CD Baby – Customer service basically does not exist.

CD Baby Claimed Company

CD Baby is an online record store and independent music distributor enabling musicians to sell CDs, Vinyl and MP3s. read more

EMPLOYEE PARTICIPANTS: 19

TOTAL RATINGS: 336

CEO: Tracy Maddux

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Customer service basically does not exist.

Other Employee Reviews for CD Baby

Why do you feel undervalued and what would make you feel better about your compensation?

Keeping in line with other companies compensation.
Compensation review

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Tone deaf leadership. No transparency or consistency. Sub-standard wages

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I am not compensated adequately on a yearly basis for inflation, much less for my productivity. Management lacks transparency, honesty, and professionalism.

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Promotions are based on popularity, not ability. It is a struggle to be taken seriously unless you are friends with management, or have just gotten married/bought a house/had a baby.

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Management plays favorites. Experience is overlooked in favor of who just got married/bought a house/had a baby. Promotions are not merit based, it's a popularity contest.

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CD Baby – Customer service basically does not exist.

Customer service basically does not exist.

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