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Bright Horizons Family Solutions Claimed Company
Bright Horizons Family Solutions(R) is the world’s leading education and care company.
We partner with employers to provide exceptional early learning, family care solutions, and workforce education that transform lives and organizations.
Because education and care change our world, one child, one family, one organization at a time. read more
Bright Horizons Family Solutions Company Culture
Bright Horizons Family Solutions Culture
This score is derived from employee ratings & reviews3.0/5
Bright Horizons Family Solutions' Overall Culture is rated C-
Top Rated Culture Dimensions
Environment
B-Professional Development
C+CEO Rating
CDiversity
CGender
CBright Horizons Family Solutions CEO
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Stephen Kramer
66 /100
See More
Diversity at Bright Horizons Family Solutions
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C
Diverse employees at Bright Horizons Family Solutions have rated Environment, Team, and Work Culture as the highest categories they have scored
Women at Bright Horizons Family Solutions
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C
Women at Bright Horizons Family Solutions have rated Environment, Outlook, and CEO Rating as the highest categories they have scored
Bright Horizons Family Solutions eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Recommend to a Friend?
-15
Bright Horizons Family Solutions employees are -15% more likely to recommend Bright Horizons Family Solutions as a great place to work
| 33% | Promoters |
|---|---|
| 19% | Passives |
| 48% | Detractors |
Working at Bright Horizons Family Solutions
Working at Bright Horizons Family Solutions is rated below average by 145 employees, across various culture dimensions. Bright Horizons Family Solutions employees rate Environment highest among all categories, and think that Compensation and Happiness have the most room for improvement, putting Bright Horizons Family Solutions’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Boston. See below in detail how working at Bright Horizons Family Solutions was rated by employees.
Overall Company Culture at Bright Horizons Family Solutions
C-
Overall Company Culture at Bright Horizons Family Solutions is rated C-
Last updated months ago
Bottom
35%
Bright Horizons Family Solutions ranks in the Bottom 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Bright Horizons Family Solutions Employee Reviews
Out of 223 Bright Horizons Family Solutions employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Bright Horizons Family Solutions improve their work culture.
| Positive Reviews | 68% |
|---|---|
| Constructive Feedback | 32% |
Positive Reviews From Bright Horizons Family Solutions Employees
- What did you like most about the interview process?The ability to speak to the people that would ultimately become my teammates
- What are some of the best things about your team?We are all caregivers, in one respect or another
- What do you like best about the leadership team?Collaboration and long standing relationships
Constructive Feedback From Bright Horizons Family Solutions Employees
- Why do you feel undervalued and what would make you feel better about your compensation?Pay is below industry standard for job levels even at the US average. Benefits are also a bare minimum to even what we offer our own clients.
- Why do you feel undervalued and what would make you feel better about your compensation?I didn’t say I feel undervalue
- What needs to change to make the company culture better?Teachers concerns need to be taken more serious
Bright Horizons Family Solutions Company Information
Bright Horizons Family Solutions Company Overview
Bright Horizons Family Solutions(R) is the world’s leading education and care company. We partner with employers to provide exceptional early learning, family care solutions, and workforce education that transform lives and organizations. Because education and care change our world, one child, one family, one organization at a time.
Bright Horizons Family Solutions Mission, Vision & Values
Bright Horizons Family Solutions Mission & Values
Provide innovative solutions that help children, families, employees, & employers work together to be their very best. We are committed to providing the highest quality child care, education, and work/ life solutions in the world.
Bright Horizons Family Solutions Vision Statement
Our vision plan provides coverage for eye exams and pays benefits toward the cost of glasses or contact lenses.
| Headquarter | 2 Wells Ave Watertown, MA 02459 United States of America |
|---|---|
| Website | www.brighthorizons.com |
| Founding Date | 1986 |
| Tel | (617) 673 8000 |
| Company Status | Public |
| Stock | BFAM |
Bright Horizons Family Solutions Competitors
Bright Horizons Family Solutions competitors include KinderCare Education, LifeCare, and Learning Care Group. Bright Horizons Family Solutions ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Bright Horizons Family Solutions compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Bright Horizons Family Solutions Employees
145 employees at Bright Horizons Family Solutions have reviewed Bright Horizons Family Solutions across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 145 Bright Horizons Family Solutions employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Bright Horizons Family Solutions are not very pleased with their total compensation at Bright Horizons Family Solutions, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Bright Horizons Family Solutions are generally satisfied with their team. 145 Participants grade the quality of their coworkers a C. Half of them believe the meetings at Bright Horizons Family Solutions are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Bright Horizons Family Solutions believe the environment at Bright Horizons Family Solutions is positive. Most Participants believe the pace of work at Bright Horizons Family Solutions is comfortably fast. About 64% of the employees at Bright Horizons Family Solutions work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Bright Horizons Family Solutions are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Bright Horizons Family Solutions employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at Bright Horizons Family Solutions report the work pace is comfortably fast
Work Pace
A Day in the Life
77% of Bright Horizons Family Solutions employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Bright Horizons Family Solutions employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
58% of Bright Horizons Family Solutions employees call their work environment positive
Environment
Joining Bright Horizons Family Solutions - Employee Onboarding
The prevailing opinion from employees about joining Bright Horizons Family Solutions is that the company was prepared on their first day. Bright Horizons Family Solutions employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Bright Horizons Family Solutions KPIs and OKRs
Employees’ understanding of Bright Horizons Family Solutions' KPIs and OKRs is essential for its success. Out of 4 Bright Horizons Family Solutions employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Bright Horizons Family Solutions CEO & Leadership
Bright Horizons Family Solutions CEO - Stephen Kramer
66 /100
Bright Horizons Family Solutions’s CEO Stephen Kramer started in this role in 2018. Stephen’s approval rate is lower compared to CEOs at similar sized companies, putting Stephen in the Bottom 45% of all CEOs of similar-sized companies on Comparably, and in the Bottom 35% compared to CEOs of all other companies in Boston. Stephen Kramer’s employees rank Bright Horizons Family Solutions in the Top 40% for Environment, in the Top 50% for Professional Development, and in the Bottom 45% for Leadership. Kramer is generally unpopular with Bright Horizons Family Solutions employees, but ranks especially low with employees in the Customer Support department, and by Asian or Pacific Islander employees and employees with Over 10 Years experience. However, employees with Entry Level experience have a slightly more favorable view of the CEO.
Bright Horizons Family Solutions Leadership
The Bright Horizons Family Solutions Executive Team is rated a “C” and led by CEO Stephen Kramer, Chief Financial Officer Elizabeth Boland, and Executive VP & Chief Administrative Officer Mandy Berman
Stephen Kramer CEO / President
Stephen has devoted his career to supporting the educational promise of all, from the youngest children to high school... read more
Elizabeth Boland Chief Financial Officer
Ms. Elizabeth J. Boland has been the Chief Financial Officer of Bright Horizons Family Solutions, Inc. since June 1999.... read more
Mandy Berman Executive VP & Chief Administrative Officer
Ms. Mandy Berman has been the Chief Administrative Officer and Executive Vice President at Bright Horizons Family... read more
Linda Mason Director
Ms. Linda A. Mason co-founded Bright Horizons Family Solutions, Inc. in 1986 and served as its President from 1986 to... read more
Mary Lou Burke-Afonso Chief Operating Officer of North America Center Operations
Ms. Mary Lou Burke-Afonso has been the Chief Operating Officer of North America Center Operations at Bright Horizons... read more
Dave Shaby Senior Vice President of Business Operations
Mr. Dave Shaby serves as Senior Vice President of Business Operations at Bright Horizons Family Solutions, Inc. Mr.... read more
Michael Day Senior Vice President of Client Services
Mr. Michael Day serves as Senior Vice President of Client Services at Bright Horizons Family Solutions, Inc. Mr. Day is... read more
Ann Pickens Senior Vice President of Financial Operations
Ms. Ann Pickens serves as Senior Vice President of financial operations at Bright Horizons Family Solutions, Inc. Ms.... read more
Sandy Wells Chief Development Officer
Ms. Sandy Wells has been Chief Development Officer at Bright Horizons Family Solutions Inc since January 1, 2016 and... read more
Bright Horizons Family Solutions Salaries
How much does Bright Horizons Family Solutions pay?
How much do people at Bright Horizons Family Solutions get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Bright Horizons Family Solutions is $98,641, or $47 per hour, while the estimated median salary is $98,483, or $47 per hour.
At Bright Horizons Family Solutions, the highest paid job is a Director of Sales at $252,839 annually and the lowest is a Secretary at $32,000 annually. Average Bright Horizons Family Solutions salaries by department include: Engineering at $134,351, Admin at $60,574, Finance at $76,154, and HR at $134,587. Half of Bright Horizons Family Solutions salaries are above $98,483.
82 employees at Bright Horizons Family Solutions rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 254 ratings) while 80 employees at Bright Horizons Family Solutions rank their Perks And Benefits in the Bottom 45% of similar sized companies in the US (based on 84 ratings).
Salaries contributed from Bright Horizons Family Solutions employees include job titles like Senior Product Manager, Senior Marketing Manager, Secretary, and Director of Business Development. Comparably data has a total of 3 salary records from Bright Horizons Family Solutions employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $53k | $53k | 1st Percentile |
17th Percentile $76k | $76k | 17th Percentile |
33rd Percentile $96k | $96k | 33rd Percentile |
50th Percentile $162k | $162k | 50th Percentile |
67th Percentile $221k | $221k | 67th Percentile |
83rd Percentile $282k | $282k | 83rd Percentile |
100th Percentile $295k | $295k | 100th Percentile |
$98,641*
Average Compensation
$98,483*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Bright Horizons Family Solutions Salaries by City
Bright Horizons Family Solutions Salaries by Department
Diversity & Inclusion at Bright Horizons Family Solutions
Diverse employees at Bright Horizons Family Solutions score the company 65/100 across various culture categories, placing Bright Horizons Family Solutions in the Bottom 45% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Bright Horizons Family Solutions across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Bright Horizons Family Solutions Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
Bright Horizons Family Solutions PTO
Bright Horizons Family Solutions' PTO and Vacation policy typically gives 15-20 days off a year. Paid Time Off is Bright Horizons Family Solutions' most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Bright Horizons Family Solutions' benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Bright Horizons Family Solutions Careers
Bright Horizons Family Solutions Jobs
No Recent Jobs found for Bright Horizons Family Solutions on Comparably
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H1B Visa
In 2019, Bright Horizons Family Solutions applied for 20 H1B visas. Of the work permits applied for, 75% were approved, 20% certified-withdrawn, and 5% withdrawn.
An in-depth look at ‘Certified-withdrawn’ H1B applications at Bright Horizons Family Solutions unveil that one approved work permit application was withdrawn before the employee’s start date, and 4 were withdrawn by Bright Horizons Family Solutions after the employee’s start date.
Work Permit Application Outcome
20
Total Applied
H1B Applications Outcome
- 75% Granted (15 out of 20)
- 0% Denied ( out of 20)
- 5% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 20)
- 20% Certified-Withdrawn Application was approved but later withdrawn by employer (4 out of 20)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Bright Horizons Family Solutions Know You Want To Work There
Overview of Candidates Interested in Bright Horizons Family Solutions on Comparably
Candidates By Department
Product | 33% | |
|---|---|---|
All Industries | 33% | |
IT | 22% | |
Operations | 11% |
Candidates By Location
Seattle | 22% | |
|---|---|---|
New York City | 22% | |
Ipswich | 11% | |
Webster | 11% | |
Boston | 11% | |
Other | 22% |
Frequently Asked Questions regarding Bright Horizons Family Solutions
What is Bright Horizons Family Solutions address?
Bright Horizons Family Solutions location is at 2 Wells Ave
Who is the CEO of Bright Horizons Family Solutions?
Bright Horizons Family Solutions CEO is Stephen Kramer, their score by employees is 66
What is Bright Horizons Family Solutions eNPS?
The eNPS for Bright Horizons Family Solutions is -15
What is Bright Horizons Family Solutions revenue?
Bright Horizons Family Solutions revenue is $2B
What is the salary for Business Analyst in Bright Horizons Family Solutions?
Business Analyst average salary in the US is 90k
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