Bank of America Claimed Company
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It is monotonous and disappointing. I wanted to be helping people be financially stable and confident in their lifestyle
What is the best part about your compensation package?
That it makes good interest
What needs to change to make the company culture better?
More agreement on time constraints and commitment and follow-through
What's going wrong and how can it be improved?
People are constantly yelling at us on the phone because we messed something up with their loan packages
What did you like most about the interview process?
I met a team of people and the questions seemed relevant to the type of work I'd be conducting.
What does the leadership team need to get better at?
Maintaining their promises so customers do not come to lower level staff angry about something we cannot control without management agreeing to anyway
What do your coworkers need to improve and how could you work together better?
People need to hold up to their end and work efficiently so our customers are well cared for when making great life changes, such as buying a home
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