DoorDash Claimed Company
At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. read more
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I'm a dasher, a driver. I have found that Door Dash is not forthcoming with information on its app. It doesn't list the towns I'm delivering to before I accept a delivery and doesn't inform me if I'm doing more than 1 delivery. Driver fees have decreased as gas prices have risen.
What did you like most about the interview process?
In my situation, it was all online. Quick. Easy. Done.
What is most positive about the culture and environment at your company?
I'm a driver. So, it's a chance to listen to the radio in the car and deal with some nice people. But a lot of traffic, congestion, bad road conditions, etc. to deal with.
What's going wrong and how can it be improved?
For a driver, it would be great if corporate would treat me as a human being. Not a serf grinding to make them money. The company does absolutely nothing to show it has any concern or care for drivers. Sad.
What does the leadership team need to get better at?
There is no way for drivers to communicate with anyone in corporate. Our driver assistance is based in the Phillipines. The reps are very polite and nice, but there is definitely language issues. They do not comprehend what I'm trying to tell them. Very frustrating.
Why do you feel undervalued and what would make you feel better about your compensation?
As a driver, Door Dash gives me NO benefits whatsoever. I'm supposed to be happy to have a "flexible" side gig. But, the sad bottom line at Door Dash, as with Uber and others like it, were designed to treat drivers like chattle. If drivers don't like it, the co's response is: quit. We don't care.
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