DoorDash – Customer Service is HORRIBLE!!! If you need to speak with some one higher up in managment, even by email (when Door Dash Support cant help) there is no way for you to contact them | Comparably

DoorDash – Customer Service is HORRIBLE!!! If you need to speak with some one higher up in managment, even by email (when Door Dash Support cant help) there is no way for you to contact them

DoorDash Claimed Company
At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. read more
EMPLOYEE
PARTICIPANTS
2868
TOTAL
RATINGS
20859
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Customer Service is HORRIBLE!!! If you need to speak with some one higher up in managment, even by email (when Door Dash Support cant help) there is no way for you to contact them

What does the leadership team need to get better at?

Being accessable. Management cant be contaced!

What do your coworkers need to improve and how could you work together better?

Managment needs to make itself accessable

What did you like most about the interview process?

Easy to sign as driver

Why do you feel undervalued and what would make you feel better about your compensation?

Managment seems to not care to much about its drivers

What's going wrong and how can it be improved?

When Door Dash Support refuses to answer questions, there is no where for Door Dash drivers to get the help they need

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