Bad pay. The good employees leave to get paid what they deserve. They can't hire anyone great at the rate they pay, so we get inexperienced people on the cheap, and they get what they pay for. They treat the employees like a liability instead of a person. I can't afford a decent life here.
What do you like best about your company?
The automatic benefits payment means I don't have to worry about paying it.
What did you like most about the interview process?
Both my interviewers were very nice and mostly professional. I actually liked that they were laid back and funny.
What does the leadership team need to get better at?
Pay your employees fairly when looking at the location. We don't make enough to support ourselves financially. How are we supposed to focus on work when we can hardly afford our bills and food?
What do your coworkers need to improve and how could you work together better?
Our attitudes need work, but it's very difficult when financial pressure and inability to support ourselves with this one job. Security, financial or job, is nowhere to be found here, and it shows in attitudes, demeanor, and turn over rates.
Why do you feel undervalued and what would make you feel better about your compensation?
I would like a fair and transparent explanation of our pay based on similar positions in the area and of other niches. I think if they looked at the data and went to explain it to us, they would pay us a more acceptable rate.
What needs to change to make the company culture better?
We need to have financial and job security. A welcoming work place with constructive meetings about not just being better workers, but being better, healthier, more effective people. Treat your employees like you want them here as individuals, pay them better. We are more than just numbers.
What would you most like to see improved at your company?
The pay needs to be seriously reworked and major raises need to be applied to our area. I can't afford to take care of my family and that is very depressing and discouraging. And, the company could care less while they post stories of people who use our products.
What's going wrong and how can it be improved?
Pay and attitudes are flailing. We need constructive criticism. Actual training and mentorship would be nice. But I think better pay and positive attitudes would go a long long way. If you read the company values, they sound great. But, they are nowhere to be found at the center level.
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