Convergys Claimed Company

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EMPLOYEE PARTICIPANTS: 80

TOTAL RATINGS: 1513

CEO: Andrea Ayers

Convergys Retention Score

Convergys is in the Bottom 35% of similar sized companies in its ability to retain quality employees. 33% of employees would not leave Convergys if they were offered a job for more money while 62% are excited to go to work each day. Overall, 50% of Convergys' employees feel the company is doing what it should to retain them while 50% may be considering new employment. Quality employees are difficult to find which makes retaining them all the more important.

Last updated months ago.

Where This Score Ranks Convergys' Retention

BOTTOM
35%
In the Bottom 35% of 1341 Similar Sized Companies on Comparably
4th
4th place versus 5 competitors rated on Comparably

May

Jun

Aug

Oct

Feb

C-64 / 100

Jan

Who Ranks Convergys' Retention the Highest?

Department - Operations 84/100

Department - HR 84/100

Experience - Entry Level 76/100

Who Ranks Convergys' Retention the Lowest?

Department - IT 50/100

Experience - 3 to 6 Years 53/100

Tenure - 1 to 2 Years 53/100

Convergys Retention At a Glance

Convergys' Retention score is rated a "C-" by 77 employees. The category helps understand Convergys' focus and commitment to retaining employees in their organization.

Over the past three months, Convergys' Retention score has remained steady at 64/100. Convergys ranks in 4th place versus 5 competitors which include TP, Google, Alorica, Infosys, and APAC Customer Services. The Operations and HR departments are likely to stay at the company the longest, while the IT and Sales departments are likely to have the highest turnaround.

Convergys' Retention score is in the Bottom 35% of 1341 similar sized companies (10,000+ Employees) on Comparably.

Convergys' Retention Trendline

Convergys64
Similar Size on Comparably

How Convergys' Retention Score is Calculated

Answer	Percent
Yes	53%
No	47%

Do you believe you're paid fairly?

Answer	Percent
Yes	86%
No	14%

Do you look forward to interacting with your coworkers?

out of 100

How would you rate the quality of your coworkers?

Answer	Percent
Yes	62%
No	38%

Are you typically excited about going to work each day?

Answer	Percent
Every week	53%
Once a month	16%
Once a quarter	4%
Once a year	11%
Never	16%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	29%
No	71%

Do you approve of the job your executive team is doing at your company?

Answer	Percent
Yes	50%
No	50%

Do Your Company Leaders Do What They Should to Retain You as an Employee?

Answer	Percent
Very Secure	30%
Secure Enough	30%
Neutral	0%
Insecure	30%
Very Insecure	10%

How secure do you feel your job is at your company?

Answer	Percent
Yes	43%
No	57%

Do you have a close friend at work?

Answer	Percent
Yes	58%
No	42%

Would you leave your current job for a 20% raise at a different company?

Answer	Percent
Multiple times a week	18%
Once a week	0%
Once a month	9%
Once a quarter	0%
Never	73%

How often do you socialize with team members outside of work?

Answer	Percent
Yes	54%
No	46%

Do you feel burnt out at work?

Answer	Percent
Yes	45%
No	55%

Are you challenged at work?

Answer	Percent
Yes	33%
No	67%

Would you turn down a job offer today, for slightly more money?

Answer	Percent
Yes	33%
No	67%

Are you proud to be a part of your company?

Convergys' Retention Rank Against Similar Sized Companies on Comparably

BOTTOM

35%

Convergys ranks in the Bottom 35% of other companies on Comparably with 10,000+ Employees for Retention Score.

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