Build-A-Bear Workshop Culture | Comparably
Build A Bear is a Consumer Services company located in 7401 Market St, Youngstown, Ohio, United States. read more
EMPLOYEE
PARTICIPANTS
178
TOTAL
RATINGS
1505

Build-A-Bear Workshop Company Culture

Build-A-Bear Workshop Culture

This score is derived from employee ratings & reviews
2.6/5
Build-A-Bear Workshop's Overall Culture is rated D

Top Rated Culture Dimensions

Build-A-Bear Workshop CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Sharon John Build-A-Bear Workshop's CEO
Sharon John
60 /100

Diversity at Build-A-Bear Workshop

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Diverse employees at Build-A-Bear Workshop have rated Environment, Outlook, and Work Culture as the highest categories they have scored

Women at Build-A-Bear Workshop

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Women at Build-A-Bear Workshop have rated Environment, Retention, and Team as the highest categories they have scored

Build-A-Bear Workshop eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 30%Bottom 30% of Similar Size Companies on Comparably

Recommend to a Friend?

-32

Build-A-Bear Workshop employees are -32% more likely to recommend Build-A-Bear Workshop as a great place to work

25%Promoters
18%Passives
57%Detractors

Working at Build-A-Bear Workshop

Working at Build-A-Bear Workshop is rated below average by 178 employees, across various culture dimensions. Build-A-Bear Workshop employees rate Professional Development highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Build-A-Bear Workshop’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Saint Louis, MO. See below in detail how working at Build-A-Bear Workshop was rated by employees.

Overall Company Culture at Build-A-Bear Workshop

D

Overall Company Culture at Build-A-Bear Workshop is rated D

Last updated months ago

Bottom
20%

Build-A-Bear Workshop ranks in the Bottom 20% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 178 Employees

View Results
0
20
40
60
80
100
Sales
60
Sales60

Build-A-Bear Workshop Employee Reviews

Out of 172 Build-A-Bear Workshop employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping Build-A-Bear Workshop improve their work culture.

65%
35%
Positive Reviews65%
Constructive Feedback35%

Positive Reviews From Build-A-Bear Workshop Employees

  • What did you like most about the interview process?
    The welcoming environment and personal questions
  • What makes you most happy at work?
    My coworkers, the occasional 50% discount and christmas time
  • What is most positive about the culture and environment at your company?
    Everyone's generally pleasant around eachother. Like I said, we're all friends

Constructive Feedback From Build-A-Bear Workshop Employees

  • What would you improve about your company's interview process?
    Remove the bureaucracy and learn some basic social skills. There's more to life than pondering how every waking moment would work as a Facebook post.
  • What's going wrong and how can it be improved?
    Guests feel that the products they want are never in store. There's constant corporate mandated upselling and forcing socially shy guests into uncomfortable social scenarios. There's a lot of settling of differences through exaggeration, innuendo and passive agression and spiteful career sniping.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    The issue is that lack of autonomy makes every position worth about minimum wage. It also invites hiring the lowest quality people because that's what their skills are usually worth. So being an employee who works and has a functioning brain feels punishing as if the company wants them to leave.

Build-A-Bear Workshop Company Information

Build-A-Bear Workshop Company Overview

Build A Bear is a Consumer Services company located in 7401 Market St, Youngstown, Ohio, United States.

Build-A-Bear Workshop Mission, Vision & Values

Build-A-Bear Workshop Mission & Values

At Build-A-Bear, our mission is simple: placing a heart in a furry friend that brings to mind warm thoughts of childhood, friendship, trust and love. From the beginning, our mission has remained the same: to add a little more to life. Our mission is a natural extension of the Build-A-Bear vision, which is to empower kids of all ages to express themselves in a safe, warm space through services, experiences and, of course, furry friends! Through our company's vision, our Guests rediscover — and celebrate — the heart of childhood. As the leading company offering a hands-on, Make-Your-Own furry friend retail experience, Build-A-Bear has grown a lot since our founding in 1997. We now have taken our mission global, with more than 160 million furry friends created worldwide — which means the sun truly never sets on Build-A-Bear!

HeadquarterSaint Louis, MO
United States of America
Websitewww.buildabear.com
Founding Date1997
Tel13144238188
Company StatusPublic
StockBBW
  • Culture Video

Build-A-Bear Workshop Employees

178 employees at Build-A-Bear Workshop have reviewed Build-A-Bear Workshop across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 178 Build-A-Bear Workshop employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Build-A-Bear Workshop are mostly dissatisfied with their total compensation at Build-A-Bear Workshop, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Build-A-Bear Workshop are not very pleased with their team. 178 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at Build-A-Bear Workshop are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Build-A-Bear Workshop believe the environment at Build-A-Bear Workshop is positive. Most Participants believe the pace of work at Build-A-Bear Workshop is moderate. About 83% of the employees at Build-A-Bear Workshop work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Build-A-Bear Workshop are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Build-A-Bear Workshop - Employee Onboarding

The prevailing opinion from employees about joining Build-A-Bear Workshop is that the company was prepared on their first day. Build-A-Bear Workshop employees concluded that their overall onboarding experience was positive. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Build-A-Bear Workshop KPIs and OKRs

At Build-A-Bear Workshop 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Build-A-Bear Workshop's KPIs and OKRs is essential for its success. Out of 2 Build-A-Bear Workshop employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

Build-A-Bear Workshop CEO & Leadership

Build-A-Bear Workshop CEO - Sharon John

Sharon John Build-A-Bear Workshop's CEO
60 /100

Sharon’s approval rate is lower compared to CEOs at similar sized companies, putting Sharon in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Saint Louis, MO. Sharon John’s employees rank Build-A-Bear Workshop in the Top 15% for Professional Development, in the Top 40% for Environment, and in the Bottom 30% for Outlook. John is generally unpopular with Build-A-Bear Workshop employees, but ranks especially low with employees with 1 to 3 Years experience, and by Male employees and employees in the Sales department. However, employees with Over 10 Years experience have a slightly more favorable view of the CEO.

Build-A-Bear Workshop Leadership

The Build-A-Bear Workshop Executive Team is rated a “D” and led by CEO Sharon John, Chief Financial Officer Voin Todorovic, and Chief Administrative Officer, General Counsel and Secretary Eric Fencl

  • Sharon John  CEO / President

    Sharon John CEO / President

    Sharon John serves as the CEO / President of Build-A-Bear Workshop.

  • Voin Todorovic Chief Financial Officer

    Mr. Voin Todorovic has been the Chief Financial Officer of Build-A-Bear Workshop, Inc. since September 15, 2014. Mr.... read more

  • Eric Fencl Chief Administrative Officer, General Counsel and Secretary

    Mr. Eric R. Fencl has been Chief Administrative Officer at Build-A-Bear Workshop, Inc. since October 2015 and has been... read more

  • J. Christopher Hurt Chief Operations Officer

    Mr. J. Christopher Hurt, also known as Chris, has been Chief Operations Officer of Build-A-Bear Workshop, Inc. since... read more

  • Chris Hurt COO

    Chris Hurt serves as the COO for Build-A-Bear Workshop. Chris started at Build-A-Bear Workshop in April of 2015. Chris... read more

  • Roz Johnson Sr. Managing Director - Operations

    Roz Johnson serves as the Sr. Managing Director - Operations for Build-A-Bear Workshop. Roz started at Build-A-Bear... read more

  • Michael Early Senior Managing Director - Head of Information Technology

    Michael Early serves as the Senior Managing Director - Head of Information Technology for Build-A-Bear Workshop. Michael... read more

  • Timothy Hardy Director - International Franchising and Operations

    Timothy Hardy serves as the Director - International Franchising and Operations for Build-A-Bear Workshop. Timothy... read more

  • Stephanie Lynch Director Brand Marketing Strategy

    Stephanie Lynch serves as the Director Brand Marketing Strategy for Build-A-Bear Workshop. Stephanie started at... read more

Build-A-Bear Workshop Salaries

How much does Build-A-Bear Workshop pay?

How much do people at Build-A-Bear Workshop get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Build-A-Bear Workshop is $120,942, or $58 per hour, while the estimated median salary is $117,466, or $56 per hour.

At Build-A-Bear Workshop, the highest paid job is a Director of Sales at $226,479 annually and the lowest is a CS Rep at $45,756 annually. Average Build-A-Bear Workshop salaries by department include: Design at $115,767, Product at $153,055, Operations at $98,108, and HR at $116,062. Half of Build-A-Bear Workshop salaries are above $117,466.

77 employees at Build-A-Bear Workshop rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 219 ratings) while 70 employees at Build-A-Bear Workshop rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 71 ratings).

Salaries contributed from Build-A-Bear Workshop employees include job titles like Graphic Designer and Sales Manager. Comparably data has a total of 1 salary records from Build-A-Bear Workshop employees.

Last updated months ago.

1st Percentile
$64k
$64k1st Percentile
17th Percentile
$93k
$93k17th Percentile
33rd Percentile
$115k
$115k33rd Percentile
50th Percentile
$168k
$168k50th Percentile
67th Percentile
$203k
$203k67th Percentile
83rd Percentile
$269k
$269k83rd Percentile
100th Percentile
$270k
$270k100th Percentile
$120,942*
Average Compensation
$117,466*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Build-A-Bear Workshop Salaries by City

Build-A-Bear Workshop Salaries by Department

Explore Build-A-Bear Workshop Salaries

Diversity & Inclusion at Build-A-Bear Workshop

Diverse employees at Build-A-Bear Workshop score the company 52/100 across various culture categories, placing Build-A-Bear Workshop in the Bottom 15% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Build-A-Bear Workshop across various culture dimensions.

Ranked Culture the Highest

Women 60/100
Department - Sales
Men N/A/100
Diverse Employees 55/100
Department - Sales

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Build-A-Bear Workshop Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement

Build-A-Bear Workshop PTO

Build-A-Bear Workshop's PTO and Vacation policy typically gives 15-20 days off a year. Build-A-Bear Workshop's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time100%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo100%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Build-A-Bear Workshop Careers

Build-A-Bear Workshop Jobs

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Frequently Asked Questions regarding Build-A-Bear Workshop

Who is the CEO of Build-A-Bear Workshop?

Build-A-Bear Workshop CEO is Sharon John, their score by employees is 60

What is Build-A-Bear Workshop eNPS?

The eNPS for Build-A-Bear Workshop is -32

What is Build-A-Bear Workshop revenue?

Build-A-Bear Workshop revenue is $358M

What is the salary for CS Rep in Build-A-Bear Workshop?

CS Rep average salary in the US is 46k

What are the salaries in the Product in Build-A-Bear Workshop?

The average salaries for Product in Build-A-Bear Workshop is 153k

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