CSL Employee Reviews
Out of 151 CSL employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping CSL improve their work culture. The Customer Support team, with 100% positive reviews, reports the best experience at CSL compared to all other departments at the company. The Operations team offered the most constructive feedback, with 73% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
The leadership team cares about staff.
Great leadership team , cant deny
My leadership team is easy to communicate with. They review concerns brought to their attention in a timely manner. They reach out to employees periodically. They support employees starting community outreach. They are transparent.
so kind and professional always
Leadership team is accessible when needed. LT is caring about employees and represent our values.
What does the leadership team need to get better at?
Everything. They use intimidation and threats to keep employees doing what they want
Social skills. Anger management. Overall training.
Everything be more personal to new employees
Listen to employees, reduce unnecessary pressure
Being authentic and creating psychological trust.
What is the best part about your compensation package?
My compensation plan is good
My benefits are top of the market
It helps me plan for my future in areas that I did not even know I should plan.
The medical benefits are fairly priced
Ability to buy company shares at discounted prices.
Why do you feel undervalued and what would make you feel better about your compensation?
Better work life balance needed. Want voice heard.
My pay is lower than my experience. Made to feel very low.
Review from Operations Dept
Considering the excessive amount of work, standing 100% of shift, responsibility, accountability, the schedule and endless training that's expected of the phlebotomists. I'm disgusted to learn medical screeners receive the same amount of pay that I do.
I am bullied, harassed, mistreated, and a whole lot of discrimination
Underpaid, no full benefits, no bonuses
Review from Operations Dept
What are some of the best things about your team?
Professional, collaborative, efficient and knowledgeable
My co workers generally do their best and love just talking and interacting with them.
We help each other. There isn't any backbiting. We all truly want to see the other person do well.
Good working relationships among coworkers.
Solid team work, good spirit
What do your coworkers need to improve and how could you work together better?
Employ people that will show up to work on a regular basis.
Learning to go to work make your money and go home, grow up and stop gossiping and do your job and don't let your leadership swell your head
More personal to me and not so much food
Transparency and honest engagement around decision making. No one makes decisions efficiently.
Our attitudes need work, but it's very difficult when financial pressure and inability to support ourselves with this one job. Security, financial or job, is nowhere to be found here, and it shows in attitudes, demeanor, and turn over rates.
Review from Operations Dept
What is most positive about the culture and environment at your company?
Employees really do want to deliver good outcomes for projects and patients. Work hard.
The honesty of the staff. If I mess up, they let me know, but in a non-confrontation manner.
I wish it was better
There is a lot of talent, but it isn't being activated.
We are engaged as a group also doing social and community activities. What stands out is our drive to serve patients.
What needs to change to make the company culture better?
Raise pay, travel compensation for commuters, hire people that show up to work everyday. Consider employees physical and mental health, giving them time to rest. Hire reliable serious professional help so that current employees don't burn out from being pushed to the limit.
Needs much better IT leadership.
Leadership and management. Hire people that come to work and are not late every day and expect everyone else to pick up their slack
More trust from top management
Less management and more hands on
What did you like most about the interview process?
The interview was one on one and welcomed my questions.
It was a conversation between 2 people.
Obtaining gainful employment at the company.
Very quick streamlined interviewing process.
Multiple interviews with key stakeholders
What would you improve about your company's interview process?
Don't just hire anybody to make the center look good
Super fast, not thorough, and unprofessional.
Review from Operations Dept
What makes you most happy at work?
Being recognised, respected and appreciated
We have great customer service.
Review from Operations Dept
Seeing and speaking with donors.
Clocking out and leaving that place as fast as I can
Good relationships with coworkers and vendors.
What's going wrong and how can it be improved?
Again, leadership and supervise classes. I think you're Center manager could dress a little bit more appropriate
To many chiefs and nothing gets accomplished
Again different management and better pay needs to happen
Be employee-centric and expect that positivity and devotion back.
Review from Operations Dept
Pay and attitudes are flailing. We need constructive criticism. Actual training and mentorship would be nice. But I think better pay and positive attitudes would go a long long way. If you read the company values, they sound great. But, they are nowhere to be found at the center level.
Review from Operations Dept
What do you like best about your company?
The automatic benefits payment means I don't have to worry about paying it.
Review from Operations Dept
What would you most like to see improved at your company?
The pay needs to be seriously reworked and major raises need to be applied to our area. I can't afford to take care of my family and that is very depressing and discouraging. And, the company could care less while they post stories of people who use our products.
Review from Operations Dept
Employee compensation needs a huge boost. Turnover is crazy, and the good employees move on to better, more rewarding companies.
Review from Operations Dept