CSX Corporation Culture | Comparably
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CSX Corporation Claimed Company
CSX is a company on the move. As the nation’s best run railroad, we’re redefining freight rail with a progressive vision and real results – setting new industry performance standards and building a force of highly skilled professionals who are energized to help us move the economy safely, efficiently and reliably. read more
EMPLOYEE
PARTICIPANTS
108
TOTAL
RATINGS
1026

CSX Corporation Company Culture

CSX Corporation Culture

This score is derived from employee ratings & reviews
2.4/5
CSX Corporation's Overall Culture is rated D-

Top Rated Culture Dimensions

CSX Corporation CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Joseph R. Hinrichs CSX Corporation's CEO
Joseph R. Hinrichs
47 /100

Diversity at CSX Corporation

Top 30%Top 30% of Similar Size Companies on Comparably
B

Diverse employees at CSX Corporation have rated Compensation, Perks And Benefits, and Happiness as the highest categories they have scored

Women at CSX Corporation

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Women at CSX Corporation have rated Compensation, Perks And Benefits, and Happiness as the highest categories they have scored

CSX Corporation eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 10%Bottom 10% of Similar Size Companies on Comparably

Recommend to a Friend?

-53

CSX Corporation employees are -53% more likely to recommend CSX Corporation as a great place to work

17%Promoters
13%Passives
70%Detractors

Working at CSX Corporation

Working at CSX Corporation is rated below average by 108 employees, across various culture dimensions. CSX Corporation employees rate Compensation highest among all categories, and think that Work Culture and Professional Development have the most room for improvement, putting CSX Corporation’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in Gainesville, FL. See below in detail how working at CSX Corporation was rated by employees.

Overall Company Culture at CSX Corporation

D-

Overall Company Culture at CSX Corporation is rated D-

Last updated 2 days ago

Bottom
10%

CSX Corporation ranks in the Bottom 10% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 108 Employees

View Results
0
20
40
60
80
100
IT
81
IT81
Engineering
49
Engineering49
Operations
38
Operations38

CSX Corporation Employee Reviews

Out of 91 CSX Corporation employee reviews, 39% were positive. The remaining 61% were constructive reviews with the goal of helping CSX Corporation improve their work culture.

39%
61%
Positive Reviews39%
Constructive Feedback61%

Positive Reviews From CSX Corporation Employees

  • What is the best part about your compensation package?
    It is very beneficial to me
  • What are some of the best things about your team?
    We dont have a team. Its every man for himself
  • What makes you most happy at work?
    The pay is the best.

Constructive Feedback From CSX Corporation Employees

  • What would you improve about your company's interview process?
    Who they hire what they are looking for in an employee
  • What needs to change to make the company culture better?
    Management quality of life pay
  • Why do you feel undervalued and what would make you feel better about your compensation?
    We are treated and talk to worse than dogs. Company is making billions of money and we are forced to work longer hours to fill in for the job cuts

CSX Corporation Company Information

CSX Corporation Company Overview

CSX is a company on the move. As the nation’s best run railroad, we’re redefining freight rail with a progressive vision and real results – setting new industry performance standards and building a force of highly skilled professionals who are energized to help us move the economy safely, efficiently and reliably.

CSX Corporation Mission, Vision & Values

CSX Corporation Mission Statement

To be the best run railroad in North America.

CSX Corporation Vision Statement

To be the best run railroad in North America.

CSX Corporation Values

  • Act with integrity
  • Make sure employees know what is expected of them and reward them when they do the right things.
  • Always strive to get better.
Headquarter500 Water Street, 15th Floor
Jacksonville, FL 32202
United States of America
Websitewww.csx.com
Founding Date1980
Tel904-359-3200
Company StatusPublic
StockCSX
Jobswww.csx.com/index.cfm/working-at-csx/

CSX Corporation Competitors

CSX Corporation competitors include Canadian Pacific Railway, BNSF Railway, Union Pacific Railroad, and Norfolk Southern Corporation. CSX Corporation ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how CSX Corporation compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Canadian Pacific Railway's Logo
    Canadian Pacific Railway
    2.6/5
  2. #2
    CSX Corporation's Logo
    CSX Corporation
    2.4/5
  3. #3
    BNSF Railway's Logo
    BNSF Railway
    2.4/5
  4. #4
    Union Pacific Railroad's Logo
    Union Pacific Railroad
    2.3/5
  5. #5
    Norfolk Southern Corporation's Logo
    Norfolk Southern Corporation
    2.3/5

CSX Corporation Employees

108 employees at CSX Corporation have reviewed CSX Corporation across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.

Overall, the 108 CSX Corporation employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at CSX Corporation are not very pleased with their total compensation at CSX Corporation, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at CSX Corporation are not very pleased with their team. 108 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at CSX Corporation are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at CSX Corporation believe the environment at CSX Corporation is negative. Most Participants believe the pace of work at CSX Corporation is extremely fast. About 34% of the employees at CSX Corporation work 8 hours or less, while 23% of them have an extremely long day - longer than twelve hours.

Overall, the employees at CSX Corporation are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining CSX Corporation - Employee Onboarding

The prevailing opinion from Comparably users in Gainesville, FL about their company is that it was somewhat prepared on their first day. Gainesville, FL employees concluded that their overall onboarding experience was positive. 72% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

CSX Corporation KPIs and OKRs

Employees’ understanding of CSX Corporation's KPIs and OKRs is essential for its success. Out of 3 CSX Corporation employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes67%
No33%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

CSX Corporation CEO & Leadership

CSX Corporation CEO - Joseph R. Hinrichs

Joseph R. Hinrichs CSX Corporation's CEO
47 /100

CSX Corporation’s CEO Joseph R. Hinrichs started in this role in 2022. Joseph’s approval rate is lower compared to CEOs at similar sized companies, putting Joseph in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Gainesville, FL. Joseph R. Hinrichs’s employees rank CSX Corporation in the Bottom 35% for Compensation, in the Bottom 30% for Perks And Benefits, and in the Bottom 20% for Happiness. R. Hinrichs is generally unpopular with CSX Corporation employees, but ranks especially low with employees in the Operations department, and by employees in the Engineering department and Female employees. However, employees with the company for Less than 1 Year have a slightly more favorable view of the CEO. When compared to CSX Corporation’s competitors, Joseph R. Hinrichs ranks below Canadian Pacific Railway CEO Keith Creel.

CSX Corporation Leadership

The CSX Corporation Executive Team is rated a “F” and led by CEO Joseph R. Hinrichs, Chief Financial Officer and Executive Vice President Frank Lonegro, and Executive Officer Fredrik Eliasson

  • Joseph R. Hinrichs  CEO / President

    Joseph R. Hinrichs CEO / President

    Joseph R. Hinrichs serves as the CEO / President of CSX Corporation.

  • Frank Lonegro Chief Financial Officer and Executive Vice President

    Mr. Frank A. Lonegro has been Chief Financial Officer and Executive Vice President of CSX Corporation since September 8,... read more

  • Fredrik Eliasson Executive Officer

    Mr. Fredrik J. Eliasson served as an Executive Officer of CSX Corporation since November 15, 2017. Mr. Eliasson served... read more

  • Cynthia M. Sanborn Executive Officer

    Ms. Cynthia M. Sanborn, also known as Cindy, has been an Executive Officer of CSX Corp. since November 15, 2017. Ms.... read more

  • Greg Mellish Chief Engineer of Maintenance of Way - North

    Mr. Greg Mellish has been Chief Engineer of Maintenance of Way - North at CSX Corp. since March 2016. Mr. Mellish... read more

  • Michael O'malley Head of Purchasing and Materials Group

    Mr. Michael O'malley, also known as Mike has been the Head of Purchasing and Materials group at CSX Corp. since January... read more

  • Edmond L. Harris Executive Vice President of Operations

    Mr. Edmond L. Harris, also known as Ed, has been Executive Vice President of Operations at CSX Corporation since January... read more

  • Mike Pendergrass Chief Transportation Officer and Vice President of Transportation

    Mr. Mike Pendergrass has been Vice President of Transportation at CSX Corp. since February 12, 2015, and serves as the... read more

  • Lee Moss Chief Engineer of Maintenance of Way - South

    Mr. Lee Moss has been Chief Engineer of Maintenance of Way - South at CSX Corp. since March 2016. Mr. Moss served as... read more

CSX Corporation Salaries

How much does CSX Corporation pay?

How much do people at CSX Corporation get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at CSX Corporation is $134,744, or $64 per hour, while the estimated median salary is $130,972, or $62 per hour.

At CSX Corporation, the highest paid job is a Director of Sales at $227,684 annually and the lowest is a CS Rep at $45,715 annually. Average CSX Corporation salaries by department include: HR at $123,499, IT at $107,671, Admin at $60,410, and Product at $161,579. Half of CSX Corporation salaries are above $130,972.

55 employees at CSX Corporation rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 168 ratings) while 55 employees at CSX Corporation rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 56 ratings).

Salaries contributed from CSX Corporation employees include job titles like Jr Developer, Operations Manager, IT Manager, and Project Manager. Comparably data has a total of 2 salary records from CSX Corporation employees.

Last updated 3 days ago.

1st Percentile
$74k
$74k1st Percentile
17th Percentile
$102k
$102k17th Percentile
33rd Percentile
$130k
$130k33rd Percentile
50th Percentile
$187k
$187k50th Percentile
67th Percentile
$242k
$242k67th Percentile
83rd Percentile
$271k
$271k83rd Percentile
100th Percentile
$301k
$301k100th Percentile
$134,744*
Average Compensation
$130,972*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

CSX Corporation Salaries by City

CSX Corporation Salaries by Department

Explore CSX Corporation Salaries

Diversity & Inclusion at CSX Corporation

Diverse employees at CSX Corporation score the company 71/100 across various culture categories, placing CSX Corporation in the Top 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at CSX Corporation across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men 87/100
Department - IT
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men 39/100
Department - Engineering
Diverse Employees N/A/100

CSX Corporation Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

CSX Corporation PTO

CSX Corporation's PTO and Vacation policy typically gives 10-15 days off a year. Paid Time Off is CSX Corporation's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. CSX Corporation's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo100%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

CSX Corporation Careers

CSX Corporation Jobs

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Let CSX Corporation Know You Want To Work There

Overview of Candidates Interested in CSX Corporation on Comparably

Candidates By Department

All Industries
43%
Admin
14%
Customer Support
14%
Business Development
14%
Operations
14%

Candidates By Location

Jacksonville
57%
Philadelphia
14%
Seattle
14%
Other
14%

Frequently Asked Questions regarding CSX Corporation

What is CSX Corporation address?

CSX Corporation location is at 500 Water Street, 15th Floor

Who is the CEO of CSX Corporation?

CSX Corporation CEO is Joseph R. Hinrichs, their score by employees is 47

What is CSX Corporation eNPS?

The eNPS for CSX Corporation is -53

What is CSX Corporation revenue?

CSX Corporation revenue is $11B

What is the salary for Accounting Manager in CSX Corporation?

Accounting Manager average salary in the US is 119k

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