

Diverse employees at Cumberland Farms have rated Environment, Executive Team, and Outlook as the highest categories they have scored
Women at Cumberland Farms have rated Environment, Outlook, and Work Culture as the highest categories they have scored
Cumberland Farms employees are -38% more likely to recommend Cumberland Farms as a great place to work
| 25% | Promoters |
|---|---|
| 12% | Passives |
| 63% | Detractors |
Working at Cumberland Farms is rated below average by 507 employees, across various culture dimensions. Cumberland Farms employees rate Environment highest among all categories, and think that Professional Development and Meetings have the most room for improvement, putting Cumberland Farms’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Boston. See below in detail how working at Cumberland Farms was rated by employees.
Overall Company Culture at Cumberland Farms is rated D-
Last updated 11 days ago
Cumberland Farms ranks in the Bottom 10% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Out of 433 Cumberland Farms employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Cumberland Farms improve their work culture.
| Positive Reviews | 62% |
|---|---|
| Constructive Feedback | 38% |
What are some of the best things about your team?They are very hard working and amazing
What are some of the best things about your team?The people who work under me work well alongside one another, and we try to lift each other up the best we can despite the double standards that are thrown at us from the other shifts.
What is most positive about the culture and environment at your company?The customers and workers have a laid back relationship with one another.
What needs to change to make the company culture better?The manager as well as the rules
What needs to change to make the company culture better?Positive people who want to work in customer service and have actual integrity in there job appearance and reputation at work and the reputation of our company and ensure a positive pleasant exp that keeps quest coming back
What do your coworkers need to improve and how could you work together better?positive reinforcement from managers and corporate
Cumberland Farms, Inc. operates as a convenience store/petroleum marketer. It also purchases, sells, leases.
Our Mission: to deliver the friendliest, cleanest and most convenient customer experience, by first being the best place to work.
Our Vision: the clear choice for your everyday needs.
| Headquarter | Framingham, MA United States of America |
|---|---|
| Website | www.cumberlandfarms.com |
| Founding Date | 1938 |
| Tel | (180) 022-5970 |
Cumberland Farms competitors include Sunoco, Speedway, and Dunkin'. Cumberland Farms ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Cumberland Farms compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

507 employees at Cumberland Farms have reviewed Cumberland Farms across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 11 days ago.
Overall, the 507 Cumberland Farms employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Cumberland Farms are mostly dissatisfied with their total compensation at Cumberland Farms, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Cumberland Farms are mostly dissatisfied with their team. 507 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Cumberland Farms are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Cumberland Farms believe the environment at Cumberland Farms is negative. Most Participants believe the pace of work at Cumberland Farms is comfortably fast. About 73% of the employees at Cumberland Farms work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Cumberland Farms are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining Cumberland Farms is that the company was somewhat prepared on their first day. Cumberland Farms employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At Cumberland Farms 25% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Cumberland Farms' KPIs and OKRs is essential for its success. Out of 7 Cumberland Farms employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Ari’s approval rate is lower compared to CEOs at similar sized companies, putting Ari in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Boston. Ari Haseotes’s employees rank Cumberland Farms in the Bottom 35% for Environment, in the Bottom 20% for Perks And Benefits, and in the Bottom 15% for Compensation. Haseotes is generally unpopular with Cumberland Farms employees, but ranks especially low with employees with 6 to 10 Years experience, and by employees in the Operations department and employees in the Customer Success department. However, employees in the HR department have a slightly more favorable view of the CEO. When compared to Cumberland Farms’s competitors, Ari Haseotes ranks below both Speedway CEO Anthony Kenney and Sunoco CEO Joe Kim.
The Cumberland Farms Executive Team is rated a “D-” and led by CEO Ari Haseotes, Senior VP & CFO Ralph Takala, and Senior Vice President of Marketing Gwen Forman
Ari Haseotes CEO / President
Ari Haseotes serves as the CEO / President of Cumberland Farms.
Ralph Takala Senior VP & CFO
Ralph Takala serves as the Senior VP & CFO of Cumberland Farms.
Gwen Forman Senior Vice President of Marketing
Gwen Forman serves as the Senior Vice President of Marketing of Cumberland Farms. Gwen started at Cumberland Farms in... read more
Tony Harris Sr. Vice President
Tony Harris serves as the Sr. Vice President of Cumberland Farms. Tony started at Cumberland Farms in Apr of 2018. Tony... read more
Charles Jarrett Sr. Vice President and CIO
Charles Jarrett serves as the Sr. Vice President and CIO of Cumberland Farms. Charles started at Cumberland Farms in Sep... read more
Jeff Cutting VP Divisional Operations
Jeff Cutting serves as the VP Divisional Operations of Cumberland Farms. Jeff started at Cumberland Farms in Oct of... read more
Michael Limoges Vice President Retail Operations
Michael Limoges serves as the Vice President Retail Operations of Cumberland Farms.
Caroline Taitelbaum VP of Accounting Operations
Caroline Taitelbaum serves as the VP of Accounting Operations of Cumberland Farms. Caroline started at Cumberland Farms... read more
Laura Scott VP Strategic Planning & Business Development
Laura Scott serves as the VP Strategic Planning & Business Development of Cumberland Farms.
How much do people at Cumberland Farms get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Cumberland Farms is $105,476, or $50 per hour, while the estimated median salary is $103,304, or $49 per hour.
At Cumberland Farms, the highest paid job is a Director of Sales at $234,535 annually and the lowest is a CS Rep at $45,401 annually. Average Cumberland Farms salaries by department include: Business Development at $89,128, Legal at $134,814, Sales at $168,036, and Admin at $54,745. Half of Cumberland Farms salaries are above $103,304.
239 employees at Cumberland Farms rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 711 ratings) while 227 employees at Cumberland Farms rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 233 ratings).
Salaries contributed from Cumberland Farms employees include job titles like Human Resources Coordinator and Sales Manager. Comparably data has a total of 1 salary records from Cumberland Farms employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $64k | $64k | 1st Percentile |
17th Percentile $83k | $83k | 17th Percentile |
33rd Percentile $101k | $101k | 33rd Percentile |
50th Percentile $159k | $159k | 50th Percentile |
67th Percentile $216k | $216k | 67th Percentile |
83rd Percentile $260k | $260k | 83rd Percentile |
100th Percentile $278k | $278k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at Cumberland Farms score the company 48/100 across various culture categories, placing Cumberland Farms in the Bottom 10% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Cumberland Farms across various culture dimensions.
Cumberland Farms' PTO and Vacation policy typically gives 0-10 days off a year with 75% of employees expected to be work free while out of office. Paid Time Off is Cumberland Farms' most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Cumberland Farms' benefits and PTO Package averages to represent a less than $500 cash value per month.

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In 2019, Cumberland Farms applied for 1 H1B visas. Of the work permits applied for, 100% were approved.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

Candidates By Department
Sales | 60% | |
|---|---|---|
All Industries | 20% | |
Customer Support | 20% |
Candidates By Location
Framingham | 20% | |
|---|---|---|
Sebastian | 20% | |
Wimauma | 20% | |
Gainesville | 20% | |
Fort Plain | 20% |
Acquiring a position in Cumberland Farms' Internship Program is generally does not offer internships. Why intern at Cumberland Farms? Employees are not so happy at Cumberland Farms and rate their office perks as terrible. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Cumberland Farms employees say they’re rarely bored at work.
Who is the CEO of Cumberland Farms?
Cumberland Farms CEO is Ari Haseotes, their score by employees is 53
What is Cumberland Farms eNPS?
The eNPS for Cumberland Farms is -38
What is the salary for Sales Associate in Cumberland Farms?
Sales Associate average salary in the US is 77k
What are the salaries in the Finance in Cumberland Farms?
The average salaries for Finance in Cumberland Farms is 78k
Who are Cumberland Farms competitors?
Cumberland Farms main competitors are Sunoco, Speedway, Dunkin'