EXPRESS Competitors | Comparably
EXPRESS Claimed Company
EXPRESS is a multichannel fashion brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, EXPRESS ensures you look and feel your best, wherever life takes you. Customers can experience our brand in over 400 Express retail stores, Express Factory Outlet stores and online at www.express.com. read more
EMPLOYEE
PARTICIPANTS
220
TOTAL
RATINGS
2114
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EXPRESS Competitors

EXPRESS competitors include H&M, Nordstrom, Abercrombie & Fitch Company, Aeropostale and Macy's. EXPRESS ranks 4th in Product Quality Score on Comparably vs its competitors. See below how EXPRESS compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
6th
eNPS Rank
6th
Gender Rank
6th
Diversity Rank
6th
Product Quality
4th
NPS Rank
5th
Pricing Rank
4th
Customer Service
4th

EXPRESS Competitors at a Glance

Product Quality Score Comparison

EXPRESS Ranks 4th in Product Quality Score

87 Customers rate EXPRESS' Product Quality Score a 3.6/5, which ranks it 4th against its competitors, below Abercrombie & Fitch Company.

  1. 1st
    H&M
    3.9 / 5
  2. 2nd
    Nordstrom
    3.8 / 5
  3. 3rd
    Abercrombie & Fitch Company
    3.7 / 5
  4. 4th
    EXPRESS
    3.6 / 5
  5. 5th
    Macy's
    3.1 / 5
  6. 6th
    Aeropostale
    3.1 / 5
Product Quality Score Comparison
RankCompany Score
1H&M78
2Nordstrom77
3Abercrombie & Fitch Company74
4EXPRESS72
5Macy's63
6Aeropostale62
NPS Comparison

EXPRESS Ranks 5th in Net Promoter Score

110 Customers rate EXPRESS' Net Promoter Score a -4, which ranks it 5th against its competitors, below Aeropostale. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend EXPRESS to a friend?”.

  1. 1st
    Nordstrom
    20
  2. 2nd
    H&M
    19
  3. 3rd
    Abercrombie & Fitch Company
    17
  4. 4th
    Aeropostale
    -3
  5. 5th
    EXPRESS
    -4
  6. 6th
    Macy's
    -11
NPS Comparison
RankCompany Score
1Nordstrom20
2H&M19
3Abercrombie & Fitch Company17
4Aeropostale-3
5EXPRESS-4
6Macy's-11
Pricing Score Comparison

EXPRESS Ranks 4th in Pricing Score

74 Customers rate EXPRESS' Pricing Score a 3.4/5, which ranks it 4th against its competitors, below Abercrombie & Fitch Company.

  1. 1st
    H&M
    3.7 / 5
  2. 2nd
    Nordstrom
    3.6 / 5
  3. 3rd
    Abercrombie & Fitch Company
    3.4 / 5
  4. 4th
    EXPRESS
    3.4 / 5
  5. 5th
    Aeropostale
    3.1 / 5
  6. 6th
    Macy's
    3.1 / 5
Pricing Score Comparison
RankCompany Score
1H&M75
2Nordstrom73
3Abercrombie & Fitch Company69
4EXPRESS68
5Aeropostale63
6Macy's62
Customer Service Comparison

EXPRESS Ranks 4th in Customer Service

68 Customers rate EXPRESS' Customer Service a 3.5/5, which ranks it 4th against its competitors, below Abercrombie & Fitch Company.

  1. 1st
    H&M
    3.8 / 5
  2. 2nd
    Nordstrom
    3.7 / 5
  3. 3rd
    Abercrombie & Fitch Company
    3.6 / 5
  4. 4th
    EXPRESS
    3.5 / 5
  5. 5th
    Macy's
    2.9 / 5
  6. 6th
    Aeropostale
    2.9 / 5
Customer Service Comparison
RankCompany Score
1H&M77
2Nordstrom74
3Abercrombie & Fitch Company72
4EXPRESS70
5Macy's58
6Aeropostale58
Overall Culture Score Comparison

EXPRESS Ranks 6th in Overall Culture Score

220 Employees rate EXPRESS' Overall Culture a 60/100, which ranks it 6th against its competitors, below Macy's. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    H&M
    70 / 100
  2. 2nd
    Nordstrom
    66 / 100
  3. 3rd
    Abercrombie & Fitch Company
    65 / 100
  4. 4th
    Aeropostale
    63 / 100
  5. 5th
    Macy's
    62 / 100
  6. 6th
    EXPRESS
    60 / 100
Overall Culture Score Comparison
RankCompany Score
1H&M70
2Nordstrom66
3Abercrombie & Fitch Company65
4Aeropostale63
5Macy's62
6EXPRESS60
eNPS Comparison

EXPRESS Ranks 6th in Employee Net Promoter Score

175 Employees rate EXPRESS' Employee Net Promoter Score a -27, which ranks it 6th against its competitors, below Macy's. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at EXPRESS to a friend?”.

  1. 1st
    H&M
    -1
  2. 2nd
    Nordstrom
    -5
  3. 3rd
    Abercrombie & Fitch Company
    -6
  4. 4th
    Aeropostale
    -17
  5. 5th
    Macy's
    -18
  6. 6th
    EXPRESS
    -27
eNPS Comparison
RankCompany eNPS
1H&M-1
2Nordstrom-5
3Abercrombie & Fitch Company-6
4Aeropostale-17
5Macy's-18
6EXPRESS-27
Gender Score Comparison

EXPRESS Ranks 6th in Gender Score

41 Employees rate EXPRESS' Gender Score a 63/100, which ranks it 6th against its competitors, below Macy's. The Gender Score tracks how positively women rate their experience at EXPRESS.

  1. 1st
    H&M
    70 / 100
  2. 2nd
    Nordstrom
    69 / 100
  3. 3rd
    Aeropostale
    67 / 100
  4. 4th
    Abercrombie & Fitch Company
    66 / 100
  5. 5th
    Macy's
    63 / 100
  6. 6th
    EXPRESS
    63 / 100
Gender Score Comparison
RankCompany Score
1H&M70
2Nordstrom69
3Aeropostale67
4Abercrombie & Fitch Company66
5Macy's63
6EXPRESS63
Diversity Score Comparison

EXPRESS Ranks 6th in Diversity Score

30 Employees rate EXPRESS' Diversity Score a 59/100, which ranks it 6th against its competitors, below Macy's. The Diversity Score tracks how positively diverse employees rate their experience at EXPRESS.

  1. 1st
    Aeropostale
    77 / 100
  2. 2nd
    H&M
    72 / 100
  3. 3rd
    Nordstrom
    69 / 100
  4. 4th
    Abercrombie & Fitch Company
    63 / 100
  5. 5th
    Macy's
    61 / 100
  6. 6th
    EXPRESS
    59 / 100
Diversity Score Comparison
RankCompany Score
1Aeropostale77
2H&M72
3Nordstrom69
4Abercrombie & Fitch Company63
5Macy's61
6EXPRESS59
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