45
eNPS Score
Q&A With Delta Air Lines Employees
When you join Delta, you'll not only be a vital part of our success — you'll be seizing the opportunity to take your career to new heights. So if you're ready to change your destination, fasten your seatbelt and prepare for take–off. In the meantime, learn even more about Delta by watching these videos that highlight our founder, our culture and our employees.
How employees describe working at Delta Air Lines
We have the leaders in the airline industry.
Flight Benefits to explore the world
They all care about you and each other
Best one out there for customers
Ghetto and unprofessional, not qualified
What it's like to work at Delta Air Lines
- Delta Air Lines employees generally work 9.2 hrs a day
- Employees at Delta Air Lines report the work pace is comfortably fast
- On a typical day, employees at Delta Air Lines have 1 meeting
- 89% of Delta Air Lines employees look forward to interacting with their team every day
- Delta Air Lines employees most often take 20-30 paid vacation and sick days each year
- 58% of Delta Air Lines employees report they are happy with their work life balance
- Delta Air Lines employees never get valuable feedback on how to improve at work
- 79% of Delta Air Lines employees call their work environment positive
Q&A With Delta Air Lines Employees
IDX: 25 TOT: 101
What's the pay like for Operations roles at Delta Airlines?
Okay starting out, but with time and experience the pay gets better
I think it’s great, I have enough money to buy my own house in Seattle area as a single mom
The pay is what keeps you there.
If you could make changes, how would you improve the culture at Delta Airlines?
Ready reserves need actual schedule flexibility and more than one unpaid week of vacation. Working five days a week with ONLY one unpaid week of vacation - whether you are a new ready reserve or have been ready reserve for thirty years, ONE unpaid week of vacation is not enough. Especially since the flexibility has been taken away from ready reserves that have to work five days a week.
Change top out time from 10.5 years to 8.
More diversity
How can I get hired at Delta Air Lines as a recent grad?
I have no idea.
Look at delta.com for openings
Does Delta Air Lines drug test or do a background check?
Yes
Extensive background checks. Usually hire a third party to conduct the check.
What skills do you need to be successful in the Customer Support department at Delta Air Lines?
Patience
Be ready to work without a hard set of rules that management has to follow and always smile regardless.
How are the career growth opportunities on the Customer Support team at Delta Air Lines?
Minority or millennial and you’re goodn
Depends on what you're looking for. Possibly be ready to move.
What was the most difficult question that was asked during your interview at Delta Airlines?
None that I can remember.
It was the "STAR" related questions.
How does Delta Air Lines measure success and growth in the Operations department?
It depends......Delta in Below Wing ACS, at ATL, as a man of color with no relations in the airline, require you to go beyond the norm. You have to do something mind blowing to move forward. Simply working hard and being able to do everything, as well as showing interest to move forward is not enough. It has a culture of Nepotism. It has a culture of Cronyism.
Productivity and quantity
What skills do you need to be successful in the Operations department at Delta Air Lines?
There are plenty of skills necessary to be successful at Delta Air Lines. You have to be able to work hard to succeed. That means following through, networking, participating in organizations that help you grow mentally.
Possession of either at least 36 months experience on aircraft and/or airframe and powerplant license, ability to stay focused, safety minded, great customer service, and able to get along with coworkers.
How does Delta Air Lines handle HR issues?
Fighting will lead to unemployment.
Very well!
What questions do they ask during the interview process at Delta Airlines?
STAR (Situation Task And Results) questions about previous situations
Why do you want to work here? What will you bring to the company/group.
How would you compare interviewing at Delta Airlines to other places you've interviewed?
Unique and special
It’s fun
What should I wear for an interview at Delta Airlines?
Flight attendant colors. Black, blue. White shirt. Modest.
Suit
What's one thing you wish you'd known before joining Delta Airlines?
The difficulty in entrance exams today in comparison to years ago.
The pay scale and lack of time off.
What's the vibe like in the Customer Support dept at Delta Airlines? How many hours are you working?
They work you into the ground some days no breaks
Hours worked vary by station. Ready reserves are only allowed to work 1400hrs per year. Most likely you will also be working five days a week.
What's the pay like for Customer Support roles at Delta Airlines?
Decent
Most start off hired as a ready reserve, which is literally part time but delta doesn't want to call it that. A ready reserve will only get one, one year pay raise and go no further until a part time or full time spot opens. You also get ONLY one week of UNPAID vacation and a 3% contribution to a 401k. As a ready reserve you will also only get five, maybe six (I forget) holidays and you only get holiday pay if you work them. Ready reserve is the most ridiculous and un-American concept Delta has come up with. Working for Delta is great, if you're not a READY RESERVE.
What are your coworkers at Delta Airlines like?
Lovely smart hard working and fun loving people.
Older guys that have been there a long time are great, new guys are sensitive little snitches
What's the vibe like in the Operations dept at Delta Airlines? How many hours are you working?
I do 100 a month
Very tense, 40 hour work weeks.
Does Delta Air Lines have a volunteer program?
Yes
What is the best perk or benefit that Delta Air Lines offers?
Travel. 401k and match. Ability to transfer stations and come back for position you’ve always wanted I’ve heard.
What is the PTO policy at Delta Air Lines?
It depends on title. Ready Reserve - the more hours you work, the more PTO.
What is Delta Air Lines' internship program like?
Never been selected for their small “follow the leader program’.
How hard is it to get promoted at Delta Air Lines?
I don’t know. I’ve never been promoted.
How does delta empower it, workers?
Your goal is the end product. You may have several choices on how to meet goal with safety, accuracy and expediency.
How are layoffs handled in the Customer Support department at Delta Air Lines?
No clue
Curious about what work's like at Delta Air Lines?
Anonymously Ask Delta Air Lines Employees Any Question
Should I work at Delta Air Lines?
67% of Delta Air Lines employees would encourage their friends to become coworkers, whereas 11% are neutral and 22% would not recommend working at Delta Air Lines to their friends.
| 67% | Promoters |
|---|---|
| 11% | Passive |
| 22% | Detractors |
