Cumberland Farms Culture | Comparably
Cumberland Farms, Inc. operates as a convenience store/petroleum marketer. It also purchases, sells, leases. read more
EMPLOYEE
PARTICIPANTS
507
TOTAL
RATINGS
4554

Cumberland Farms Company Culture

Cumberland Farms Culture

This score is derived from employee ratings & reviews
2.4/5
Cumberland Farms' Overall Culture is rated D-

Top Rated Culture Dimensions

Cumberland Farms CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Ari Haseotes Cumberland Farms' CEO
Ari Haseotes
53 /100

Diversity at Cumberland Farms

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Diverse employees at Cumberland Farms have rated Environment, Executive Team, and Outlook as the highest categories they have scored

Women at Cumberland Farms

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Women at Cumberland Farms have rated Environment, Outlook, and Work Culture as the highest categories they have scored

Cumberland Farms eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Recommend to a Friend?

-38

Cumberland Farms employees are -38% more likely to recommend Cumberland Farms as a great place to work

25%Promoters
12%Passives
63%Detractors

Working at Cumberland Farms

Working at Cumberland Farms is rated below average by 507 employees, across various culture dimensions. Cumberland Farms employees rate Environment highest among all categories, and think that Professional Development and Meetings have the most room for improvement, putting Cumberland Farms’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Boston. See below in detail how working at Cumberland Farms was rated by employees.

Overall Company Culture at Cumberland Farms

D-

Overall Company Culture at Cumberland Farms is rated D-

Last updated 11 days ago

Bottom
10%

Cumberland Farms ranks in the Bottom 10% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 507 Employees

View Results
0
20
40
60
80
100
HR
78
HR78
Customer Support
52
Customer Support52
Sales
51
Sales51
Customer Success
48
Customer Success48
Operations
33
Operations33

Cumberland Farms Employee Reviews

Out of 433 Cumberland Farms employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Cumberland Farms improve their work culture.

62%
38%
Positive Reviews62%
Constructive Feedback38%

Positive Reviews From Cumberland Farms Employees

  • What are some of the best things about your team?
    They are very hard working and amazing
  • What are some of the best things about your team?
    The people who work under me work well alongside one another, and we try to lift each other up the best we can despite the double standards that are thrown at us from the other shifts.
  • What is most positive about the culture and environment at your company?
    The customers and workers have a laid back relationship with one another.

Constructive Feedback From Cumberland Farms Employees

  • What needs to change to make the company culture better?
    The manager as well as the rules
  • What needs to change to make the company culture better?
    Positive people who want to work in customer service and have actual integrity in there job appearance and reputation at work and the reputation of our company and ensure a positive pleasant exp that keeps quest coming back
  • What do your coworkers need to improve and how could you work together better?
    positive reinforcement from managers and corporate

Cumberland Farms Company Information

Cumberland Farms Company Overview

Cumberland Farms, Inc. operates as a convenience store/petroleum marketer. It also purchases, sells, leases.

Cumberland Farms Mission, Vision & Values

Cumberland Farms Mission & Values

Our Mission: to deliver the friendliest, cleanest and most convenient customer experience, by first being the best place to work.

Cumberland Farms Vision Statement

Our Vision: the clear choice for your everyday needs.

HeadquarterFramingham, MA
United States of America
Websitewww.cumberlandfarms.com
Founding Date1938
Tel(180) 022-5970

Cumberland Farms Competitors

Cumberland Farms competitors include Sunoco, Speedway, and Dunkin'. Cumberland Farms ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Cumberland Farms compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Sunoco's Logo
    Sunoco
    3.0/5
  2. #2
    Speedway's Logo
    Speedway
    2.4/5
  3. #3
    Cumberland Farms' Logo
    Cumberland Farms
    2.4/5
  4. #4
    Dunkin' Logo
    Dunkin'
    2.5/5
A Day in the Life
A Day in the Life
Cumberland Farms employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at Cumberland Farms report the work pace is extremely fast
Work Pace
A Day in the Life
59% of Cumberland Farms employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Cumberland Farms employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
29% of Cumberland Farms employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Cumberland Farms employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
58% of Cumberland Farms employees call their work environment negative
Environment

Cumberland Farms Employees

507 employees at Cumberland Farms have reviewed Cumberland Farms across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 11 days ago.

Overall, the 507 Cumberland Farms employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Cumberland Farms are mostly dissatisfied with their total compensation at Cumberland Farms, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Cumberland Farms are mostly dissatisfied with their team. 507 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Cumberland Farms are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Cumberland Farms believe the environment at Cumberland Farms is negative. Most Participants believe the pace of work at Cumberland Farms is comfortably fast. About 73% of the employees at Cumberland Farms work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Cumberland Farms are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Cumberland Farms - Employee Onboarding

The prevailing opinion from employees about joining Cumberland Farms is that the company was prepared on their first day. Cumberland Farms employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Cumberland Farms KPIs and OKRs

At Cumberland Farms 25% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Cumberland Farms' KPIs and OKRs is essential for its success. Out of 7 Cumberland Farms employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes29%
No71%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes25%
No75%
Are the KPIs/OKRs for your department clear?

Cumberland Farms CEO & Leadership

Cumberland Farms CEO - Ari Haseotes

Ari Haseotes Cumberland Farms' CEO
53 /100

Ari’s approval rate is lower compared to CEOs at similar sized companies, putting Ari in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Boston. Ari Haseotes’s employees rank Cumberland Farms in the Bottom 35% for Environment, in the Bottom 20% for Perks And Benefits, and in the Bottom 15% for Compensation. Haseotes is generally unpopular with Cumberland Farms employees, but ranks especially low with employees with 6 to 10 Years experience, and by employees in the Operations department and employees in the Customer Success department. However, employees in the HR department have a slightly more favorable view of the CEO. When compared to Cumberland Farms’s competitors, Ari Haseotes ranks below both Speedway CEO Anthony Kenney and Sunoco CEO Joe Kim.

Cumberland Farms Leadership

The Cumberland Farms Executive Team is rated a “D-” and led by CEO Ari Haseotes, Senior VP & CFO Ralph Takala, and Senior Vice President of Marketing Gwen Forman

  • Ari Haseotes  CEO / President

    Ari Haseotes CEO / President

    Ari Haseotes serves as the CEO / President of Cumberland Farms.

  • Ralph Takala Senior VP & CFO

    Ralph Takala serves as the Senior VP & CFO of Cumberland Farms.

  • Gwen Forman Senior Vice President of Marketing

    Gwen Forman serves as the Senior Vice President of Marketing of Cumberland Farms. Gwen started at Cumberland Farms in... read more

  • Tony Harris Sr. Vice President

    Tony Harris serves as the Sr. Vice President of Cumberland Farms. Tony started at Cumberland Farms in Apr of 2018. Tony... read more

  • Charles Jarrett Sr. Vice President and CIO

    Charles Jarrett serves as the Sr. Vice President and CIO of Cumberland Farms. Charles started at Cumberland Farms in Sep... read more

  • Jeff Cutting VP Divisional Operations

    Jeff Cutting serves as the VP Divisional Operations of Cumberland Farms. Jeff started at Cumberland Farms in Oct of... read more

  • Michael Limoges Vice President Retail Operations

    Michael Limoges serves as the Vice President Retail Operations of Cumberland Farms.

  • Caroline Taitelbaum VP of Accounting Operations

    Caroline Taitelbaum serves as the VP of Accounting Operations of Cumberland Farms. Caroline started at Cumberland Farms... read more

  • Laura Scott VP Strategic Planning & Business Development

    Laura Scott serves as the VP Strategic Planning & Business Development of Cumberland Farms.

Cumberland Farms Salaries

How much does Cumberland Farms pay?

How much do people at Cumberland Farms get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Cumberland Farms is $105,476, or $50 per hour, while the estimated median salary is $103,304, or $49 per hour.

At Cumberland Farms, the highest paid job is a Director of Sales at $234,535 annually and the lowest is a CS Rep at $45,401 annually. Average Cumberland Farms salaries by department include: Customer Support at $75,239, IT at $105,883, Admin at $54,745, and Operations at $70,521. Half of Cumberland Farms salaries are above $103,304.

239 employees at Cumberland Farms rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 711 ratings) while 227 employees at Cumberland Farms rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 233 ratings).

Salaries contributed from Cumberland Farms employees include job titles like Human Resources Coordinator and Sales Manager. Comparably data has a total of 1 salary records from Cumberland Farms employees.

Last updated months ago.

1st Percentile
$64k
$64k1st Percentile
17th Percentile
$83k
$83k17th Percentile
33rd Percentile
$101k
$101k33rd Percentile
50th Percentile
$159k
$159k50th Percentile
67th Percentile
$216k
$216k67th Percentile
83rd Percentile
$260k
$260k83rd Percentile
100th Percentile
$278k
$278k100th Percentile
$105,476*
Average Compensation
$103,304*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Cumberland Farms Salaries by City

Cumberland Farms Salaries by Department

Explore Cumberland Farms Salaries

Diversity & Inclusion at Cumberland Farms

Diverse employees at Cumberland Farms score the company 48/100 across various culture categories, placing Cumberland Farms in the Bottom 10% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Cumberland Farms across various culture dimensions.

Ranked Culture the Highest

Women 51/100
Department - Customer Support
Men 60/100
Department - Sales
Diverse Employees 48/100
Department - Customer Support

Ranked Culture the Lowest

Women 47/100
Department - Sales
Men 54/100
Department - Customer Support
Diverse Employees 46/100
Department - Sales

Cumberland Farms Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Cumberland Farms PTO

Cumberland Farms' PTO and Vacation policy typically gives 0-10 days off a year with 75% of employees expected to be work free while out of office. Paid Time Off is Cumberland Farms' most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Cumberland Farms' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy50%
Office Meals0%
401k Contribution50%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes25%
No75%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo25%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo25%
Less than $500/mo50%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Cumberland Farms Careers

Cumberland Farms Jobs

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H1B Visa

In 2019, Cumberland Farms applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

1
Total Applied
  • 100% Granted (1 out of 1)
  • 0% Denied ( out of 1)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Cumberland Farms Know You Want To Work There

Overview of Candidates Interested in Cumberland Farms on Comparably

Candidates By Department

Sales
60%
All Industries
20%
Customer Support
20%

Candidates By Location

Framingham
20%
Sebastian
20%
Wimauma
20%
Gainesville
20%
Fort Plain
20%

Cumberland Farms Internship Program

Acquiring a position in Cumberland Farms' Internship Program is generally does not offer internships. Why intern at Cumberland Farms? Employees are not so happy at Cumberland Farms and rate their office perks as terrible. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Cumberland Farms employees say they’re rarely bored at work.

How difficult is it to get an internship at Cumberland Farms?

Sales
Very Difficult0%
Somewhat Difficult0%
Not Difficult0%
Difficult0%
Does Not Offer Internships100%
Answered by 3 Sales Interns

Frequently Asked Questions regarding Cumberland Farms

Who is the CEO of Cumberland Farms?

Cumberland Farms CEO is Ari Haseotes, their score by employees is 53

What is Cumberland Farms eNPS?

The eNPS for Cumberland Farms is -38

What is the salary for Project Manager in Cumberland Farms?

Project Manager average salary in the US is 109k

What are the salaries in the Finance in Cumberland Farms?

The average salaries for Finance in Cumberland Farms is 78k

Who are Cumberland Farms competitors?

Cumberland Farms main competitors are Sunoco, Speedway, Dunkin'

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