EXPRESS Employee Reviews | Comparably
EXPRESS Claimed Company
EXPRESS is a multichannel fashion brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, EXPRESS ensures you look and feel your best, wherever life takes you. Customers can experience our brand in over 400 Express retail stores, Express Factory Outlet stores and online at www.express.com. read more
EMPLOYEE
PARTICIPANTS
221
TOTAL
RATINGS
2134
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EXPRESS Employee Reviews

Out of 187 EXPRESS employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping EXPRESS improve their work culture. The Operations team, with 82% positive reviews, reports the best experience at EXPRESS compared to all other departments at the company. The Sales team offered the most constructive feedback, with 29% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

Senior leadership is good, middle management is bad

Posted 10 days ago

They are fat cats who don't have any clue the reality of the business.

Very communcative & friendly. Overall a great place

The executive team is truly amazing holding a confidence tour and inspiring us store managers, letting us get to interact in person and see the vision for the company, makes me proud to be a part of EXPRESS. we create confidence and inpire self expression

Not good at all well i do get along with the store manager his name is Alan. The assistant manager is who i have problems with now at the store i work for was worst management i ever seen or heard of. I'm an Entrepreneur myself but i wanted to go outside of my box and be a leader in retail to more

What does the leadership team need to get better at?

Leadership Reviews

Need better team work lol

Distributing jobs to people who are available, and who are ready to work. And if a person is fired, as it's not eligible to work there anymore, they should be notification to the employee.

Well stock prices sank to the point the NYSE could delist them if not improved. I think they no longer relate to their market and economy, they dont have a good mix and volume to stores, expensive leases and underperforming stores. Over paid executives.

Managemennt is awful and plays favortism

Knowing that the part time associates aren’t willing to put their life and soul on the line for express so just schedule me appropriately instead of being so pet

What is the best part about your compensation package?

Compensation Reviews

Insurance is the best part of compensation

Posted 10 days ago

It was a nice compensation package

Review from Sales Dept

Great PTO and medical benefits

Paid fairly, PTO, leave, insurance, everything about working here is great.

Honestly the 50% discount works wonders

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Express refuses to give raises to employees that have been with the company for 10+ years. But will expect me to train an external newhire who makes more than me

I work too hard to be paid less than part time employees; I have been told that this store wont run without me yet those words are not being met with actions.

Managemnt teamis terrible and only care for certain employees

Stop being cheap and give the raise to associates who ask

I feel undervalued because I was discriminated against because I have a panic disorder and I complained to mymanager because she was rude I have examples I've wrote down every single piece of data since I started working there every time she discriminated me. To fix the problem and you have y

What are some of the best things about your team?

Team Reviews

I loved how i get to go to work and work with people wjo i consider as a second family.

Review from Sales Dept

The store team is great. Nothing beyond that

They are fun and kind.

Strong sense of collaboration and commitment to strengthening the organization, processes and our strategy. The team is open to new ideas and taking risks to fuel our long-term growth.

They were always very respectful, funny, and overall just made the work environment pleasant

What do your coworkers need to improve and how could you work together better?

Team Reviews

Need less micromanaging and need more leadership by example

Posted 10 days ago

By not blaming the employees for a lack of customers and thinking that it’s my job to bring people i

We need to communicate more

They lack motivation and are poorly trained

Review from Sales Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Equity, inclusions, great communication culture, engaging environment

Culture is comprised of individuals who truly support and cheer on their peers. There is a level of openness, transparency and desire to uplift others. You feel accepted, valued and that you can be your authentic self here.

When I got hired, (through a friend/current employee), I was blessed with an amazing team. Everyone became close and we were all excited to see each other the following shift.

Our store manager is the best! He is very flexible with all workers at our location and makes it a great work environment.

Review from Sales Dept

Being an influencer to the public thru fashion.

Review from Sales Dept

What needs to change to make the company culture better?

Environment Reviews

I feel that the company needs more people who are better fast paced at getting people employment that they need to get jobs done. And to also be steadfast on their job.

Well now they're cutting hours and expecting more. So looks like pressure on the bottom folks to make up for the executives mistakes

Hire better employees and management

Review from Sales Dept

What did you like most about the interview process?

Interviews Reviews

Panel interview was nice, seeing intetaction of the team

Posted 10 days ago

It was super easy tbh

Review from Sales Dept

Being able to be honest

That the nice act and being treated fairly was all a façad

The interview was very relaxed. I feel like the hiring manager and I made small talk more so than actually interviewed

What would you improve about your company's interview process?

Interviews Reviews

Actually meet someone in person

have longer than 5 minute interviews

Review from Sales Dept

What makes you most happy at work?

Outlook Reviews

Get to work with people that I enjoy hanging out with meeting new customers and trying to find their fashion needs

Review from Sales Dept

My coworkers and interacting with customers that are excited to shop

Fulfilled by my work, contributions and impact on the larger company objectives.

Helping customers find the right product

Honestly the only thing that excites me about going to work is knowing I’m opening with one of my frien

What's going wrong and how can it be improved?

Outlook Reviews

Managers not communicating with team members

Review from Sales Dept

I have managed teams for yrs and have never experienced as much dysfunction as I have at Express. Misconduct is common and concerns are never handled professionally. Co-workers and myself often spoke w/Store and District Manager w/o resolve. The lack of respect is difficult to tolerate every day.

Review from Operations Dept

Getting paid more would definitely improve the issue

Review from Sales Dept

Better schedules for seasoned managers and working mothers

Review from Sales Dept

No direction and the company doesnt have a strong structure

Review from Sales Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of EXPRESS yet.
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What would you most like to see improved at your company?

Outlook Reviews

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