Cisco Customer Success Manager Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
Diversity, inclusion, innovation and #1 place to work.
Review from Customer Success Dept
honesty, being humans, carrying about employees
Review from Customer Success Dept
What does the leadership team need to get better at?
Toxic executive in Customer Success CX. She needs to go she has destroyed the culture in services
Review from Customer Success Dept
What is the best part about your compensation package?
Bonus, health benefits, stock grants
Review from Customer Success Dept
Stock options, wages and benefits
Review from Customer Success Dept
like all of it equally
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
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What are some of the best things about your team?
time, tentative, productive and meaningful
Review from Customer Success Dept
trust, having each others back, sense of ownership of given responsibilities, self-reliance
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
My team are doing the best they can given the tremendous administrative and unnecessary work imposed by COO. We all need to learn to push back on unproductive work
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
attitude, character, give back, inclusion
Review from Customer Success Dept
people are nice and helpful, opened. Flexibility, no micromanagement
Review from Customer Success Dept
What needs to change to make the company culture better?
Chance some of the top leadership specifically the COO
Review from Customer Success Dept
What did you like most about the interview process?
diverse team, fair, unbiased, thorough
Review from Customer Success Dept
conversation based, interesting and challenging questions
Review from Customer Success Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Co-workers, customers and my team
Review from Customer Success Dept
appreciation, support, support, and mental health.
Review from Customer Success Dept
doing things I'm good at, having responsibility, moving things forward
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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