Cisco Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
First rate company. talented organization. great at execution
Review from Customer Success Dept
What do you like best about the leadership team?
They are supportive and open to constructive criticism. There is plenty of work to go around and it will consume you if you let it, but they push you to try to maintain a good work life balance.
Review from Customer Success Dept
transparent, diverse and highly competent
Review from Customer Success Dept
Diversity, inclusion, innovation and #1 place to work.
Review from Customer Success Dept
honesty, being humans, carrying about employees
Review from Customer Success Dept
They generally leave me alone
Review from Customer Success Dept
What does the leadership team need to get better at?
Toxic executive in Customer Success CX. She needs to go she has destroyed the culture in services
Review from Customer Success Dept
What is the best part about your compensation package?
Medical benefits are very competitive.
Review from Customer Success Dept
I believe I get paid a little more than average, it is very hard to confirm
Review from Customer Success Dept
Bonus, health benefits, stock grants
Review from Customer Success Dept
salary & benefits.. equity (RSUs) not widely given to employees
Review from Customer Success Dept
It is comprehensive and highly competitive
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Cisco yet.
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What are some of the best things about your team?
I'm on a team of geniuses who are very humble. No one worries about stepping on toes and everyone speaks highly of each other. There is constant friendly banter and we have fun between serious meetings.
Review from Customer Success Dept
I like independence, however the team is responsive when I have questions
Review from Customer Success Dept
have my back, help me evolve in my role
Review from Customer Success Dept
Competent people who are always ready to help and collaborate
Review from Customer Success Dept
time, tentative, productive and meaningful
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
My team are doing the best they can given the tremendous administrative and unnecessary work imposed by COO. We all need to learn to push back on unproductive work
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Family always comes first. Whether you have a planned family obligation or a last-minute surprise, the support to take care of your family first is there.
Review from Customer Success Dept
That family is actually put first for the most part. Even though everyone says this, many companies don't mean it
Review from Customer Success Dept
good work / life balance via work from home
Review from Customer Success Dept
Cisco is full of ambitious and professional people that are always willing to help team mates
Review from Customer Success Dept
attitude, character, give back, inclusion
Review from Customer Success Dept
What needs to change to make the company culture better?
Chance some of the top leadership specifically the COO
Review from Customer Success Dept
What did you like most about the interview process?
The final round of interviews were less formal and more conversational. It was an opportunity for both sides to see if we were a good fit.
Review from Customer Success Dept
I was able to speak with several individuals with different insights.
Review from Customer Success Dept
I was able to talk to a large variety of people
Review from Customer Success Dept
well planned. transparent. Interviewers kept it real with no gimmicks.
Review from Customer Success Dept
The interviews were fairly laid back and not stressful
Review from Customer Success Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
I enjoy working with our team to solve unique challenges.
Review from Customer Success Dept
Co-workers, customers and my team
Review from Customer Success Dept
working with good people + one more word
Review from Customer Success Dept
I work with talented people and we have a real impact on the lives of our customers
Review from Customer Success Dept
Working from home and a paycheck
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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