EXPRESS Culture | Comparably
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EXPRESS Claimed Company
EXPRESS is a multichannel fashion brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, EXPRESS ensures you look and feel your best, wherever life takes you. Customers can experience our brand in over 400 Express retail stores, Express Factory Outlet stores and online at www.express.com. read more
EMPLOYEE
PARTICIPANTS
220
TOTAL
RATINGS
2114

EXPRESS Company Culture

EXPRESS Culture

This score is derived from employee ratings & reviews
2.8/5
EXPRESS' Overall Culture is rated D+

Top Rated Culture Dimensions

EXPRESS CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Greg Scott EXPRESS' CEO
Greg Scott
60 /100

Diversity at EXPRESS

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Diverse employees at EXPRESS have rated Team, Environment, and Work Culture as the highest categories they have scored

Women at EXPRESS

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C

Women at EXPRESS have rated Environment, Team, and Manager as the highest categories they have scored

EXPRESS eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 30%Bottom 30% of Similar Size Companies on Comparably

Recommend to a Friend?

-27

EXPRESS employees are -27% more likely to recommend EXPRESS as a great place to work

28%Promoters
17%Passives
55%Detractors

Working at EXPRESS

Working at EXPRESS is rated below average by 220 employees, across various culture dimensions. EXPRESS employees rate Environment highest among all categories, and think that Professional Development and Compensation have the most room for improvement, putting EXPRESS’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Springfield, OH. See below in detail how working at EXPRESS was rated by employees.

Overall Company Culture at EXPRESS

D+

Overall Company Culture at EXPRESS is rated D+

Last updated a month ago

Bottom
25%

EXPRESS ranks in the Bottom 25% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 220 Employees

View Results
0
20
40
60
80
100
Customer Support
77
Customer Support77
Design
74
Design74
Operations
70
Operations70
Sales
66
Sales66
Engineering
55
Engineering55

EXPRESS Employee Reviews

Out of 182 EXPRESS employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping EXPRESS improve their work culture.

71%
29%
Positive Reviews71%
Constructive Feedback29%

Positive Reviews From EXPRESS Employees

  • What did you like most about the interview process?
    It was super easy tbh
  • What makes you most happy at work?
    Get to work with people that I enjoy hanging out with meeting new customers and trying to find their fashion needs
  • What are some of the best things about your team?
    I loved how i get to go to work and work with people wjo i consider as a second family.

Constructive Feedback From EXPRESS Employees

  • What does the leadership team need to get better at?
    Need better team work lol
  • What does the leadership team need to get better at?
    Distributing jobs to people who are available, and who are ready to work. And if a person is fired, as it's not eligible to work there anymore, they should be notification to the employee.
  • What needs to change to make the company culture better?
    I feel that the company needs more people who are better fast paced at getting people employment that they need to get jobs done. And to also be steadfast on their job.

EXPRESS Company Information

EXPRESS Company Overview

EXPRESS is a multichannel fashion brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, EXPRESS ensures you look and feel your best, wherever life takes you. Customers can experience our brand in over 400 Express retail stores, Express Factory Outlet stores and online at www.express.com.

EXPRESS was founded in 1980 and its current CEO is Greg Scott. Since its inception 46 years ago, EXPRESS has grown to 10000 employees.

EXPRESS Mission, Vision & Values

EXPRESS Mission Statement

We create confidence. We inspire self-expression.

EXPRESS Values

  • Express Yourself
  • Express Together
  • Express Success
Headquarter1 Express Drive
Columbus, OH 43230
United States of America
Websiteexpress.com
Founding Date1980
Tel614-474-4001
Company StatusPrivate
Jobscareers.express.com/
Social Sites

EXPRESS Competitors

EXPRESS competitors include H&M, Nordstrom, Abercrombie & Fitch Company, and Aeropostale. EXPRESS ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how EXPRESS compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    H&M's Logo
    H&M
    3.8/5
  2. #2
    Nordstrom's Logo
    Nordstrom
    3.3/5
  3. #3
    Abercrombie & Fitch Company's Logo
    Abercrombie & Fitch Company
    3.2/5
  4. #4
    Aeropostale's Logo
    Aeropostale
    3.0/5
  5. #5
    EXPRESS' Logo
    EXPRESS
    2.8/5
  • Culture Video

EXPRESS Employees

EXPRESS has 10000 employees. 220 employees at EXPRESS have reviewed EXPRESS across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 220 EXPRESS employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at EXPRESS are mostly dissatisfied with their total compensation at EXPRESS, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at EXPRESS are generally satisfied with their team. 220 Participants grade the quality of their coworkers a C+. Less than half believe the meetings at EXPRESS are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at EXPRESS believe the environment at EXPRESS is positive. Most Participants believe the pace of work at EXPRESS is moderate. About 74% of the employees at EXPRESS work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at EXPRESS are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
EXPRESS employees generally work 8.4 hrs a day
Work Hours
A Day in the Life
Employees at EXPRESS report the work pace is moderate
Work Pace
A Day in the Life
81% of EXPRESS employees look forward to interacting with their team every day
Coworkers
A Day in the Life
EXPRESS employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
43% of EXPRESS employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
EXPRESS employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
65% of EXPRESS employees call their work environment positive
Environment

Joining EXPRESS - Employee Onboarding

The prevailing opinion from employees about joining EXPRESS is that the company was prepared on their first day. EXPRESS employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

EXPRESS KPIs and OKRs

Employees’ understanding of EXPRESS' KPIs and OKRs is essential for its success. Out of 10 EXPRESS employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 7 have said yes.

AnswerPercent
Yes70%
No30%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

EXPRESS CEO & Leadership

EXPRESS CEO - Greg Scott

Greg Scott EXPRESS' CEO
60 /100

EXPRESS’s CEO Greg Scott started in this role in 2025. Greg’s approval rate is lower compared to CEOs at similar sized companies, putting Greg in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Springfield, OH. Greg Scott’s employees rank EXPRESS in the Top 50% for Environment, in the Top 50% for Team, and in the Bottom 35% for Manager. Scott is generally unpopular with EXPRESS employees, but ranks especially low with employees identified with Other ethnicities, and by employees with 3 to 6 Years experience and employees with the company for Less than 1 Year. However, employees in the Operations department have a slightly more favorable view of the CEO.

EXPRESS Leadership

The EXPRESS Executive Team is rated a “C-” and led by CEO Greg Scott, Chief Operating Officer and Executive Vice President Matthew C. Moellering, and Executive Vice President of Real Estate Douglas H. Tilson

  • Greg Scott  CEO / President

    Greg Scott CEO / President

    Greg Scott serves as the CEO / President of EXPRESS.

  • Matthew C. Moellering Chief Operating Officer and Executive Vice President

    Mr. Matthew C. Moellering, also known as Matt, has been the Chief Operating Officer of Express Inc. since September 21,... read more

  • Douglas H. Tilson Executive Vice President of Real Estate

    Mr. Douglas H. Tilson, also known as Doug, has been an Executive Vice President of Real Estate at Express Inc. since... read more

  • Doug Tilson Executive Vice President, Real Estate

    Doug Tilson serves as the Executive Vice President, Real Estate of EXPRESS.

  • Greg Fancher SVP & Chief Information Officer

    Greg Fancher serves as the SVP & Chief Information Officer of EXPRESS. Greg currently resides in the Columbus, Ohio... read more

  • Andrew Buck SVP/GM of Express Factory Outlets

    Andrew Buck serves as the SVP/GM of Express Factory Outlets of EXPRESS. Andrew currently resides in the Columbus, Ohio... read more

  • Michael Gillespie Tax Director

    Michael Gillespie serves as the Tax Director of EXPRESS. Michael currently resides in the Columbus, Ohio Area.

  • Joe Reisinger Vice President Brand Security

    Joe Reisinger serves as the Vice President Brand Security of EXPRESS. Joe currently resides in the Columbus, Ohio Area.

  • Jason Lockwood Vice President Merchandise Planning and Allocation

    Jason Lockwood serves as the Vice President Merchandise Planning and Allocation of EXPRESS. Jason currently resides in... read more

EXPRESS Salaries

How much does EXPRESS pay?

How much do people at EXPRESS get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at EXPRESS is $122,615, or $58 per hour, while the estimated median salary is $119,733, or $57 per hour.

At EXPRESS, the highest paid job is a Director of Sales at $223,829 annually and the lowest is a CS Rep at $45,711 annually. Average EXPRESS salaries by department include: Engineering at $132,413, Business Development at $126,037, Customer Support at $62,630, and Admin at $58,227. Half of EXPRESS salaries are above $119,733.

112 employees at EXPRESS rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 347 ratings) while 108 employees at EXPRESS rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 115 ratings).

Salaries contributed from EXPRESS employees include job titles like Data Scientist and SysAdmin. Comparably data has a total of 2 salary records from EXPRESS employees.

Last updated months ago.

1st Percentile
$70k
$70k1st Percentile
17th Percentile
$93k
$93k17th Percentile
33rd Percentile
$117k
$117k33rd Percentile
50th Percentile
$167k
$167k50th Percentile
67th Percentile
$224k
$224k67th Percentile
83rd Percentile
$268k
$268k83rd Percentile
100th Percentile
$277k
$277k100th Percentile
$122,615*
Average Compensation
$119,733*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

EXPRESS Salaries by City

EXPRESS Salaries by Department

Explore EXPRESS Salaries

Diversity & Inclusion at EXPRESS

Diverse employees at EXPRESS score the company 59/100 across various culture categories, placing EXPRESS in the Bottom 30% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at EXPRESS across various culture dimensions.

Ranked Culture the Highest

Women 71/100
Department - Sales
Men 72/100
Tenure - 2 to 5 Years
Diverse Employees 77/100
Department - Customer Support

Ranked Culture the Lowest

Women 31/100
Tenure - Less Than 1 Year
Men 45/100
Department - Sales
Diverse Employees 32/100
Tenure - Less Than 1 Year

EXPRESS Perks & Benefits

Product Discount

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement

Office Perks

  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space

EXPRESS PTO

EXPRESS' PTO and Vacation policy typically gives 0-10 days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is EXPRESS' 3rd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. EXPRESS' benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time33%
Vacation Policy33%
Office Meals0%
401k Contribution34%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes50%
No50%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo14%
$1500 - $2500/mo29%
$1000 -$1500/mo29%
$500 -$1000/mo0%
Less than $500/mo28%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

EXPRESS Careers

EXPRESS Jobs

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H1B Visa

In 2019, EXPRESS applied for 51 H1B visas. Of the work permits applied for, 98% were approved.

Work Permit Application Outcome

EXPRESS has a total of 10000 employees

51
Total Applied
  • 98% Granted (50 out of 51)
  • 0% Denied ( out of 51)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 51)
  • 2% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 51)

This data was calculated using publicly sourced data from OFLC Performance Data

Let EXPRESS Know You Want To Work There

Overview of Candidates Interested in EXPRESS on Comparably

Candidates By Department

Sales
28%
All Industries
18%
Operations
8%
Customer Support
8%
Marketing
8%
Other
28%

Candidates By Location

Columbus
25%
Springfield
3%
Dayton
3%
Davenport
2%
Denver
2%
Other
65%

Frequently Asked Questions regarding EXPRESS

What is EXPRESS address?

EXPRESS location is at 1 Express Drive

Who is the CEO of EXPRESS?

EXPRESS CEO is Greg Scott, their score by employees is 60

What is EXPRESS eNPS?

The eNPS for EXPRESS is -27

What is the salary for Sales Manager in EXPRESS?

Sales Manager average salary in the US is 130k

What are the salaries in the Marketing in EXPRESS?

The average salaries for Marketing in EXPRESS is 128k

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