor but it’s the system not the sta

Other Employee Reviews for Bank of America

What's going wrong and how can it be improved?

Having every move watched. You feel like you're under a microscope. If you stay on premises for lunch or break, you're expected to work if it gets busy, even if you still have time left. And having to justify bathroom breaks.
Outlook review

What does the leadership team need to get better at?

Treating their employees and contractors fairly.
Leadership review from Design Dept

Briefly describe your overall experience at your company

Overall my experience has been really good.
Review from Business Development Dept

Briefly describe your overall experience at your company

My work experience is fantastic
Review from Finance Dept

What do your coworkers need to improve and how could you work together better?

Too many calls in queue our meetings get cancelled. We are told too many calling out sick
Team review from Customer Support Dept

Rate your company

Bank of America – Tele customer service Calling in is poor but it’s the system not the sta

Tele customer service Calling in is poor but it’s the system not the sta

Other Employee Reviews for Bank of America

Read Reviews by Category

Browse Reviews by Dept.

Browse Reviews by Job Titles

Browse All Companies