-38
eNPS Score
Q&A With Extended Stay America Employees
Working at Extended Stay America is unique and our culture is defined by a clear set of shared values. We believe that "our values make us special, and our behaviors make them real." These values guide how we work and interact with each other and our guests every single day. In addition to serving our guests, we also support our associates by offering them unparalleled opportunities to grow professionally while working with some of the most talented professionals in the hospitality industry.
How employees describe working at Extended Stay America
the way they speak to others
I am a new employee with the company. I am also a student that is interested in learning more about your career opportunities at Extened Stay America. I am very excited to be working for your company and looking for ways to grow within.
Hour cut backs and little communication with expectations.
everything could be improved in my opinion
Become nicer to the people that stay the long haul
What it's like to work at Extended Stay America
- Extended Stay America employees generally work 8.6 hrs a day
- Employees at Extended Stay America report the work pace is moderate
- On a typical day, employees at Extended Stay America have 1 meeting
- 53% of Extended Stay America employees look forward to interacting with their team every day
- Extended Stay America employees most often take 0-10 paid vacation and sick days each year
- 71% of Extended Stay America employees report they are happy with their work life balance
- Extended Stay America employees never get valuable feedback on how to improve at work
- 65% of Extended Stay America employees call their work environment negative
Q&A With Extended Stay America Employees
IDX: 25 TOT: 61
What's one thing you wish you'd known before joining Extended Stay America?
That there is no security in the property.
What's the office layout like at Extended Stay America?
Could be better. Front desk area needs to have a barrier of some type to prevent people from reaching or coming across the counter. A big safety issue for me.
How's the morale at Extended Stay America?
Needs some improvement.
How's the leadership on the Customer Support team at Extended Stay America?
My manager is very supportive of all the team members.
How do I do well in an interview at Extended Stay America?
Be open and honest.
How long do the interviews usually take at Extended Stay America?
I would say 45 minutes to one hr. depending on what you are applying for.
How would you describe your overall experience interviewing at Extended Stay America?
Easy, comfortable, some what informative.
How would you compare interviewing at Extended Stay America to other places you've interviewed?
Totally different since this was my first interview for this industry.
What should I wear for an interview at Extended Stay America?
Dress casual, no jeans, no gym shoes.
Who did you meet with during your interview? And how long did it take to hear back from Extended Stay America?
Just the Manager. Two days.
In your opinion, what are the most common interview questions that Extended Stay America asks?
Flexibility, willingness to adapt to situations.
What does the ideal candidate in the Customer Support department look like at Extended Stay America?
Friendly, caring, patient, never give up attitude to help a guest.
How helpful was your Customer Support team when you were first hired at Extended Stay America?
Not very helpful. I'm still learning. My training should have been longer than 2 days .
What do people at Extended Stay America think about the CEO? What do they do well and what can they improve?
No one knows anything about him
What do you like best about the leadership team at Extended Stay America?
Great new team. Positive outlook.
What is most positive about the culture and environment at Extended Stay America?
Guest oriented and very employee friendly
What is the best part about your compensation package at Extended Stay America?
Total package
What makes you most happy at Extended Stay America?
The smile on guests and employees. The positive attitude when the employees enter the front door
What are some of the best things about your team at Extended Stay America?
Understand the big picture
BE THE FIRST TO ANSWER
I mean I how do I get a non re hire off my record with the company my old boss put that for no reason she knew and we talked about me leaving my job but for some reason I found out she put a non re hire
BE THE FIRST TO ANSWER
How do I get a non hire on my record with extended stay from my previous job I’m trying to apply and work with you guys again?
Curious about what work's like at Extended Stay America?
Anonymously Ask Extended Stay America Employees Any Question
Should I work at Extended Stay America?
27% of Extended Stay America employees would encourage their friends to become coworkers, whereas 8% are neutral and 65% would not recommend working at Extended Stay America to their friends.
| 27% | Promoters |
|---|---|
| 8% | Passive |
| 65% | Detractors |
