
Good Benefits , Good training. Great programs for education and financial interest. Insight , how to change to stay competitive.
Turning a negative experience into an opportunity. Helping the customer feel as if they solved the problem and I was just there to guide.
The guys at age 40 and above are left behind. We hold the knowledge and experience yet we are ignored. Bias towards women needs to stop!
Current team is young and learning. Tech skills are great but the business skills are lacking. More focus on Customer service is needed.