eGain Corporation is a provider of cloud customer engagement hub software. read more
eGain Corporation Company Culture
eGain Corporation Culture
This score is derived from employee ratings & reviews3.5/5
eGain Corporation's Overall Culture is rated C+
Top Rated Culture Dimensions
Team
A-Retention
B+Meetings
BExecutive Team
B-Compensation
C+eGain Corporation CEO
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Ashu Roy
54 /100
See More
Diversity at eGain Corporation
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at eGain Corporation
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BettereGain Corporation eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Recommend to a Friend?
-45
eGain Corporation employees are -45% more likely to recommend eGain Corporation as a great place to work
| 22% | Promoters |
|---|---|
| 11% | Passives |
| 67% | Detractors |
Working at eGain Corporation
Working at eGain Corporation is rated average by 10 employees, across various culture dimensions. eGain Corporation employees are most satisfied about Team, Retention, and Meetings categories, putting eGain Corporation’s culture in the Top 50% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in San Francisco. See below in detail how working at eGain Corporation was rated by employees.
Overall Company Culture at eGain Corporation
C+
Overall Company Culture at eGain Corporation is rated C+
Last updated months ago
Top
50%
eGain Corporation ranks in the Top 50% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BettereGain Corporation Employee Reviews
Out of 16 eGain Corporation employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping eGain Corporation improve their work culture.
| Positive Reviews | 58% |
|---|---|
| Constructive Feedback | 42% |
Positive Reviews From eGain Corporation Employees
- What do you like best about the leadership team?Appreciation and good work life balance
- What do you like best about the leadership team?Good company to learn in early stage
- What are some of the best things about your team?The people are nice and smart just the upper management are not meant to be in those positions.
Constructive Feedback From eGain Corporation Employees
- What would you improve about your company's interview process?They literally did an IQ test, which is a terrible way of hiring anyone. Just because they have high IQ does not mean they will do well at the position that they are hired for.
- What's going wrong and how can it be improved?Treat the workers better and the company will do better. It is as simple as that.
- What needs to change to make the company culture better?If they kept their promises. If the higher ups are not toxic.
eGain Corporation Company Information
eGain Corporation Company Overview
eGain Corporation is a provider of cloud customer engagement hub software.
eGain Corporation Mission, Vision & Values
eGain Corporation Mission & Values
Help businesses with their digital customer engagement efforts
| Headquarter | 1252 Borregas Avenue Sunnyvale, CA 94089 United States of America |
|---|---|
| Website | www.egain.com |
| Founding Date | 1997 |
| Company Status | Public |
| Stock | EGAN |
eGain Corporation Competitors
eGain Corporation competitors include ServiceNow, Zendesk, Verint, and LivePerson. eGain Corporation ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how eGain Corporation compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
eGain Corporation Employees
10 employees at eGain Corporation have reviewed eGain Corporation across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 10 eGain Corporation employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at eGain Corporation are generally satisfied with their total compensation at eGain Corporation, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at eGain Corporation are pleased with their team. 10 Participants grade the quality of their coworkers an A-. The majority believe the meetings at eGain Corporation are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at eGain Corporation believe the environment at eGain Corporation is positive. Most Participants believe the pace of work at eGain Corporation is moderate. About 50% of the employees at eGain Corporation work 8 hours or less.
Overall, the employees at eGain Corporation are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining eGain Corporation - Employee Onboarding
The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
eGain Corporation KPIs and OKRs
Employees’ understanding of eGain Corporation's KPIs and OKRs is essential for its success. Out of 1 eGain Corporation employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
eGain Corporation CEO & Leadership
eGain Corporation CEO - Ashu Roy
54 /100
Ashu’s approval rate is lower compared to CEOs at similar sized companies, putting Ashu in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in San Francisco. Ashu Roy’s employees rank eGain Corporation in the Top 15% for Team, in the Top 20% for Retention, and in the Top 30% for Meetings. When compared to eGain Corporation’s competitors, Ashu Roy ranks below both LivePerson CEO Robert LoCascio and Verint CEO Dan Bodner.
eGain Corporation Leadership
The eGain Corporation Executive Team is rated a “B-” and led by CEO Ashu Roy, Chief Financial Officer Eric Smit, and Vice President of Technology Sam Hahn
Ashu Roy CEO / President
Ashu Roy serves as the CEO / President of eGain Corporation.
Gunjan Sinha Co-Founder & Director
Mr. Gunjan Sinha is a Co-founder of eGain Corporation and served as its President from January 1, 1998 to September 30,... read more
Promod Narang Senior Vice President of Products & Engineering
Mr. Promod Narang has been Senior Vice President of Products and Engineering at eGain Corporation since March 2000 and... read more
Eric Smit CFO
Eric Smit serves as the CFO of eGain Corporation.
Arnold Adriaanse SVP WW Sales
Arnold Adriaanse serves as the SVP WW Sales of eGain Corporation.
Todd Woodstra Senior Vice President Worldwide Sales
Todd Woodstra serves as the Senior Vice President Worldwide Sales of eGain Corporation. Todd started at eGain... read more
eGain Corporation Salaries
How much does eGain Corporation pay?
How much do people at eGain Corporation get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at eGain Corporation is $131,592, or $63 per hour, while the estimated median salary is $133,931, or $64 per hour.
At eGain Corporation, the highest paid job is a General Counsel at $239,502 annually and the lowest is an Admin Assistant at $44,957 annually. Average eGain Corporation salaries by department include: Sales at $152,242, Customer Support at $73,607, Finance at $99,312, and HR at $140,415. Half of eGain Corporation salaries are above $133,931.
6 employees at eGain Corporation rank their Compensation in the Top 50% of similar sized companies in the US (based on 20 ratings) while 6 employees at eGain Corporation rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 6 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $73k | $73k | 1st Percentile |
17th Percentile $103k | $103k | 17th Percentile |
33rd Percentile $132k | $132k | 33rd Percentile |
50th Percentile $182k | $182k | 50th Percentile |
67th Percentile $235k | $235k | 67th Percentile |
83rd Percentile $271k | $271k | 83rd Percentile |
100th Percentile $301k | $301k | 100th Percentile |
$131,592*
Average Compensation
$133,931*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
eGain Corporation Salaries by Department
Diversity & Inclusion at eGain Corporation
The Diversity score provides insights into how diverse employees feel and rate their work experience at eGain Corporation across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
eGain Corporation Perks & Benefits
Health & Wellness
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
eGain Corporation PTO
eGain Corporation PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
eGain Corporation Careers
eGain Corporation Jobs
No Recent Jobs found for eGain Corporation on Comparably
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H1B Visa
In 2019, eGain Corporation applied for 8 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
8
Total Applied
H1B Applications Outcome
- 100% Granted (8 out of 8)
- 0% Denied ( out of 8)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 8)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 8)
This data was calculated using publicly sourced data from OFLC Performance Data
Let eGain Corporation Know You Want To Work There
Frequently Asked Questions regarding eGain Corporation
What is eGain Corporation address?
eGain Corporation location is at 1252 Borregas Avenue
Who is the CEO of eGain Corporation?
eGain Corporation CEO is Ashu Roy, their score by employees is 54
What is eGain Corporation eNPS?
The eNPS for eGain Corporation is -45
What is eGain Corporation revenue?
eGain Corporation revenue is $58M
What is the salary for Jr Developer in eGain Corporation?
Jr Developer average salary in the US is 116k
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